[Resolved]  MyDentist — Irresponsible and Rude behaviour

Address:

Mumbai City, Maharashtra

Hi this is hasan from Mulund East. I want to complaint for irresponsible and rude behaviour from DR JAANVI ( Mulund East). My father called on monday (24th November) to take an appointment for tooth ache but reception lady gave appointment for 27th November as she said Dr Aditi is not available. My father was suffering with tooth pain. They might have given appointment with other doctor ? its not necessary that my father has to go to Dr Aditi as she had done prior treatment. My father had been to MyDentist yesterday(27 Nov) for 8 pm appointment and he waited for half an hour for his turn till 8.30. Then DR examined my father and said he needs to remove his tooth. So father was ready to remove his tooth as he was going through pain since many days. But DR JAANVI said as per companies policy we cannot remove tooth as it is already 8.30 and if we remove his tooth now then he has to keep the cotton on that wound for 45 mins. She said it would cross the closing time of dispensary which is 9pm. Which is pathetic way of replying. Then she gave appointment for today at 5.30pm but father denied as he goes to work everyday and comes back at 8pm. Our whole family used to go to MyDentist but by this pathetic and inhuman experience we would never go to them. Please change the policy or please take some action against them. Regards, Hasan ([protected]@gmail.com)