MyDentist — Root canal and capping

Address:	Pune, Maharashtra, 411014
Website:	www.mydentist.co.in

Hi,
I had this root canal and the doctor suggested and convinced me for cap.
The promise was made that the cap will sustain atleast for 5 years.

But its only a year and the cap came out during brushing.

I went to mydentist and they are now saying that "it happens", thats ridiculous.
If this was the case why you guys make such promises and statement.

And i did reasoned with the doctor that if its not reliable then i will not prefer capping but the doctor confirmed that it is.

Now they are asking me extra charges for re-fitment of the cap.
As it is they grinded my two of the tooth to smaller size.

I feel like cheated...

I need appropriate solution for this, either reimbursement or free-of-charge re-fitment and guarantee for 5 years.

Or i will escalate this issue to higher authorities.

Thanks