Myflowerapp.com — Refund not received for more than 20 days

Address:289, Sector-63, Near Fortis Hospital, Noida - 201301, India
Website:it is a website for sending gifts on short notice.

I ordered some flowers for 1399 rupees from this site on 22nd june 2020 with order number[protected]. I was told that the flowers were not available so i asked for a rerun for which they agreed.
The refund was initiated on 22nd june which i appreciated but after around 20 days of initiation, i still haven't received the refund.
They only have one contact number which is always busy so its not possible to connect to them on call. They have an option of a chat but unfortunately, the issue is never resolved there.
I have even contacted them on email but that was of no use either.
I asked them to connect me on call but they seem reluctant to do that.
In would just like to get a refund as soon as possible.
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Such a fraud company they took the order and they showed status as delivered, but still I didn rcv my order and they don't have customer care number neither they r ready to respond over email, such a fraud and unprofessionalism don't waste someone money.

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    289, Sector-63, Near Fortis Hospital, Noida - 201301, India
    India
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