Myflowerapp — Company unreliability

Website:

www.myflowerapp.com

I order flowers and chocolate for my friend and after placing the order and paying the amount Rs 1965 I was told that fresh flowers are not available at my chosen location, then they ask me to change it for their cake, I then choose to go with their chocolate, but again I was told that they will take about 2-3 business days to deliver the product. I try to compromise with them as they cannot refund me on my bank account, but this is too much, they are very unreliable and the same day delivery system is not well organised. I deserve to get my money on my bank account because this is their fault.