Myflowerapp — Did not deliver the order and are not refunding the money

Website:

www.myflowerapp.com

These guys are complete ### and are not responsible enough. I wonder how these guys are still in business. I've placed 3 orders for the new year and 1 wasn't delivered. They keep coming back stating it's been delivered. Why the heck did we provide the recipient number in the order. They cannot call them and deliver it correctly. After several follows ups, they're completely ghosting and absolutely no response.

Totally ridiculous and they should be blocked from doing any business. CUSTOMERs are losing their money and these ### don't care to respond.