| Address: | 289, Sector-63, Near Fortis Hospital, Noida - 201301, India | | Website: | www.myflowerapp.com |
On the 9th of May 2023, I had placed an order of Rs. 2039 on Myflowerapp. The order was taken on 10:08AM for same day delivery for which they charged extra. However, conveniently, they called sometime around 3PM and cancelled my order on accounts that the shop they had in the area stopped working. First of all, if that is the case, stop showing that you have service on that area.
Despite repeated emails back and forth and demanding a refund. The only explanation they gave was that the bank was refusing my refund and tried to push on me to instead accept a gift hamper of the same amount. I then proceeded to enquire if they can transfer the refund amount o another account of mine, to which they denied as well. I later contacted my bank and spoke to the good folks about the issue and was told that no such refund attempts were made. MyFlowerapp soon blocked my email.
I request a refund of the amount I had paid.
My order number is:[protected]
Items were:
1. Vase of Blue Orchids MFA7145
2. 3 Temptation Combo 72 gm each MFA116744
I have also attached the bill and one of the many emails they have sent with the same thing.
Information of MyFlowerapp:
+[protected]
[protected]@myflowerapp.com
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