| Address: | 289, Sector-63, Near Fortis Hospital, Noida - 201301, India. Mobile: +91 8882018245 (9 AM to 8 PM) | | Website: | www.myflowerapp.com |
Hi,
Evrytime i order from this application is has some definate issue like sending different products, partiall delivery of the order, not delivering in given time, charging extra amount to deliver after placing the prepaid orders, no reolution or not able to contact the customer care etc are common.
When i tried tagging them in social media to get the order status or to enquire about the delay or no updates on delivery, found this company has cheated many people in same manner. They accept the orders & get prepaid forthe same. Once u pay their is no proper update or no service delivered as committed in their website. Clearly looting money for the product they deliver. Attached few screenshots & mail communication to understand the concern.
For very recent order they were charging me extra 400 rupees to get the product delivered after almost 20hrs of placing the order & that too when the occasion was about to over. While placing the order they dont intimate the customers about the delivery time, product availability etc & once you pay or not tecieve the order by the stipulated time they start asking extra amount just giving any fake reason.There is no proper communication & no proper service. The products are also over charged but still after igoring all sort of things they do not deliver it properly within the time. Consecutively 3times i have faced these issues & cheated over in the name of service. kindly do the necessary action against this company & help others not to be cheated in future.
The mail below is communicated earlier orders & issues:
"The 1st order product was not up to the mark. Instead of Flowers hv received chocolates (with my concern) which never justify the amount paid for the same.
The 2nd Order on 16th Aug 2021 i have received only the cake still. Though a girl called from the [protected] number and informed that the other item (layered bamboo) will be delivered within 2 days still not received the same & today its 25th Aug 2021. Also received the cake without any name or note on/with it.
Kindly look into it ASAP & provide a proper resolution."
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