Myflowerapp — Order not delivered. After confirmation of order no progress

Website:

www.myflowerapp.com

I had booked a boquet n card for delivery at Nasik. The order is confirmed vide No:[protected] after payment Rs 627/- When contacted in the evening it was told they are preparing n will be delivered in the time between 10:00 to 22:00. But to my surprise no progress is shown in the status and the product is not delivered even at 23:30. It is genuine to return back the amount at an early time.