Myflowerapp — Order Not delivered yet want refund

Website:

www.myflowerapp.com

I Have ordered product and which was supposed to delivered on 14th feb 2021 but its not delivered yet. Even Cutomer helpline called me asked for 150 rs delivery charge i paid extra 150rs delivery charge still its not delivered yet.

And order status is showing as out for delivery sinch 14th feb. i tried to call same customer helpline on number ([protected]) 100 times but he is not even picking up my call.

Such a third class service and site. I want my money back at any case.