Myflowerapp — Order of flowers never delivered nor refunded

Address:

Delhi

I Had Ordered Flowers To Be Delivered On Date In A Specific Time Slot From Myflowerapp.Com. I Paid The Amount Of 1596/- Rupees For The Same. The Order Was Accepted But Was Never Delivered. I Got In Touch With Their Chat And Phone And Was Promised Delivery Or Refund. It Is Been One Month Since The Day Of Order, None Of It Happened. I Have All The Order Details And The Chat Transcripts. This Is Highly Unprofessional And An Ecommerce Fraud. Please Help Me Get Justice.
Order #[protected]