Myflowerapp — Product not delivered and refund not done.

Address:

289, Sector-63, Near Fortis Hospital, Noida - 201301, India

We placed an order for flowers and a gift card worth INR 1980/- on 8th September, 2022 which wasn't delivered. The company has cancelled the order by themselves and sent us a message that refund will be received within 5-7 working days. Today it's 25th September, 2022 and refund has not been received. We have also mailed them and they have replied on 18th September, 2022 that the issue would be resolved on priority basis. However, no refund has been received. The phone number [protected] provided on their website for complaints does not exist. This is not new and senior citizens easily fall for such traps as in our case.