Myflowerapp — Refund pending for undelivered order

I had placed an order with myflower app on 14th February 2023 but the order was not delivered.
I further asked to refund the money back to source account but there is no response at all.
This company is a complete fraud. I have dropped an email and tried to contact them a million times but there is no single response from them.
Order id:[protected]
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    Myflowerapp Phone
    +91 8882018245
    Myflowerapp Address
    289, Sector-63, Near Fortis Hospital, Noida - 201301, India, Noida, Uttar Pradesh, India
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