Myflowerapp — Took the order and not honoring to deliver the product ordered

Website:

WWW.Myflowerapp.com

I have ordered flower for delivery through online fully paid and got confirmation also.

12 hours before the delivery they have come back and said there is no delivery of flower possible to the location given by me. It is really strange behaviour or something like cheating. If delivery to the location is not possible they should not have taken the order. They offered me to deliver a cake instead which i refused. I asked for full refund of money which they are saying they can only keep in account for future use, which i refused. I do not like to deal with such unreliable companies and actions to be taken by the authorities to stop such companies from cheating public.