[Resolved]  Myflowergift.com — Cheating

Address:

Pune, Maharashtra

I had placed an order with this website to be delivered at midnight in Goa.It was a birthday gift and before booking I had specifically asked in a chat window ( Riya) on this website if they could deliver it at wanted time .They agreed readily but with an extra charge of Rs 250. While making the payment, Rs 1300( cost of order) and extra Rs 2350 was debited from my account . When I asked about this extra debit, They denied receiving Rs 2350 but my bank message on phone showed me that Rs 2350 was debited... On all this, order wasn't delivered at agreed time and I had to call up at two nos shown on website ..After calling for multiple times, A guy came on phone and told me that delivery guy had met with an accident..and started giving me humanitarian lectures and also commented that I was negative enough to not to understand all that. I asked him to get the order delivered next morning but he refused and when I asked for my money refund, he denied. Since then whenever I call them They are either not picking up my calls or switching both the nos. off.([protected] /[protected]) or if someone picks up she will acts as if she cant hear me and then switch the phone off for next few hours...Now in evening when I called again, a woman says she is Priya and told me that I shouldn't be calling them again and they aren't scared of anything.