Myflowertree — Order number (904550) Did Not receive item

Order details :
Order number- 904550
[protected]@gmail.com

Complaint:

I order from Myflowertree and I should receive the item on sep 14th 2021, but I received an email mentioning that the silvery boy has reached the hostel but the security guard didn’t allow him.
If that’s the case he should call receiver as I provided the receiver number while ordering

And in the email it is mentioned that the order the will be delivered in September 15th 2021(next day) but they didn’t mention at what time it will be delivered on next day