Myntra.com Complaints & Reviews

10th April
myntra customer support number :
I reported for the return of shoes I have received under the return window of 30 days as mentioned on the website. The pickup boy didn't take the product and marked it for a quality check. I mentioned the complained and shared the images of my product the team agreed to proceed and ask me to wait for 24- 48 hours. After that, they used to misguided me and repeated the same line again and again after chasing them and waited for 1 and a half one, came with the QC check update and denied it to return. This is verbal harassment and misguiding I want my refund.

Thanks

I had ordered a tshirt, myntra delivered.So i have an size issue then i choose to refund. but when i had checked the ordered list it doesn't shows any delivered products.then how can i replace or refund the product?

I have kept return request on 30th may and today date is June 6th till now I didn't get pickup update from myntra.

I am writing to express the mental trauma I am been suffering for past two days by the irresponsible take of Myntra on my issue with regard to the refund of the first-ever order.
On 2nd of June, 2021, I had placed an order at Myntra of worth Rs. 4020/- using Mobikwik app. The amount was instantaneously deducted from the wallet and the cashback of worth Rs. 50/- was immediately credited to the wallet.
But to my surprise, the order was yet not placed. Myntra hadn't placed my order but whatever their collaboration was with regard to the cashback policy, it was duly acknowledged through my transaction.
Like many other consumers, I am too afflicted by this ongoing pandemic and such an amount of money means a lot for a common person.
These online retailers owe more responsibilities than ever in times like these when the citizens of the nation are very much bound to be dependent upon them for fulfilling their daily needs.

This is my sincere request to kindly provide me with the relief and complete my refund. It's really taking a toll on my mind and body.

PFA: Relevant Document Screenshot of Payment Completion and Error

I am writing to express the mental trauma I am been suffering for past two days by the irresponsible take of Myntra on my issue with regard to the refund of the first-ever order.
On 2nd of June, 2021, I had placed an order at Myntra of worth Rs. 4020/- using Mobikwik app. The amount was instantaneously deducted from the wallet and the cashback of worth Rs. 50/- was immediately credited to the wallet.
But to my surprise, the order was yet not placed. Myntra hadn't placed my order but whatever their collaboration was with regard to the cashback policy, it was duly acknowledged through my transaction.
Like many other consumers, I am too afflicted by this ongoing pandemic and such an amount of money means a lot for a common person.
These online retailers owe more responsibilities than ever in times like these when the citizens of the nation are very much bound to be dependent upon them for fulfilling their daily needs.

This is my sincere request to kindly provide me with the relief and complete my refund. Its really taking a toll on my mind and body.

PFA: Relevant Document Screenshot of Payment Completion and Error

I had ordered a DEYANN PLUS Kurta Set on Myntra and immediately place the return request for return as it was too small for my size and the agent came to pick it up next day and did not even check the product and said tag is missing cannot be returned and it was placed on hold and after that I discovered that tag was there on the product but the lazy agent did not check it and rejected so I called Myntra the very same day that the tag is not missing it’s your agents fault now Myntra is saying I cannot return it and when every I call them regarding this they are putting call on hold and disconnecting the call and only telling to wait for 24-48 hours.
Worst experience of my life with Myntra.
Will never ever buy anything form them and will tell everyone in my circle to never buy form Myntra.

On 15th May I ordered a shirt to my friend place ( it was a gift to him so I didn't tell hI'm anything) on21 may it was supposed to be delivered
My friend got a msg on 21 that shirt has been shipped but he didn't get the shirt ( he didn't tell this to me bcz he was not aware of it )
At night I saw that it is delivered
After that on his birthday I asked him about a gift he disagreed
That Myntra guy didnt delivered the shirt
Till now I am regularly complaining to customer care they are not understandle and also they are not connecting me with there seniors

I ordered shirt on 15th May to my friend as a gift to his place, ( as it was a gift I didn't tell him anything about it) on 21st may it has to be delivered in his place, he got a notification that shirt is gonna be shipped today, but it didnt
After that I saw in Myntra side that it shows product has been delivered
My friend didn't get a product
Till now I am regularly making call to Myntra, They are not responding good not even they are arranging my call to seniors

I'm totally annoy by the behavior of your delivery boy, as he placed my delivery by throwing it to my hands from the bottom of my floor and didn't take any response. He was talking in a very mischievous way. So here I wanna just say that I'm very disappointed by the delivery boy of myntra and from now onwards I have to just think about the different online platforms rather than myntra.

Seller ne all ready purana product bheja tha. Box bhi damaged tha. Me re ko delivery mila tab 5-8 hours me return ka req bhi kar diya.

Jab me ne return ka request kiya to delivery boy ne pick karne ke bad reject kiya.

Phir se request diya to hold kar diya 08-june -2021 ko answer milonga.

My order id # 1174051 [protected]

I ordered a dress from myntra.com. The cloth material did not match my expectation so I ordered a return on the item. I have returned many dresses on myntra.com without any problems till now.

I am very sure that I didn't tamper with the product in any way. The delivery person too checked the dress during return process and took it. There was no issue at that time. But WHY is myntra.com telling me "Return rejected because quality check failed. The item will be reshipped to you" now?

I did not tamper the product in any manner. I want my refund. What should I do with a dress that I don't want? This is very bad from myntra.com's side. I never had any issues with them till now, but they turned out to be like this.

My Account Email : [protected]@gmail.com

This isn't fair myntra. I did not damage the product in any way. The dress seemed of low quality cloth material so I DID NOT EVEN WEAR IT.

I put back the dress into plastic pack as soon as I felt the cloth. I did not tamper it.

Send me a Refund

Paid through airtel payments bank on myntra.com.

Also got the following message

You have made a payment to bj-myntra of rs.2999.00 from wallet [protected] avl bal rs.0.00. Tnx id [protected]

But order was not placed
I want to get refund

My Rs. 569 myntra credit expired on Dec 28, 2020, after a year without any notification from myntra, neither on my email nor through any texts.
Ref No: [protected]****05

I have made a payment from Mobikwik to myntra on 27 may 2021 @11.40 am for Rs 1306. The amount got debited but it didnt receive by myntra and hence the order was not complete. I tried to.contact Myntra and they mention that the issue will be resolved in 4 working days but i got response that they didnt recieve any money and cant help. Its a fair transaction from Mobikqik as they have transaction id but somehow myntra is neither taking that reference id into consideration and just ignoring the same

My order number is #117382316722163713903 . Yesterday i got order from myntra then not fitted to me. after half an hour i have requested to return the parcel.then myntra has accepted the request and assingn courier boy. then after 2-3 hour automatically updated on protol that quality check rejected. couier boy has not visited or not even any call to me. then why myntra updated. i have tried to call couirer boy but not pick up my call. then call tpo myntra after that till now no update from myntra. the package is un used, had also all tag, & all new form..kindly help me to out

I was buy hrx track pant on myntra . i m living in rural area so i understand the delievery boy not comming to home but i reach the point where he diliever my parcel but he was not comming and when was call him no. of times he refused to recieve my call and behave with me so reduley . [protected] this is the no. of delievery boy

I have brought a t shirt from myntra worth 1224 and i have returned it on 28may 2021
And i haven't received my refund from myntra in my payzapp wallet

I ordered one Dress from Myntra of Rs 2897 because of fitting issue I had to return it . I folded it properly and within hours of putting return request, they collected it ( within the same day) . How did the quality check fail? When I wore it for just few seconds? All tags are there. Is this there new way of scamming us?

Not received refund till date

Well myntra is always Myntra. They won't update you with your order. They won't allow you to track your order. Neither would they allow you to contact them through a customer complaint portal. When we email them they will give a two weeks forward to date and closes the ticket by themselves on that day without solving the issue. I am uploading a few images here for your reference