Myntra.com Complaints & Reviews

I have placed an order for levis shorts woth order id[protected]-1447203.
On 27th of june, i got the parcel. When i opened the placed i got stuck where its contains tommy hilfiger shorts but tags attached with shorts of levis. Order status is not updated yet showing out for delivery. After 4 days it has been updated to delivered. It is very disappointing the company like myntra doing cheating their customers by selling product with different brand attched different tags. On 29th june i raised a return request delivery boy comes and refused to take the parcel. This is unacceptable. Is this type of service provide by myntra to their valuable customers😡

I ordered 2 hoodies and 2 jackets worth inr 6796 (Order number:[protected]-6082401). Instead, myntra sent me a box containing 2 items of girl's clothing (1 top 1 dress). From the invoice inside i can see that it was for sneha from bulandshahr but they sent it to hyderabad. I registered my return request but the delivery boy refused to pickup and asked to get a pre approval because items were different even though i my complaint was regarding different items received. Now these people have opened 4 different incidents regarding my 4 items and they are working on 1 incident at a time. But i only have 2 items with me. So for the remaining 2 items when they come for pickup i would not have anything to return and they would not give me refund saying that i did not return the item. Therefore, i have been asking them for last several days to provide pre approval on all 4 incidents at the same time so that i return the 2 wrong items to the pickup guy and get a complete refund. But no one is understanding my problem. Everyday i get a message for 1 pickup and i have to reject that because after 2 pickups i won't have anything to return. Soon they will say you were not returning so return request is cancelled. I will lose my hard earned money for no fault of mine. Incident numbers (In[protected], in[protected], in[protected], in200624135232680053181)

My product of a lamp came with just shade and not with the stand. Its non refundable item... As is mentioned by myntra (God knows why).

Eel-on mh_pni-pni[protected]

Neither is complaint number working

Hi
This is to inform you that i have made the order for
01. Men white & blue slim fit striped size s/qty 1 price 494.00
02. U& f women pink & white striped size s/qty 1 price 594.00
Gst 149.00
—
Total paid 1237.00
=
Order no[protected]-8714201 dt 19th march 2020

Mob no [protected]
Mail id [protected]@gmail.com

This is to inform you that till date we have not received the above items nor received the money, but in the tracking no it is showing delivered and the courier name showing india post, tracking no is an[protected]in
It is showing shipped on 22nd may'2020.

This is humble request that above material may kindly be dispatched or refund the money at the earliest.

Regards

Anurag sharma
Near by bbn sen sec, school vpo chakmoh, teh barsar, distt hamirpur, (Hp)
Pin -176039

Hello,
I've requested a return for an order having the following details

Shoetopia women green solid pumps (Return no. : [protected])

I've received no tag with this product and my return request was cancelled due to absence of tag. This is unfair.
I received a call from customer care but he didn't talk to me as he said i am not audible to him. Even though i could listen him. Kindly take my return request as it is genuine.

I have raised a complaint twice on myntra's help centre to unsubscribe me from promotional sms, but every time they ask me to wait for 48-72 hrs and close this the ticket without even confirming whether issue has been resolved or not.
But still the sms keep on coming to my number.
Please help to unsubscribe from all promotional sms as all those sms are irrelevant to me.

Worst customer service i have ever seen. Eventhougj calling 15 times, zero action was taken. I have ordered hand m 3 piece suit on 18 th june. The delivery date provided by them was 30 th june. But still the product has not been shipped. When i call to ecom express they say that they haven't received the object and to contact myntra. When i call myntra they say they have raised the issue and giving false information that product has been shipped.

Money has been deducted, by net banking but in orders it has not been showing. Kindly refund the money rs 498, 1966, 2850

I hav order clovia brides i have received different colours frm which i hav order. And as mentioned that briefs r not returnable wht do i do my money is wasted. Both the product is different from my order i[censored] dont have same color of products then dont send na why u people waste others money. I want return or refund of my products.

Hello,

This is regarding order #[protected]-3701503 #roadster men's beige regular.

I have ordered the product over a month ago and it hasn't been delivered as per the assigned time which was supposed to be gifted. Now myntra has failled to delivered on the agreed by date. And is keeping my money.
I have contacted myntra towards the same asking for a compensation to not deliver my order in time which has resulted in my image being lowered as i had promised to give the gift.

I contacted myntra over a chat and it has been more than 3 days that i have recieved a response.

This is very lathergic of them. To keep my money stored with them without my consent.

I am posting it here in hopes of an action

However will be approaching to further officials as well.

Kindly look into my case and provide a solution and a way to take my complaint further.

Thank you.

Myntra again debited some amount from my account as soon as it came back from the previous cancelled order for the amount ₹729 dated 26/07/2020. Now, there is no order for that amount with myntra and the money is on hold from the above mentioned date. Till now i haven’t got any message from myntra when they will be turning the funds to me! Please look into this matter! Turn my funds immediately as i haven’t placed any order with you guys. Attaching the screenshot.

I have been waiting for nike slides benassi swoosh nd even joker designed jdi slides but its not at all comin

Pleaseee restock the h&m girls pink ribbed jersey top with product no.[protected]

This is regarding the order number[protected]-3431903 along with return number rid_[protected] and waybill number[protected]. So myntra sent me a wrong and a damaged product and i has raised a complaint as soon as i had received it. The product was picked up the very next day during the first half. But, the issue started after this. Myntra picked up my product and put my refund on hold and has been harassing me since then. Upon texting them on instagram they told me i will be contacted by their customer care but no one called. The app shows that they put my refund on hold because the product did not pass the quality check - the wrong product that they had sent me in the first place. How on earth is that my fault? It has been almost four days now but to no avail. I still did not receive any kind of resolution from their end nor did they refund my money. Myntra has been giving the worst service lately. They dont cooperate and harass customers whenever there is a refund issue. I am at my wits end because i am facing this for the third time from their end. Please look into this matter.

I had placed an order on myntra and my payment of rs.1945.80 was deducted for the same but i cannot see the order in my order nor i am getting any message regarding that i tried calling the myntra customer care but of no use
I have attatched the proof regarding that below

Yesterday i received the product that i ordered to myntra a week ago and surprisingly the product that i ordered was not there and the package was empty with only some side accessories in it.
My order id is[protected]-3271403.

For the same, a mail was written within 24 hours with all proof in that mail consisting of pictures to [protected]@myntra.com but no response has been received from myntra's side.

Order no[protected]-5231801
I haven't received my refund, n i did return the product days ago. I called customer care, and they used to always give the same excuse 2-3 days, it would be refunded.
It has been half a month, they haven't...
Is this the # way u deal with ur customer n their promblem. There are 2 products and still u haven't payed back..
This was really disappointing...
Just u r irritating ur customer like a piece of #...
Atleast now i request u to please give my refund back... I[censored] have even a bit of due respect n are on ur words of so called reputed online site, please don't play with us more... And refund it

I had initiated a return for 4 h&m products and the return was picked up successfully on the 9th of june. They have made a refund of only 1 product.

I have ordered almost 12 products during myntra sale which was from 19- 21 june 20.
But i received almost 5 wrong product and wrong sizes. When i tried to return they are no accepting stating its not matching the actual product. Whereas im returning the item stating that i have received a wrong product and wrong size. Since i have mentioned that i have received wrong product, its not that product which i have ordered so i wish to return. How it will match. When product is actually wrongly sent by myntra. Myntra is harrasing customers by sending wrong products and when customer tries to return then they dont accept and hold the refund.

Mistake is done by myntra, customer paid for the their liked product not for wrong product.
Their email doesn't work, call center doesn't work. Its a one way communication, keep booking call and keep waiting. If you are lucky you will get a call else keep waiting keep booking.
Email was purposely shut as it will increase accountability. They are making money by cheating customers by sending wrong products. They are using pandemic as an excuse for their wrong doings. Purposely they are sending wrong products so that they don't have to refund money.
Its a cheating site only to cheat customers.

Writing with respect to order no:[protected]-4419701,

The issue that i have experienced was: i had ordered this biba dress for my wife for her birthday. Till date havent received any updates regarding the same. Contacting customer care is of no help as they're asking to wait till 3rd july which i cant do as my wife's birthday is on 2nd july only. I just need a confirmation from myntra is there any possibility or hope that i will receive my order before 2nd july. Giving big big ads even in this pandemic situation and making peoples to purchase online is of no use when u cant give just an update or confirmation.