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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026
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Myntra.com reviews & complaints page 223

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N
Nandhini N
from Coimbatore, Tamil Nadu
Jul 28, 2020
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I had ordered few home decor products from myntra.com which all were pathatic and worthless. I had returned those products for which refund is still not initiated. One of the product among those was table lamp for which we just received top and didn’t receive lamp (Bottom piece) for which they are not initiating return process even after multiple complaints raised to them. Can you please help to resolve this issue.
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    Vamshi Ashwani
    Jul 28, 2020
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    I have ordered a product worth 20000 and its been 19 days. The product hasn't been delivered and there is no response regarding it from their team. am planning to lodge an official complaint on Myntra in Consumer court.
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      S
      Sanjay0220
      Jul 28, 2020
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      I have ordered jeans and I got delivered used and dirty product
      I am chasing for my refund from last 7 days which was committed to be credited in Myntra credit within 24 hours
      Order number[protected]-1964801
      Sanjay Mevada
      Aug 1, 2020
      Complaint marked as Resolved 
      There is no email or apology from Myntra, they just refunded the amount and that is after 10 days of return pick date Very disgusting customer service
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        J
        Jyoti Skumar
        Jul 28, 2020
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        Address: State Bank of India, Guru Gobind Singh colony Nihal Singh wala, distt Moga (punjab)

        Why my returning is cancelling again and again??
        Does it my fault that you deliver me wrong product?
        Why courier vendor is going through quality check parameters?
        If I have mentioned already that I'm raising return request again delivery of wrong product then why they cannot understand?
        I want to tell you that product is in good condition having all tags and is in good packaging. Only the product you deliver is wrong.
        So accept it's return by ordinary pickup.
        Thanks
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          M
          Myntra customer738
          Jul 27, 2020
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          Hi i placed an order on 19th July, the product was shipped on 20th July after that its 27th July and still have not received any update on my product. When i call customer care they keeps giving different dates first they told 21st july after 1 hour when i called they gave 3rd august. I want to know whether my product is actually shipped? Whether i will get the product or not?

          Ticket Id: IN[protected]
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            D
            deepi8036@
            Jul 27, 2020
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            Hi,

            I have received wrong product on 21st july, As when I have requested for return they are declining again and again due to quality check reason.

            Very much disappointed. Also these details given many time still no resolution .Also they should take action on Vendor.

            Please find details below:-
            Product name that I ordered :- Indo Era - Women Red & Mustard yellow Printed with palzzoo & Dupatta, Size small, Q 1
            Amount 1183
            Order ID :[protected]-9502601

            Please find attached original product Image as well as wrong product.

            Please look into this matter ASAP
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              Y
              yadavpawan086
              Jul 27, 2020
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              Website: www.myntra.com

              On 25th July 2020, i ordered two items from Myntra of value INR 2579.00, I selected payment through SBI internet banking and payment got deducted from my account but order still not placed.Please see the transfer details below.

              TO TRANSFER : INB Myntra Designs Pvt Ltd TECH_MYNDGS Payments

              Transfer Reference no. : [protected]IGAJAPMJD7

              Also, please find enclosed screenshots for payment transactions for your kind ref.

              You are requested to kindly look at the matter and please help me to get the refund at the earliest.
              Myntra.com customer support has been notified about the posted complaint.
              Same happens to me today. Did you get the amount back?
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                J
                JuhiRR
                Jul 26, 2020
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                Address: K-2 422 Dev nagar Delhi -05
                Website: Myntra

                I returned two item of all about you on july 10. Order was on cod. I got refund of one on same day and other refund of rs948 is not credited till date. I called myntra regarding this many time but they didnot respond postively about time. Every day i call dey say your refund is intiated today wait for 3-5 days. They kept repeating this sentence. I have their email msg which says refund intiated on 10july but when i call dey keep giving me new dates. I asked them transaction id but dey didnt provide nor did they seriously looked at my problem. Fed of their ignorant behaviour towards customers genuine problem.
                Myntra.com customer support has been notified about the posted complaint.
                Jul 31, 2020
                Updated by JuhiRR
                No response till now.
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                  D
                  drishti11
                  Jul 26, 2020
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                  I placed an return request which has processed by 21st of july 2020 and on same day i also got the reference no as well but till today 26th of july 2020 i havenot received my refund back in my account. Can you please help me with it?
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                    S
                    Suyog Sharma
                    Jul 25, 2020
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                    Address: Banglore

                    Hi team,

                    I had raised concern with incident number in[protected] and in[protected]. My contact number [protected] or you call me on [protected]. It's been more than a month and i have yet not received any final solution. They had also raised a return pickup on allen solly trousers from your end but when i am saying i have not received that product then how will i return the same. I am really disappointed with myntra service this time and with this email i am raising a concern in the consumer forum and sending this email to all the grievances organisation as well as to myntra upper level people.

                    Thanks & regards,
                    Suyog sharma
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                      S
                      Sayedhasan5
                      Jul 25, 2020
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                      I am regular customer of myntra. I appreciate the service of myntra but this time i am very disappointed. I ordered a item on myntra on june but not received yet. I called in myntra customer care but they are not answering properly.. I want to know the reason why my order is not delivered yet...
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                        S
                        Sahana Mallikarjun
                        Jul 24, 2020
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                        Address: Myntra

                        I accidentally collected the insider the points and you guys never told us before collecting that it cannot be returned.
                        I want a refund
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                          Shah Smith
                          Jul 24, 2020
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                          My order number is :[protected]-0215303 From myntra... My sister some clothes for my mom from myntra and we ain’t like product and we found out that product is used one, so my sister return that product on 15th July 2020 we return that product and we got call on 18th July from myntra that ur banks details r not correct. So my sister fill details again and they told us that in 3-5 days we will get refund of 1490 rupees bt today it’s has been 24th July and whenever my sister talk with customer care They don’t give us proper response and tell us to wait bt today it’s has been 7 days since my return and I ain’t get my refund till today .. so guys don’t buy from myntra cz they send used product and do cheat with people and pls give me my refund of 1490 rupees !
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                            F
                            Farha Khan 01
                            from Muzaffarnagar, Uttar Pradesh
                            Jul 24, 2020
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                            Website: MYNTRA

                            The wishmaster picked up the return from my end succesfully but after3 hours of pick a call came from wishmaster and he says my return got failed due to quality checks and hung up the phone
                            Now i dont have the product nor refund what should i do even i've called him more than 50 times to get my product back but no reply even if my product didnt match the quality check then why did he take it with him he should have given me the product at the pickup
                            Myntra.com customer support has been notified about the posted complaint.
                            Jul 24, 2020
                            Updated by Farha Khan 01
                            please help me
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                              S
                              Shivangi Khanduri
                              Jul 24, 2020
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                              It is showing that refund has been processed but it has not been credited to my account
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                                J
                                Jahnavi Xerox
                                Jul 24, 2020
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                                I have order a product on 30th June but the excepted date of delivery was 17 July but till Today (i.e 24 July 2020) i didn't got the delivery and while tracking the order the application only show like shipped but doesn't show accurate detail about the shipment were the actual product is and myntra should work on the delivery status details it should be shown clear as customer can know the accurate place were the product even if we call to customer care they also will not be knowing the were is the product actually. so myntra should show the details of delivery as other eCommerce companies do
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                                  Avonuo
                                  Jul 24, 2020
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                                  Hello! I have placed HM products (Myntra) on 18th June 2020 on prepaid. i was informed that one item was cancelled on 23th June 2020. But I have not received the refund till now, it has been a month now and I just got the notice yesterday that my other items are also cancelled. Kindly look into the matter and do the needful as soon as possible. Thanks!
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                                    L
                                    liza boruah
                                    Jul 24, 2020
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                                    Hi i have ordered multiple orders on 20th june with order no *8101301 and *1105804.
                                    Both showing returned to origin but i didn't get refund nor can i cancel it.
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                                      Komaldiwan
                                      Jul 23, 2020
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                                      Address: Myntra

                                      I had returned 5 products to myntra but havent received refund yet and its been more than a month. They are neither responding on mail nor are they communicating about the refund status.
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                                        Purvai Marwaha
                                        Jul 23, 2020
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                                        Ordered krwas jeggings but got hrx
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