Myntra.com Complaints & Reviews

I ordered few products of chumbak from myntra and i have not received yet. When i called myntra customer care, they say from their side they can only apologise. They are not ready to sort out the issue which i raised. And we also checked the courier service e-commerce express directly. They are sure from the myntra they have not received the product which has to be delivered. I feel it’s unfair from the view of customer.

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My return pickup hold, i dont know why... Many time i rqust for call me back but not single revert from myntra side... I have not return tracking num, kindly check my mobil - [protected]

[protected]@gmail.com

Item - dressberry

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I placed an order an order on 21st may and the expected delivery was 3rd of june and without realising the date i raised a request to cancel my order on 3rd of june as the previous orders placed were delivered late to me (13 days after the expected date of delivery). I don't want to cancel this order. I've tried to contact myntra customer care but getting no help. Please look into the matter and deliver the product asap.

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Address: D 168 gail vihar sector 23 noida 201301

I had ordered a jompers kurti from myntra which i got delivered by 3rd june and kept 1 day as it is due to covid19. On 4th june i tried the kurti and it didnt fit me. So i made a return request the guy picked it up in an hour. The guy said it's fine but in evening i got a message saying my request has been put on hold as it didn't paas the quality check.
I have made returns before as well. I am a regular shopper and the customer support are not replying either. I want my refund or else i would stop buying further as i didnt use the product

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A

Ananya chowdhury.

Jun 9, 2020

I had order product on the month of may and again in june ...and after some time i cancelled my order but it till now i did not get my refund back...i am regular customer of myntra this is very much unsatisfactory...i am requesting them to call me and solve my problem even i raised a complain they are sending me message problem has been resolved...but no it has not been resolved please call me and resolve my problem...even i am requesting call but no respond at all plz call me ...i want my money its very important

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I first ordered from myntra.com in march this year. They sent me the defected one piece.in revert after returning the product they sent me the bank reference no. But still i did not credited with the amount. They were asking to contact with my bank. Bank are not taking the responsibility. So no one taking responsibility.
2- one more order for slim fit casual trouser was done in same month for which they charged 149 rs. As shipping.in first shipping and they sent the small size. After exchange they sent me the straight one which was not as per expectation. After that lockdown started and finally they pickup the product but did not refunding the shipping charges. No call option is there. And no one listening to the query.

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I have not received my myntra order shipped on 02 june 2020. The order status displays incorrect information as delivered but i never received the order. There was not confirmation or call receive red from the courier agent. I also checked with my neighbours and other folks but no on recevied any delivery on my behalf.
I have raised multiple issues / complaints in[protected], in[protected], in[protected], in[protected]) with myntra but no resolution nor delivery or the order sent. This is really annoying as i have been customer for so many years. Kindly resolve this issue at the earliest or initiate a refund for the missing order

Order no.:[protected]-1059001
Courier name: myntra logistics
Tracking no.: ml[protected]

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Part of an order (Pyjama from a nightwear) was missing. Called an placed a return request. Delivery boy refused to take the pickup. Return has been put on hold for 6 days. No response from myntra. I have generated issues and they are just marking them resolved without solving.

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Address: www.myntra.com

Orederd on 1st and cancelled on the same day. Money debited and not credited. It is through upi and it should be within 1-2 days. It's more than 2 days. Created a lot of complaint tickets and no response. First wrost experience. Credit my money 😡😡😡😡😡😠😠😠😠😠🤬🤬🤬😤😡😡😡😡😡

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Address: 1-1104/1 tpt road behind muthoot fincorp

I got a pair of benetton slides thru myntra
I returnred those products as the colour is embarassing
But the product code did not match the
Courier website
What should i do now

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Address: 3,churchpally, ps po malda, silver arcade hoteo

I had bought a bluetooth headset of wings from myntra.com with order no[protected]-4228801. When received, i am unable to either switch on the headset or charge the headset. Then i raised a complaint against the product on myntra and requested for exchange but even after more than 48 hrs no response received from myntra. Their all customer care nos are not working. I have bought this product for inr 1199 which is surely a considerable amount. Kindly register a complaint against myntra and help me exchange my product with a new and working one

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I placed an order on 28 may and their is no tracking details on the same, just "received by seller" it's a prepaid order[protected]-3332103 and I am getting nothing till now. I tried to go for contact option but it's unavailable, just they say that will call in 16-20 mins but don't get any call...this is really frustrating. I am not even able to cancle it.

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Jun 09, 2020

Updated by Kumari Niharika They are not cancelling my order and it's really frustrating, please make it cancle...my money is stuck over there...this has never happened and it's really irritating me...this order is never going to come...the customer care people are just saying refuse the delivery...how can I refuse it when it's never going to come and then my money will never be refunded...please resolve it.

Jun 11, 2020

Updated by Kumari Niharika Not a single update, I am still waiting, please resolve, I am really annoyed now.

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I am a frequent customer of myntra and i have bought dress.in last 10 days some sale was going on and i ordered it. Unfortunately dress don't exactly match with the pictures or quality is not as per expectations.in such cases we have no other option other than returning the product. But i am helpless i am not able to access my account as its locked. Plz help me in unlocking my account.

My account link mobile number is : [protected]

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I returned a product that i had ordered through your website and had asked them. To send the refund to my myntra credit as that is the fastest way of getting your money back (24hrs). It has been 5 days... I spoke with three different reps (Aishwarya, guddi, abrar), all three of them gave me different information... I have waited for 48 hours repeatedly... It is going to be a week and i don't have my money back. I never get a supervisor call like i am promised each time... I need a truthful update on where my money is and i need it back.

Thanks
Stuty

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Website: myntra.com

I had ordered a product via myntra but because of the pathetic quality of the dress i had to return it. I had chose myntra credit as an option for my refund as that's the fastest way of getting your money back... The eta is 24hrs... It's been 5 days and all that say is we will give you an update in 48hrs with no guarantee of the money being returned... I need my money back : (

Thanks
Stuty

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Address: Uliyan, Kadma, Jamshedpur 831005

I placed an order an order on 21st may and the expected delivery was 3rd of june. Today's 3rd june and without realising the date i raised a request to cancel my order as the previous orders placed were delivered late to me (12 days after the expected date of delivery). I don't want to cancel this order. Please look into the matter and deliver the product asap.

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Jun 03, 2020

Updated by Ankita Hazra I placed an order an order on 21st may and the expected delivery was 3rd of June. Today's 3rd June and without realising the date I raised a request to cancel my order as the previous orders placed were delivered late to me ( 12 days after the expected date of delivery). I don't want to cancel this order. Please look into the matter and deliver the product asap.

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My account is locked. Unable to login and cancel my order. Trying to contact customer care since 2 days but couldn't reach customer care over call. Didn't even receive reply to written query in app.

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Address: Myntra.com

Without any information i see my myntra account to be blocked what is the reason i dont understand.
Tried resetting password it says no account exists, is this a joke!!

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21st of may i placed order from myntra.com. I have ordered two calvin klein boxers. My order number is[protected]-7755701. Because of the current situation corona virus lockdown the delivery date as expected was late that is 27th of may.in between i 27th to 28th i tried to ask costumer service about my order and i just got reply saying that i will receive my order on promised date. On 30th may i finally manage to get call back from myntra...

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As i had placed an order on myntra 1 month back and till now not update with the order status and not able to contact customer care as well and it is suck never expect such pathetic service from such a big ecommerce site. Looking forward on this. Also i can’t cancel the same at the moment.

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Address: India

Hi i received a kurta and palazo set from myntra. When i wanted to wear it i saw it has stains and stitching problems on side seam. When i opted for return, the person came and said he is putting on hold take approval. However there was no option for approval while placing return request. Now when i am calling the myntra customer care they are not providing anyone to talk. They are doing fraud with people. My money is stuck please help me

Myntra.com Complaints & Reviews

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Myntra.com reviews & complaints page 230

i have not received my ordered product from myntra.

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Return/refund issue-

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order no. : 1141922-8474443-7848503

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I got my return request on hold

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For mentally torched service

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*order:1142186-3340084-1059001 "order not received" but status incorrect showsas delivered

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Missing item delivered

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Money not credited give it back

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complaining about the product code which was not matching while returning the product

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complaint against myntra for delivering faulty product and giving no response when requested for exchange

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Order not delivered and neither I am able to cancel it

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My myntra account locked

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Return my money

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Refund Issue

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Cancellation of a cancel request raised

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my account is locked (prashant)

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myntra account locked/ cannot login with my mobile not with my email id

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Package not delivered

product hold for more than 1 months

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Damaged product and stains

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