Myntra.com Complaints & Reviews

A jvl ear phone model number jblt110blk was ordered through myntra vide[protected]-3370601 by nupur singh on 22 feb 20. However when the product was delivered on 25 feb it was a substandard local peoduct. When myntra was contacted it asked to contact jbl who was again contacted who asked us to contact myntra.in the entire process the money is lost and no one is taking responsibility. My mob no is [protected] and e mail add is [protected]@gmail.com....

I have ordered a puma shoe for my son on myntra on 12th dec 2019 order i’d 112873703608498523503 but they delivered a girlish shoe to me on 20th than i raised a request n followed them for atkeast 10 times to exchange it but again they have sent me the same girlish shoe on 26th dec...:i have started following n raising complaints again n again but now they have refused to take it back or for refund...

Hello team,

My order no[protected]-8941801 is due on 9th of march 2020.

I would request you team to please deliver my order by 6th march 2020 as i will be going out of town for my function.

I expected this team to give updates about the shipment but they are too slow to update.

So i request to please take into consideration this request to deliver my shipment early on 6 march...

I had ordered bike shoes which was delivered to me on February 20th 2020. However at that time the tag of nike was not available in the box and the item was not good so I placed the return request on the same day.. post which I received the confirmation from them that product will be picked up on February 21 2020. However continuesly for 6 days pick up executive gave me missed call and then I received the msg from myntra that your product...

Hello, my name is meenu my order id is[protected]-6988401. I had placed a return request on roadster bag but they rejected it saying it had no price tag. Its a false call as the bag had everything i did not even use it. I had placed the same bag order few weeks ago and they shipped me wrong product. Its a fraud site stop buying stuffs from here. Disappointed!!!...

Order no:[protected]-5674601
Hi I have ordered a blue blazer from Myntra which I received on 28th of Feb 2020 and because of size issue I have placed a return request on 28th of Feb 2020 at night hours . On 2nd March 2020 a pick up person of Myntra had collected the blazer from me. Immediately after the pickup guy left with the returned product I was trying to check my app when will I be refunded for the same and while checking...

I have placed an order for my laptop bag around 1.5 month ago (January). I placed a return request for the bag but since then i just keep on receiving different dates for the pickup bur no response from myntra.

There customer support just mentions in email pls be patient we will get back to you in 24 hours, 1 day etc nobody ever comes up.

I want my item to be pickup and money should be refunded....

Myntra account is locked without any prior information. Previously as well there are similar cases of several of my accounts getting locked for no specific reason. The customer care service is as pathetic as it can possibly be. Every time i call them, they lodge a new complain and promise to solve it in 2 business days, but it never gets solved.
I created a new account for solving the issue, it worked for a 1-2 weeks and now this account...

Dear customer care,

I ordered a mango navy blue regular fit solid cropped formal trouser
Order no.[protected]-1400903
Name : jolene dsouza
Registered mobile no. +91 [protected]

I was shipped a wrong fake product of zara track pant with a mango tag on it.

1) product images / brand tags – attached
2) bar-code number[protected]

This is a clear...

Purchased a product before 20 days delivery date was 18th feb 2020, but product not received.

Called and raised complaint with customer care, received a msg that delivery will be on 3rd march 2020.

Today on 3rd march not received my product,

Called to customer care, and talked with senior supervisor "anchal" so called name given by myntra.

That lady was fooling me giving nonsense...

Hi team,

I have returned a product and got myntra credit of 2999 in my account but when i am try to place an order using the same its not allowing me to place the order as they are sending an otp to my registered email id and i need to input the same but i have not received any otp.

I have been following up with them and but no solution provided....

I bought a pair of sandals(Corsica - Women Silver toned Solid sandals) on 22nd January 2020.
When i raised the return request for the same within the return period, firstly my return request was rejected for no reason. Then i tried to call customer care multiple times and bring the concern into notice. After raising complaints multiple times, i was told that the product will be picked up and inspected and then the status of return...

Hi
I have not received my refund after picked up was done. I too received refund initiations mail. Kindly take necessary action against myntra &refund my rs. 913. For proof i am attaching photo. I received mail from myntra on but still not get refund. My order no is[protected]-1984701. I tried calling their customers care but call would not connect....

Dear sir/madam
[protected]Reference no) but my payment not approved this reference no, i purchased mark harbor sandile
Sole problem, i return but my payment not get
Atlest 15 times i call myntra company
And also update my bank passbook there is no[protected]
I was trying to refund my money 2 months but my refund not proceed yet,
Please my refund return quicky...

I have ordered few shirts & jeans but it didn't fit properly so i have placed return request. Return pickup has been done but still i got the msg [ hi, we were unable to pick up your item] and 2nd msg [ hi, your return request for... Items which was put on-hold has been declined as it did not pass our quality check process. Click here (http://mntr.se/yfbx638668p) to know more about our quality check process.

It is very irresponsible...

I made a purchase from myntra.com on 22 feb 2020 and tge prodyct was not satisfactory so according to there terms and conditions i have placed the return on 24 feb 2020, now myntra has initiated the return but they haven't reach me for taking back the product and there delivery man who suppose to take back has mentioned the false comment that the product fail to qualify quality statndards, and they are not taking there product back, and it...

I am disheartened by how the customer care team took 'care' of the situation at hand today. With two calls lasting 23 mins and 42 mins each in january and regular follow ups for the last 2 months, i am appalled by the issue resolution provided. Being a myntra loyalist for years and years with orders flowing in my house every week, today is a day when myntra is just disappointed me immensely.

To give a context of the situation,...

Order no.:[protected]-0888901
Return number: [protected]
I have opted for return and myntra executive picked up return and item was checked that time and i got message that return successful but after 3-4 hours i got mail that return is kept on hold as quality check failed whereas executive during pickup has already checked it. Must me the pickup executive has done something post picking up my product as he checked it during...

Ordered an item on 28 dec 2018 (Order number[protected]-3985303) later returned but didnt receive refund. Myntra claimed that they process it on 22 jan 2020. And provided reference number[protected]. When i raised chargeback dispute to bank they claimed myntra didnt process it. They claimed it might be fake reference number. If myntra has processed it then they can raise chargeback dispute with bank. As i have already raised this dispute...

I ordered puma shoes order no.[protected]-3985303 on 28 dec 2018

Later i returned this item and refund was initiated by myntra on 22 jan 2020. But i havent received refund till date. I raised chargeback dispute to bank with reference number[protected] which was provided by your team. However, my bank claimed that myntra did not processed any refund. So i request you to process it again. I am sending you mini statement...