Myntra.com Complaints & Reviews

I want to return my product since 1st apr, but myntra is not doing anything in it.
I tried hard to reach on myntra cc but there is no response from there side.
Everytime i am supposed to get a call or email, but nothing is happening.

I ordered men black leather sneakers of tommy hilfiger (Rs. 6499) from myntra, which got delivered on 28th may. When i opened the parcel, it was totally different product of same brand. I immediately launched complaint in myntra website for wrong product & was expecting refund.

Courier person came to pick the product & said he can't take the product as there should be "pre"-approval"be as"yes" in case of wrong product (Not with my case) & also told to check with myntra team. I called them & they said they are working on it & will revert in 48 hrs. I didn't got any update from myntra next couple days.

After 10 days of harassment, today myntra update on my incident saying that they will not take the product. After 10 days of harassment, i came to learn that they refused to take the parcel. Please assist.

Attach are the images of number of complaints, plain box, packet, expected shoes & received shoes.

Hi,
This is regarding one of the item ordered from myntra. Today morning we received a call from delivery boy mentioning he is at the society entrance to deliver. as per new society rules because of pandemic, the delivery has to be done at the main gate with proper entry in their register which later on provide us notification at our society app as well that delivery has been done.
on call we confirmed him to deliver at the main entrance.
once we went to collect our package, the gatekeepers told us that there has been no delivery for our flat neither did we received any notification on society app.
if we check the status on mynta app it says delivered . now since then we are neither receiving any call back nor able to connect with customer care.

I have purchased Boxer through Myntra. I have ordered XL size . I have received the product and one the packing there is sticker of XL size but inside the packet the product is of L size and L size is there on the Boxer . I tried submitting complaint 2-3 times on Myntra Customer service but no response they are just sending the copy paste reply of return policy and then mark the complaint as issue resolved. It is not my fault it is Myntra responsibilty that i get the product same as i ordered.

I have ordered allen solly women grey woven design sneakers (Return no: [protected]) on 23/5/2020, as it didn't fit me i opted for an exchange, the product got exchanged successfully and product got delivered on 6/6/2020. I'm not happy with the product as it didn't fit me well and the product was not packed well i was completely disappointed about the wrapping of the product so, i raised the return request on 8/6/2020. The product got picked on 9/6/2020. And i received the message on 9/6/2020 that product did not pass the quality check. The product didn't contain any tags when it got delivered it didn't fit me so i neatly packed the product and returned the product, what if the product is damaged while the product reaching you, i'm no way concerned about the product after i handed over to the delivery agent. So, kindly refund my amount as soon as possible.

My order no[protected]-1844501 is showing delivered however i haven't received it yet. Customer care is not even working. No response through email complaints. Courier service e com express is also not responding. Where to complain about this. Why this fraud?

Dear sir,

I was purchased (March 1st 2020) clothes in myntra.com that clothes are not fit to me.
So i returned that orders. Then return pickup was done but refund not recieved to my bank account.
They are saying refund is already done on 16th march 2020.
I veryfied my bank statement any amount not reflecting in my account.
Total 3 orders.
1st order rs.584/-
2nd order rs.399/-
3rd order rs.439/-
Total amount 1422/-
My myntra complaint number is in[protected]

They are closing complaint without any phone call and also not sharing their email id!!!

So i'm requesting you please resolve the issue as quickly as possible..

For verification purpose i'm attaching my bank statement and order details photo.

Hi myntra,

I ordered mast and harbour sneakers shoes order no[protected]-4167103 uk8 but my ut is too loose. So i request to exchange with uk7 at the time of delivery i was not available but i give my product to small boy so he can deliver and take the product back.
But your delivery agent refuse to take exchange and update the comment product damaged/stained.
When i tried to update the situation he cut my call again i initiate exchange but he did not come to my address and again update the same comment.
When i call him he told me that he doesn't have approval and cut my call.

My shoes is very clean, no used, with price tags, original packaging, unwashed.

Why he is not taking it... I am continuously tried to resolve this issue but nothing happened please do anything.

Order no[protected]-4167103 mast and harbour shoes i ordered from myntra uk8 but this size is not suitable for me so i request to exchange with uk8 to uk7 but delivery boy refuse to accept my product and update the comment product damaged/stained.

I am trying to exchange it but everytime he declined my request and did not come to me for. Quality check now he is asking for approval. Please help me. You are the seller of my product do something so he will accept my shoes becouse this is useless for me without right size.

My order bearing a tracking number ml[protected] was not delivered to me because of mistake of delivery man and status of my order not being informed customer care is reluctant to answer calls i want a refund to my money

My product was picked up by ecom express courier on 4th june my return product was recieved by myntra on7th june but they put my return request on hold i don't why i have handed over the product to ecom express courier with all the tags and product unused but myntra rejected my return request on 8 th june my return id is [protected]. Pls do the needful and help me for refund. Refund amount rs 1144. I have return slip as a proof also

It's been 1 month already.. I am not getting any information about my package. And neither could i cancel the order. And the customer care number in the myntra is not available.

I purchased shoes from myntra, but i couldn’t get it till date due to poor service.
My product has been in “shipped” stage since 27th may and highest expected delivery date was 4th june. I enquired about my product so many times but no response has been received. This is totally unethical and mental harassment. Who do i need to escalate now?? I don’t have any option.

I received an defective product from myntraso i returned it, after returning the product i got message that product mis matching, so i called to the delivery boy who is my ecart logistics, he said that call to customer care number and talk about the issue, after mis matching the delivery boy did not returned my product
My order tracking number is that is which i got from ecart is mynr[protected]
The delivery boy phone number is [protected]
My sincere request please resolve my problem as soon as possible
Send my product back to my address or refund my amount

On 3 of june i order a tshirt from myntra but order didnt get placed instead amount was debited from my bank account. Im trying to contact their customer service but they always tell mey money is not with us but my transaction was successfull. They tell me to contact my bank which is not use because my bank already cleared that the money is with myntra. I want a reponse asap

My myntra account has been locked. When i asked customercare, they said it was locked for unknown reasons and they cannot recover them back. I changed the emailid n tried to create a new account. After creation even the new account says it locked. I tried with other two email id’s. They are getting locked. I thought may be because of my mobile number. So i used my mothers mobile no & tried creating the account. Even that account has got...

I have made an order before lockdown and my order no :[protected]-4662803 which was placed on 6 march 2020. When i opened the order i received the size medium instead of small and also the quality was not good so i submitted the return request along with the reason. But before the pickup of order myntra declined my return request without giving any reason. Product tag and packaging is still intact which is required for the return.
What is the point of return policy if it cannot solve the genuine problem of costumer. Why should i suffer for no fault of mine?
I want the product to be returned and money refunded.
And please make it soon as possible 🙏

I order the mask (Picture attached) which was inr149 and the product description very clearly claims it to be a pack of three pieces (Picture attached) but i just got it delivered and it's just one piece the customer care is also not responding neither are they allowing me to apply return/refund. It's a serious offence.
Regards.
G priya
[protected], [protected]

I had ordered men's watch from emporio armani worth 16000. And i received a different watch which i think is women's. And there is no way to contact the site/ exchange/ return. I feel so helpless

I ordered a t-shirt (599 rs).. First i received a message that your order will be delivered by today. Then after some hours i received a message that your delivery failed. I don't even got a call or message from the delivery guy and it got cancelled automatically... So i put complain about this on myntra.. And this happened fir second time.. I request myntra to work on this or they should close there website man..