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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 234

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M
Muralidharan19
from Hosur, Tamil Nadu
May 17, 2020
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Hi. This is regarding my order no[protected]-1612803. I've ordered 2 products in myntra on may 9. Thr awb numbers are [protected] and [protected]. When i track the order details in your website it says that the product is shipped to the delivery center. But the ecom express courier service's tracking page said that product is not picked up. It shows 'pickup rescheduled' since 12 may. Everyday at 7 am their system automatically reschedules my pickup to next day. I'd contact the ecom express, they told me that the said shipment has not yet beeb handed over to them. They told me to contact the shopping poratal. Please look into my issue. Please ship my products as soon as possible. Thank you
+4 photos
May 19, 2020
Complaint marked as Resolved 
The problem was resolved
Myntra.com customer support has been notified about the posted complaint.
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    Sweet pea
    May 16, 2020
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    It's nearly INR 3000 which has been drawn but order is not placed .
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      Kuldeel
      May 15, 2020
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      I have ordered boat rockerz 255 on 10th may night and the item was in stock (Order no.[114092793123335331401) it's delivery date was 15th may.. And still the item is in transit there are no tracking details available and neither option to cancel the order
      I want the product but there is no tracking information and delivery information available.
      I am a regular customer of myntra and this is the first time myntra have failed to do its duty and because of this we consumer suffers.
      Hope to get a positive reply.
      +1 photos
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        Z
        Zaheen Qadri
        May 12, 2020
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        Address: Srinagar, Kashmir

        I want my money back as my product wasn't what I wanted and I dont want to shop further on myntra, so I want my money refunded in my bank acc. rather on the myntra app.
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          S
          Shreyansh Mishra2396
          May 12, 2020
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          Address: Myntra design Pvt.Ltd. AKR Tech Park - B Block, Krishna Reddy Industrial Area 7 mile, Kudlu Gate, Bangalore - 560068

          I placed an order on 09 may 2020 on myntra of inr 2142, amount deducted from my hdfc account but myntra claims that they did not receive even though my bank - hdfc confirms that amount has been transferred to their account with reference no. If ref no. Has been generated that means amount has been transferred to myntra. But they are not accepting that amount is transferred and continuously asking me to contact my bank.. What is going on.. How can myntra cheat like this. They are not accepting due lack of will to transfer back the money. I want my money back. Contact me asap.
          Myntra.com customer support has been notified about the posted complaint.
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            S
            Suchitra Dalal
            May 5, 2020
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            My order on myntra was showing status cancelled, when I had actually not cancelled it. I also got an sms for the order cancellation, when actually I had not cancelled the order.

            ORDER NO:[protected]-5713201

            Two items in the order appear as automatically cancelled.

            Regards,
            Suchitra
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              Suchitra Dalal
              May 5, 2020
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              My order on myntra was showing status cancelled, when i had actually not cancelled it. I also got an sms for the order cancellation, when actually i had not cancelled the order.

              Order no:[protected]-5713201

              Is the order number of the order. Two items were auto marked as cancelled.

              Received notification for cancellation today: 05 may 2020
              Date of incident: 05 may 2020

              Request to correct the order.

              Regards,
              Suchitra
              Myntra.com customer support has been notified about the posted complaint.
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                U
                utkarsh1998
                from Delhi, Delhi
                May 5, 2020
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                I have bought my earphone. But they are not working now. They are in warrenty. But myntra has not given me invoice. So i am not able to claim warrenty. They are doing illegal business by not giving bill and hiding taxes.
                +1 photos
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                  S
                  Shreya Baid
                  May 2, 2020
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                  I haven't received my refund for 4 months. Tried calling their support 100 times, everytime I hear the same response that I ll get my refund back within 10 days.
                  The amount is 3500rs.
                  +1 photos
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                    R
                    rameshbodduna
                    Apr 26, 2020
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                    Dear sir,

                    I would like to inform you that i have ordered monte carlo men black solid sweatshirt on myntra online shopping vide: order no:[protected]-3433701 on 14.03.2020 to be delivered to my friend at the following address.
                    Chandan singh, village badhaihata po dhatiwana dist gopalganj, thawe, mirganj – 841440, mobile no: [protected]
                    As per the web site it was supposed to be delivered by 25.03.2020. But i have received a message that it was successfully delivered to the above address on 21.03.2020. But to my surprise the item was not delivered to the person on whose name it was booked as he was out of station and scheduled to come to the address on 24.03.2020. After contacting myntra i got a message saying that it was delivered successfully and they have attached a snapshot of the receiver’s signature (Attached with this mail). You will also see to your surprise also that the attached signature was attributed to mr chandan singh's signature.
                    Upon follow up from myntra i have been getting messages every now and then that the issue will be addressed in next 48 hours / 24 hours and son on and will give you feed back. (Attached the mails correspondence with myntra).
                    Also i have made a parallel follow up with xpressbess vide complaint no:[protected]Myntra's logistics partner), i have been getting false promises on phone till last to last week that the item would delivered within next two days and so on. From last week onwards they have even stopped attending my calls.
                    Hence request you to kindly register my compliant against myntra to either refund my amount back to me or deliver the item immediately

                    Regards

                    Bodduna ramesh babu
                    [protected]@gmail.com
                    Myntra.com customer support has been notified about the posted complaint.
                    Jun 01, 2020
                    Updated by rameshbodduna
                    No one has responded till now
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                      Hiya7890
                      Apr 23, 2020
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                      I had placed many orders worth rs. 20000.in myntra for which i had prepaid the prices of the items placed through my credit card. They haven't delivered my items. Now, i however, myntra has locked my account & i am unable to log in. The customer care folks are able to see my account details either. (Since account is already locked). They are also not registering my complaint since they cannot do so with a locked account. Please help get my money back.
                      +6 photos
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                        Debolina_Basu
                        Apr 20, 2020
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                        Address: AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru.

                        This complaint is regarding the order number:113094677308205230703.
                        The refund amount has not been reflected in my bank account yet(utbi).
                        I requested for the refund on 27th of january 2020. Still the amount has not reflected in my bank account.
                        Incident Id - IN[protected]
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                          Ayushi kanaujia
                          Apr 19, 2020
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                          I didn't get my refund back from the myntra and after i initiated my complaint to myntra i got to know that thy have already initiated my payment back on 21 of march which should be reflected by 31st of march.
                          They have provided me the bank reference number regarding my purchase that is [protected] stating that it is due to some bank issue.
                          So i would like you guys to look into this matter.
                          Thanks
                          Ayushi kanaujia
                          Myntra.com customer support has been notified about the posted complaint.
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                            Prasad543sai
                            Apr 17, 2020
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                            Refund reference number112947548000081848103 i placed an order on dec 26 on myntra of inr 1400, amount deducted from my andhra bank account but myntra claims that they did not receive even though my bank - andhra bank confirms that amount has been transferred to their account with reference no.:[protected] if ref no. Has been generated that means amount has been transferred to myntra. But they are not accepting that amount is transferred and continuously asking me to contact my bank.. What is going on.. How can myntra cheat like this. I have proofs that refund reference number transaction was failed it's not successfully 3months completed but myntra customer care not helping me
                            +1 photos
                            Myntra.com customer support has been notified about the posted complaint.
                            Apr 17, 2020
                            Updated by Prasad543sai
                            I have all proofs about this complaint
                            Apr 17, 2020
                            Updated by Prasad543sai
                            C that snapshots I have all proofs myntra did not give my money back 3months over

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                              anushka_117
                              Apr 16, 2020
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                              Sir
                              I placed an order with myntra and paid for it on 28 nov 2019 (Order no.[protected]-1622903) should have received the return refund of rs1507 r but till date 16th april 2020 myntra has not refunded me the above amount. Myntra has only provided me this reference number[protected] but i have confirmed from my bank that they have also not received any amount on behalf me. I have contacted myntra several times through mail and over the phone but there is no response from them.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Harshima Rai
                                Apr 16, 2020
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                                This order was placed on 23/03/20 and a nationwide lockdown was announced on 24/03 since then i have been trying to cancel this order and have contacted customer care multiple times but they say i cannot cancel the order and i can only return the order when i get it. Last customer contact person i spoke to informed me that the product has not even been dispatched so why can't i cancel the order. They are not able to deliver due to lock down which is fine but they should cancel my order and give me my money back. They can't force me to wait for the order.
                                Myntra.com customer support has been notified about the posted complaint.
                                Apr 21, 2020
                                Updated by Harshima Rai
                                It has been five days since I was last contacted. I was first asked to wait for three days then 48 hours and now again 48 hours. How long is it required to cancel an order
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                                  Ashwin X
                                  Apr 13, 2020
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                                  Address: Bengaluru

                                  We are a popular dessert parlour who has been targeted by one of your employees who could not tolerate being scorned.

                                  Employee name : kajal kuki patwari
                                  Position : merchandiser - retail
                                  Iq : 0

                                  This woman has been spamming our official page on instagram and zomato with lies and her mental diarrhea.

                                  As an employee of your organization you are expected to educate your employees that two can play this game and we could trash and boycott your brand / organization baselessly.

                                  We cannot tolerate deranged animals from your organization run amok online with your organization backing.

                                  We are pressing for her unconditional apology.

                                  Or we may be compelled to bring our legal eagles in to the picture.

                                  Date of incident : april 12, 13 2020
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Simran1995
                                    Apr 11, 2020
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                                    refund of myntra credits

                                    . Forcing a customer to purchase only from myntra after return or exchange. There must be a provision to transfer myntra credits to bank account on return of a product.

                                    I have around 2000 in my myntra credits and do not wish to purchase items anymore. I have asked myntra to refund the money bank onto my into but they are not doing so. I would want my amount to be credited to the bank account registered with myntra....
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                                    prasanth upnn
                                    Apr 7, 2020
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                                    Reference number: [protected]
                                    Account details: [protected]
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                                      Prisha makhija
                                      Apr 6, 2020
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                                      I ordered adidas running shoes from myntra on 18th feb. I issued request for return on the very same day. Next day my return was successfully done but from here the struggle began. It's been 2 months now that i am waiting for my refund. Everytime i call the customer care they tell me to wait for 24- 48 hours. But it's been 2 months and i've not recieved my refund of rupees 2149. They told me that my bank account details were wrong then i gave them another bank account details but everything came to be useless. I called them for whole 1 month regularly.
                                      +2 photos
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