Claimed

Myntra.com Complaints & Reviews

1
Last updated May 5, 2024
Complaints 9797
Resolved
805
Unresolved
8992
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ak747
Jan 28, 2023
Report
Copy

Return failed quality check not passed

I ordered a shirt from Myntra and I received it yesterday evening.The colour of the shirt was a bit dull as compared to the description. So I decided to return the shirt and initiated a return request today morning. The delivery guy came and took the product by evening. I have returned the product in the same condition with all the original tags as I received it. I did not even use the product. But still I got the message that your returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surbhi100
from Moradabad, Uttar Pradesh
Jan 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Refund put on hold by Myntra

Address:C-175 Aashiyana phase-1st Moradabad

I have ordered a dress from forever new, I received a wrong size I ordered XS small and received small size, Myntra delieverd me wrong size for the second time I already raised an issue for the same. Since I received the wrong size of the product, I immediately returned it and within an hour it was picked up. So, I don't understand why my refund has been put on hold when it was Myntra's mistake for sending me the wrong size of the order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupriya Mishra
Jan 27, 2023
Report
Copy

Received used product by Myntra

Website:Myntra

I have ordered a product from Myntra which was delivered In a used condition. I complained the same on Myntra but they declined the return saying that I am returning the used product so they re shipped me the product but then the brand tag was damaged. Then I again opted to return the product same as it was as delivered to me. Then they changed their statement to the brand tag is missing. I have enquired about the product from the delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansi1302
from Delhi, Delhi
Jan 26, 2023
Report
Copy

About my product being on hold.

Website:Myntra

I ordered a saree from myntra that was delivered to me on 25th of this month. I wasn't satisfied with the quality of the product so filed for return quickly within an hour or two of delivery the same day. Today on 26th the pickup guy came. Checked the product nicely. All available tags and packaging was intact. He took it after checking and now the product return is on hold. It's on hold for no reason. I returned it in a day with all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit.rr
Jan 26, 2023
Report
Copy

Pathetic service from Myntra

My myntra account was deactivated without any notice. Everytime I try to reach out to them, they give me the same answer that they will resolve it in 48 hours. It's been 2 months now. One customer service agent told be that they sent me an email about it. I never received any email.
Funny enough, it says that the account is deactivated due to security reasons... And they don't specify anything.
I had myntra credit on account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shobana Chakravarthy
Jan 25, 2023
Report
Copy

Not accepting return for old and dirty shoes

I have received a roadster white canvas from myntra on january 22, 2023 at 4:24 pm. I opened the product and the shoes were dirty and old, seemed like a used one. I immediately placed the return request at january 22, 2023 at 4:35 pm and on return reason i mentioned the product looked old and dirty as well in myntra website. The very next day, a delivery person from myntra came to collect the product and he told the product looks dirty, so...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrindhaanoop
Jan 24, 2023
Report
Copy

Can't cancel the ordered items.

Website:myntra.com

Ordering date:23/01/2023
I can't put cancel request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I placed a return request of nike casual shoes on myntra. My return got rejected stating that the product is used. They claimed that the product was delivered in an untampered box with proper quality check. But the box was slightly damaged from the top which clearly states that their claim is incorrect.
The product is unused, i have proper packing and box intact.
Adding few images of the product.
I have been contacting...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanshi Saini
Jan 23, 2023
Report
Copy

Delivered broken product

Website:www.Myntra.com

I have received broken earrings from Myntra and I raised the complaint about receiving the broken product on the spot. Even before receiving the delivery message I called them and informed about on of the broken earring. They are continuously denying my complaint by saying the product was fine when the delivered it and the have details but when I ask them about the details they said we cannot disclose it to customers. You have to continue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viji hepsiba
from Chennai, Tamil Nadu
Jan 23, 2023
Report
Copy

Product size is too small

Address:No 9/29 bajanai koil 2nd Street Villivakkam chennai 49

I have purchased slipper in myntra but the product was too small to me size issue so i have raised return and the person picked the product and went and now Myntra status is return rejected now how i will claim the return amount i want refund amount. Pls do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
p0307
Jan 22, 2023
Report
Copy

Paid amount not refunded

]Complaint ID No. IN[protected]

I have neither received the Order nor the Refund for Rs. 11902.00 towards placement of the Order. dated 01.10.2022

Bank Statement an Amount of Rs. 11902/- has been debited to my account vide Transaction No. UPI-MYNTRA Designs PRIVA-MYNTRA.[protected]@ICICI-ICIC0DC0099-[protected]-UPI TRANSACT, AGAINST THE ORDER PLACED.

The Amount of Rs. 11, 902/- towards this order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupam01200
from Durgapur, Maharashtra
Jan 22, 2023
Report
Copy

Not able to return a shoe purchased from myntra

I can't return a product in myntra . I ordered a pair of hrx shoes from myntra but after receiving the product I was not satisfied with the fitting of the shoe so I returned the product but when delivery boy came he noticed a black mark in the shoe which was came from the black tag of the shoe.so he told me to complain in myntra customer care, I told them the whole situation but they are not helping me to return the product. And the black...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MishtiChandrima
from New Delhi, Delhi
Jan 22, 2023
Report
Copy

Maroon coat by all about you

I received an coat ordered in a different colour. Myntra has refused my return pick up for the same.
It’s not my fault if I have received my coat in a different color. Kindly have the product picked up and refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratyusha121
from Kolkata, West Bengal
Jan 20, 2023
Report
Copy

Kook and keech grey t-shirt dress

Order ID # 1225927 [protected]
I order a kook and keech grey t shirt dress and it didn't fit due to size issues. I returned the same within 1 hour of order the delivery boy refused to take the order back excusing there is an oil mark which even I didnot notice. How is it my fault to get a goddamn damaged product. If this is the case should I recieve the product from today onwards after seen if the things inside are perfectly okay?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunidhi prasad
from Pune, Maharashtra
Jan 19, 2023
Report
Copy

Product returned put on hold

I had ordered trousers women blue colourblocked printed trousers from myntra.I tried the trousers out but due to fitting issues i decided to return it.I clearly remember not misplacing any tags or anything that came with the product.After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". I have returned the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mail2ranjan
from Avinashi, Tamil Nadu
Jan 19, 2023
Report
Copy

Delivered wrong product and refused to refund/return

I ordered - ADIDAS Women Grey Runesy Woven Design Running Shoes, Size: 8 (UK8) from myntra.com on 30th Dec 2022.
They delivered the wrong shoes and on complaining about the wrong product they took 15 days to process my complaint and finally refused to return/refund.
Order number[protected]-0330001
I have attached the photo of the shoes that I received in place of Adidas shows that I ordered....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guun
from Ludhiana, Punjab
Jan 18, 2023
Report
Copy

MAC NC 40 powder and MAC lipstick

I ordered 3 MAc products ... 2 were broken n 1 was a diefferent product recieved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kvna16
from Bengaluru, Karnataka
Jan 18, 2023
Report
Copy

Return not initiated

I had bought a big carpet from Myntra and since the colour delivered was not as described, I placed the Request for Return the very next day . The return was supposed to be picked by DELHIVERY agents and next day a guy came on a Two wheeler to pick up and was unable to transport it on a two wheeler and informed me that this return needs a four wheeler and he will come next day with a four wheeler and updated as customer not reachable. br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sheelanagar Visakhapatnam
Website:Myntra

My husband ordered 2 product on myntra and he placed old address by mistake.now in the app it is showing delivered bt even my old address didn't get any parcel.delivery boy went there and old address watchman refused to accept it as told by us...bt in app it is showing delivered.. neither delivery person called me nor got any message..

I called the customer care and they raised a complaint and asked me to wait for 72 hours....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhncity
Jan 16, 2023
Report
Copy

Not refund given me

Address:Dhanbad hirak road

I placed first order from myntra order number 122520762909747708701 wrong hoddy purple color cost Rs 1558 I placed pay on delivery order through UPI and it was delivered on 13/01/23 but product not correct Returned on 15/01/2023, whose return id It was [protected], I have been updated in myntra app for refund that my refund has been given, but till now my refund has not come in my account, when I talk to myntra customer, it says wait for 7...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy