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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 28

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A
Abhirami Sunilkumar
from Bengaluru, Karnataka
Apr 25, 2023
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I have ordered a dress from Myntra on April 22. Of brand Taavi - blue indigo dress.
Your order ID[protected]-3670703
I received order on April 24th due to size issue I requested return on the same day itself.
I clearly remember that I didn't misplaced any tags .even kept the bill receipt with it.still it's saying that the tag is missing.
And now the return request is cancelled as they are saying quality check failed.
How can it be possible if I returned on the same day itself.
Previously also I faced same issue on Myntra. And I didn't receive any refund.
For this order I need my refund.
Kindly do the needful.
Apr 29, 2023
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
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    K
    Kalpana.iiita
    from Ludhiana, Punjab
    Apr 25, 2023
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    Greetings
    Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received the message that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am a frequent buyer.
    I will stop shopping from myntra if I will not receive refund for the mentioned orders.
    Kindly do needful.
    Thank you
    Kalpana Singh
    [protected]
    Myntra.com customer support has been notified about the posted complaint.
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      K
      Kalpana.iiita
      from Ludhiana, Punjab
      Apr 25, 2023
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      Greetings
      Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am frequent buyer.
      I will stop shopping from myntra if I will not receive refund for the mentioned orders.
      Kindly do needful.
      Thank you
      Kalpana Singh
      [protected]
      Myntra.com customer support has been notified about the posted complaint.
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        S
        Sneh Sanjay
        Apr 25, 2023
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        Address: Gurgaon

        I have paid RS 36500, for Myntra onboarding to Myntra employee but he is not doing work and not refunding my amount and now he is not responding... +[protected] this is his mobile no.
        Myntra.com customer support has been notified about the posted complaint.
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          J
          Jyothsna97
          from Tirupati, Andhra Pradesh
          Apr 24, 2023
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          Why did my Myntra account get deactivated today? Is there any reason? I want my Myntra account back. Please reactivate my account I already contacted customer care and I complain about this and they told that they can't reactivate my account and they gave complaint number
          IN[protected] and you can expect the issue to be resolved by wed 26 th April 2023. Please resolve my issue as soon as possible
          +1 photos
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            A
            anuradha07
            Apr 24, 2023
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            I had bought Mochi heels from Myntra which clearly mentioned “easy return and exchange within 14 days”. The heels are small for me and I want to exchange it for a bigger size. However, now myntra is not accepting an exchange for the product by saying service not available at this pincode and neither is it allowing me to return it for the same reason. The only option they are giving me is of self shipment which is not feasible for me as I want to exchange the product.
            Myntra.com customer support has been notified about the posted complaint.
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              S
              sushil khilery
              from JODHPUR, Rajasthan
              Apr 24, 2023
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              Address: Rajasthan

              Please reactvate my myntra accaunt. my aacaunt nomber is [protected]
              Myntra.com customer support has been notified about the posted complaint.
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                F
                Faheemm
                Apr 24, 2023
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                I ordered a pair of formal loafers at the time of sale and after 3 days they cancelled my order and now i tried to purchase them again their increased by 6-7 times
                Myntra.com customer support has been notified about the posted complaint.
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                  M
                  [email protected]
                  Apr 23, 2023
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                  Address: Srinagar

                  I am appalled to learn that Myntra is not delivering to my PIN Code 190009, even cancelled my order. I also tried putting my home pincode which is 192231, and even one of my relative's pincode in Anantnag, but still facing the same issue. I called up myntra customer care and they clearly told me that they dont ship to these pincodes. I tried asking them if they stopped delivering here recently but they didnt want to admit any such thing and repeatedly said that they dont deliver to this pincode. I tried putting some other pincodes of west bengal, but none of them is working. While pincodes of my relatives who reside in delhi and bangalore are working just fine.
                  Why did myntra stop delivering here out of blue? Is it only here or the whole of Kashmir?
                  Myntra.com customer support has been notified about the posted complaint.
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                    P
                    [email protected]
                    from Bhopal, Madhya Pradesh
                    Apr 23, 2023
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                    Hi,
                    I have placed an order on 15th April 2023 where they were showing me expected delivery on 21st, I needed that product on 22nd so I placed the order, At first they asked me to wait for 24 hours and now still no update on delivery. It’s already 23rd.

                    There should be a better redressal process to brings this issue as it happened multiple times with me only on Myntra.
                    Myntra.com customer support has been notified about the posted complaint.
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                      A
                      Alexio
                      Apr 22, 2023
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                      I ordered a Kalini women burgundy kurta from Myntra but received a damaged product…I put it up for exchange but due to some reason exchange was cancelled and now there is no information about the exchange status now….I want to know when will it be exchanged or else I want refund
                      Myntra.com customer support has been notified about the posted complaint.
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                        O
                        Oshlin
                        from Jamshedpur, Jharkhand
                        Apr 21, 2023
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                        I am extremely disappointed with Myntra. I had an account by the phone number [protected]. It has been deactivated under the reason of misuse of account. I was delivered a wrong product and was trying to return it. It got picked up but my account was deactivated right after the pickup. Also, my refund hasn’t been issued. I have been sent a mail by Myntra Customer Care that no return or exchange will ne issued from this account because of return of wrong product.

                        I want my refund back immediately. This is so irresponsible of Myntra to blame a customer for their fault and refuse to refund my money.
                        Myntra.com customer support has been notified about the posted complaint.
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                          A
                          Abhishek mishra 2
                          from Dehradun, Uttarakhand
                          Apr 21, 2023
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                          Asics Gel game 9 tennis sports shoes

                          The product was different from the ordered product. Even exchanged product received was again different. Complained about the same but didn't get any response. Now I am having an undesirable product. I want return and refund against the same order.
                          Attaching pics of product with tags and original condition....
                          +2 photos
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                          M
                          Mojo11
                          from Guwahati, Assam
                          Apr 21, 2023
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                          I received a pair of shoes on 20th of April 2023 and found the box of the shoes in a half torn condition and the Shoes Had stain marks. So I requsted a return and it was picked up on 21st, the next day. In the evening, I received a mail from Myntra that my return request has been cancelled .the query is what are the legitimate steps they are going through and why this harassment for a customer?
                          Myntra.com customer support has been notified about the posted complaint.
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                            B
                            BAVANA P T
                            Apr 21, 2023
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                            Received product without tag

                            I'd ordered a product from Myntra and received without tag. And now they're denying to pick it up. I've raising complaints multiple times they say they will schedule a pick up. But then delivery agent rejects the pick up coz he's unable to pick it up without tag....
                            +2 photos
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                            A
                            Aftab_Ali_01
                            from Guwahati, Assam
                            Apr 21, 2023
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                            Website: www.myntra.com

                            So recently I purchased a white shirt of havard brand from myntra. On receiving the product, I didnt like the material and the size so I returned it. And the so I returned it to the person sent by myntra to pick the order on 23 may 2023.

                            But then they gave a notification that the product return is put on hold as the product didn't pass the quality check due to the tag is missing, which is not true.

                            I have seen the tag when I returned it to the product. There were two tags. If there were any more tags, then I don't know because when I have received the product there were only two tags which was there when I returned the product. That means they already gave me a defective product. And now they are not giving my money back.

                            This way they are duping innocent customers through such unethical schemes.

                            I wat my money back.
                            Myntra.com customer support has been notified about the posted complaint.
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                              A
                              AjishAs
                              Apr 21, 2023
                              Resolved
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                              Resolved

                              Address: Not Known

                              The delivery partners associated with Myntra.com is not collecting the product and unable to get the refund.

                              Customer Name: Jhansilal
                              Mobile Number: [protected]
                              Order Id: 123276506446385171403
                              Return Id: [protected]

                              Compliant Number IN[protected]

                              Concern is as follows.

                              Delivery agents not coming to take delivery and marking it as attempt failed. They call and tell they will come but nobody comes.
                              If the same thing happens over 3 times, they can close the issue.
                              Requesting Myntra to take action against such malpractice by delivery agents who are literally ruining the reputation of such brands.

                              Appreciate received a refund and a genuine pickup at the earliest.
                              Apr 21, 2023
                              Complaint marked as Resolved 
                              no steps have been taken by the company. The compliant has not been sorted
                              Myntra.com customer support has been notified about the posted complaint.
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                                S
                                sudhakar sak
                                from Chennai, Tamil Nadu
                                Apr 20, 2023
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                                Order Tracking Id[protected] . I placed order on myntra on 3rd April, 2023, order delivery date was 13th april, 2023, but the order has not been delivered yet and also no reason for delay was mentioned. When I contacted the customer care, first they told me to wait for 48 hrs then after 3 days again they are asking me to wait for another 48 hrs. Customer care agents weren't able to give a tentative date for delivery. It was a prepaid order, I requested for cancellation but they mentioned it can be cancelled only during the delivery of the product since the product has been shipped. Please kindly take necessary action
                                Myntra.com customer support has been notified about the posted complaint.
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                                  R
                                  raghu8951
                                  Apr 20, 2023
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                                  Website: MYNTRA

                                  I had ordered the CROCS and made pre-payment. But I received a duplicate product. I have raised this issue to to consumer care of Myntra who are not responding even after noting the issue. Hope this issue gets resolved and I get my money back
                                  +4 photos
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                                    P
                                    parvez_shaikh._
                                    from Ahmedabad, Gujarat
                                    Apr 20, 2023
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                                    I ordered a sweat shirt of the M size but L size sweatshirt was delivered to me, so I placed a return order immediately, initially it was showing that the pickup will be done within 1 week which is 15th April. But it didn't happen. Then again it was showing that it will happen by 19, after some days it was 22, than again 25, 27 and now it is showing that it will be picked up on 30th april. I also tried contacting an executive but they are maing delay too. Not a proper response received.

                                    I am mentioning the Invoice Number and Order number below
                                    Invoice No; I0324GA[protected]
                                    Order No;[protected]-9281401
                                    Myntra.com customer support has been notified about the posted complaint.
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