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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 337

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D
Divyaansh Darsh
from Mumbai, Maharashtra
Jul 28, 2022
This thread was updated on Jul 28, 2022
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myntra is not providing pick up service in case of my return item. they are asking for self ship.

Address:Thane, Maharashtra, 400615

Hi,
I had ordered online on myntra for romee maroon & blue solid ac room 150 gsm reversible double bed comforter. They had delivered on my address on 08.01.2019 and the same day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally...
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L
Lipi Gandhi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the order

I had ordered navy blue printed a-line kurta from myntra on 22 december 2018and the date of the delivery was almost 2 nd january 2019 but it hasn't arrived yet. I ordered that to gift someone and now the date is even gone. So just give me the confirmation so that i cancel the order because it's been a long time now. Also i had to wait for more than 5 minutes just to get on the line with customer support but still nothing.
My order...
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J
Jaswanth Anjuru
from Paravur, Kerala
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placed a return of a product since 10 days no one came to take the product

Address:Nellore, Andhra Pradesh, 524001
Website:Myntra.com

I am jaswanth. I placed an order of shirt worth 1472 rs/- and order number is[protected]-6380603.
I didnt get fit in the shirt i ordered so, i placed a return of that shirt.
Since 10days no one came to pick up the order. Now customer care is also not responding not even lifting the calls since 3 days, what kind of company is this?
Not even lifting calls, please take action against this problem....
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B
Barnika Sinha
from Raha, Assam
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refund not initiated for return item

Address:781036

My return item no. Is [protected]. Item has been picked up on 7th jan 2019 by myntra executive and it has been checked by the executive.
But till now nothing has been initiated regarding refund process. I have been mail twice regarding the issue. Pls kindly initiated the refund item as soon as possible.
I have requested to initiated in my myntra credit. Kindly consider on my issue....
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S
Suvidha Diwan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given till date

Address:Bangalore, Karnataka
Website:Myntra

I had ordered kids thermal sets with order no.[protected]-3672901 and[protected]-0852103 from myntra on 25/11/2018 of amount₹418.95 each and returned them on 10/12/2018 due to small size. I had received email with return no.[protected] and [protected] the same day saying refund processed to source i. E. Bank, but till date i have not received refund for both returns. I contacted myntra team via phone and they told me to send my bank...
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A
Abhishek Patiyal
from Noida, Uttar Pradesh
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product not received but the they claim it was delivered

Address:Ghaziabad, Uttar Pradesh, 201005
Website:MYNTRA

On 31st of january i placed an order on myntra of wings chrome wireless earphone. The order id is[protected]-5543303.
On 3 jan at 1:41 am, i received a message on my phone that it was delivered which i haven't received. The next morning i called the delivery boy (His number = [protected]) to ask about it and he said that he put my package as delivered by mistake and he will deliver it by the next day. The next day i called and...
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I ordered a product on myntra.com] order no:[protected]-8875303. On 04 jan 19, i got a message from myntra that the agent will deliver my product today and the the agent's phone number and name was also there. Next day on 05 jan 19 the updates received from myntra that the ordered is undelivered and the reason mentioned that the costumer refused. But in fact no one called on the registered mobile. I called him number of times but not...
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S
srikanth767
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product undelivered

I recived item from myntra in december 26th date but the item is large size after two days u request to myntra for the exchange item and the order is placed after 6 days i got a messege from myntra in this messege shown out for delivery item but i have not recived any call from ekart service after 2 p. M i got a mail in that mail the item is delivered, at the same time i opened my myntra account and went to my orders in that also shown item...
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A
Aakkanksha Desai
from Hyderabad, Telangana
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incorrect product delivered and exchange refused

Address:Mumbai City, Maharashtra, 400049

I had ordered a pair of earrings from myntra and received a totally different product delivered.

Immediately when I requested for exchange to get the right product, the myntra designated person who came to collect the earrings refused exchange claiming that the product code do not match.

But just to clarify that if a totally different product was delivered then how will the product code match the ordered product.br...
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Website:www.myntra.com

My order no. is ORDER NO:[protected]-1608103 Dated 25 Dec.2018
Courier: Myntra Logistics, Tracking No: ML[protected], Jack & Jones
T-shirt, Qty: 1, Expected to deliver on 2 January 2019 as per the website time line for delivery. but till the time i haven't received my order. Want to know When product is going to deliver or cancel it & refund...
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M
Manas0309
from Delhi, Delhi
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product not yet delivered and wrong promise date.

Address:New Delhi, Delhi, 110085

I ordered a product on[protected] order id :[protected]-5525203. Now on[protected], i got a message from myntra that the agent will deliver my product today and the the agent's phone number was also there, i called him he was not ready to answer me properly and hung up on me, then he didn't deliver me the product on that day. Now on[protected], i received the product but i ordered 07 size and they delivered me 10 size. Now on[protected],...
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D
Deepashree Rajashekar
from Shoranur, Kerala
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refund not initiated for returned items

Please note

I received 3 items on 17th or18th dec with order number order no:[protected]-0728703. (All 3 items in the same package)

I placed return request for all 3 and i received a text msg to return all 3 in the same pack.

As 19th i was out of station, i told my watchman security to handover return courier to the myntra return personnel (I also communicated to the myntra personnel over...
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A
Amarendra Jena
from Mumbai, Maharashtra
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order no.1097298-7138537-3595201 cancelled automatically

Address:500090

Dear sir, i had requsted for return, it was placed successfully. Surprisingly after two days it was showing return request cancelled. After contact with customer care the same was again placed.
With regard to my same order, the third product was jack and jone t shirt, it was cancelled by myntra from their end without informing me same. And saying please give order once again. I need the same with same rate and same size without giving...
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H
Harish Reddy boo
from Nalgonda, Telangana
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returned to origin without delivery attempts

My order status was showing as returned to origin since 20 days but i didn’t get call from delivery agent on the delivery date. When i called the response was the shipment was returned due to some issue which he didn’t cleared.

And above all the customer service was horrible i couldn’t even reach out to myntra on phone it’s always busy and there is no email id to reach out...
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Website:www.myntra.com

I have two issues.
1st - i had ordered a tommy hilfigher jacket and puma shoes on 22nd dec 2018 which was supposed to be delivered by 26th dec however i still didn't receive any notification.

2nd - i had ordered a being human sweatshirt on 27th dec and now i am receiving email that the ordered has been returned to origin however noone contacted me or came to deliver the product.
The order numbers are:
[protected]-2535303...
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Address:New Delhi, Delhi, 110014

I placed an order on 23 of december order no:[protected]-3443701 [roadster men black sneakers size: 9 | qty: 1] thy supposed to delver on 28th december but they delivered damaged product on 01/05/2019 i requested the return request on same day still there is no one turned up yet and the worst thing is such largest online business company has no customer care services no e-mail address on myntra website and the customer care number on...
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U
Utpa
from Mumbai, Maharashtra
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non refund of money and blocked my account

Order no.[protected]-9260001 containing a pair of shoes returned on[protected] is still not refunded to me. An amount of rs.6438.08 is lying with myntra and recently they even locked my account. Almost a month got no refund, got no support of myntra in getting my refund. They seeked my bank details 2-3 times and promised to refund but still no refund. I am attaching a picture of order returned mail received on[protected]. I want my refund...
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J
Janhavi 7200
from Hyderabad, Telangana
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refund for my cancelled product

Sir,
The product i ordered a roadster women’s blue grey shirt on 25 th december 2018 has got cancelled the money has deducted from my account it was supposed to be refunded in 7 to 10 days and i did not get refund for it yet. Please make sure i get my refund back to my account. The other number is[protected]-9395203. The help centre on the app doesn’t respond to my call i even did keep mails but didn’t get any back. Its...
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P
prabhu sangolli
from Bengaluru, Karnataka
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jim suit dress/ it's been a week my product is not yet delivered

Address:Bangalore, Karnataka, 560091

Hey i had ordered a jimsuit but iuts a week my product has not yet arrived plz i wanted my product by tommoro that is on 9 of jan 2019 kindly do the honour. As myntra promises to deliver the products within 4 to 5 working days and the payment is already done. Since my place doesn't have myntra faculty that is why ordered to bangalore so that i get my order soon but at any condition i need my parcel by 9 of jan 2019 it's very emergency...
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G
ghanisoft
from Hyderabad, Telangana
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1098289-0795908-8212001

Address:Rangareddy, Andhra Pradesh, 500018
Website:www.myntra.com

I ordered Guava Lofers with order id[protected]-8212001. The delivery didn't contacted me and cancelled the order on my behalf and it got cancelled and went to ware house again. When contacted customer care they told me to reorder and when I try to reorder it is asking me the delivery charge again. When I ordered previously I clubbed with other products and got free delivery.

I contacted customer care and they told me...
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