Myntra.com Complaints & Reviews

Highly frustrated with myntras customer service and unacceptable with your resolution process and tat you follow for your own fault. Best part is asking the customers to bear the brunt.

Placed an order[protected]-4084203 on 7th june and made an online payment of 2477.75 for 4 items. (Was a surprise birthday gift for my husband as he shops with myntra only..)

Received one item on 9th fri, and there was no...

I bought a shirt from myntra after trying i got to know that it was loose so i returned but when i called them for a refund they said the package i returned having other product, not the original one.

And they will ship it back. But after some day i got the package what they returned. But the product inside the package is not the same one which i shipped earlier.
They have replaced original item with other product.br...

Order no.:[protected]-1083303
Order placed:wednesday, may 31, 2017
Total amount:
Rs. 14, 999.00

Return no:[protected], return initiated on 2nd june.

I initiated the return and on 3rd june the pick up guy came to pick the return.
He denied by saying that this is not the right product there is some number mismatch. When i asked him show me whats the mismatch he said i wont tell you.br...

Name: anjali garg
Order no:[protected]-9745601
Total amount to be received: 2859
Return request: 31st may 2017
Order details: 2 dresses (Forever21 and vero moda respectively)
Kindly look into the matter, otherwise i will delete the app and stop ordering from your site. I will even post it on social media. That will give you negative publicity.

As soon as you deliver the order make sure...

There is a product of adidas in myntra in which estimated vat/cst comes to 1305 inr and the same product in the site of adidas having same discount shows the estimated vat/cst as 450 inr which means a gap of around 855 inr in a single product. I am attaching the screenshot for the sane as a proof and also immediate action should be taken against it...

Dear sir
I ordered a product in myntra through net banking i just return that products because of poor quality now 10 working days ago. Refund not credited in my bank account, amount rs (1212). Please make it fast its urgent. Other websites like amazon, flipkart are more comfortable to buy and return items, the last date says myntra customer support is 05/06/2017 but now no reply from there
Name : saheermuhmd
Mob : [protected]br...

I ordered an shirt of pepe jeans from your myntra app and gifted it to someone. But the quality of the shirt is so bad that most of its strings are stretched and it is rugged from lots of places. I'm feeling really bad because it was a present on someone's birthday and I'm a very frequent customer because I used to trust all the products you have to be orignial but now my trust in you is shattered.please help me out and refund the money back...

I ordered a top and then returned it due to sleeve issues. They picked up the next day and within 1wk it is shown on app that return is accepted and refund will be initiated within 24 days but no refund came in my account. Its been already 13days. Pls refund to my account. Its really disappointing! The screenshot is attached here and all the details are given in that photo. Thank you!...

Hello team,
More than 10 times i created the request to return my product. And got a msg through myntra but no one came to collect it. I want to know what types of service you guys provide your customers. If you don't want to take your product back so mentioned their that can not be returned or exchange. Why you make people fool. Always i got i msg: u cancelled ur request because u keep your product : but i never told u that i want...

I received a damaged product from myntra and the next day i made a request for return and they declined to receive it. Then i call them many times so finally they picked up the product and it's all most a month i didn't receive any refund and no information regarding the product. Now i am keep calling them every time a different user received my call and say will contact you in 24 hours and after those calll neither i receive any call or...

Hi Team,

Date of incident: 18th May 2017

Issue:
I had ordered multiple items from Myntra on 16th May 2017.
Myntra delivered the items in a single packet on 18th May 2017 but one item was missing in the packet. I has notified this multiple times to Myntra customer care but they give the same response again and again that all the items were delivered in the packet. They are not ready to show me the...

Hi Team,

I have made the 2 time payment for single order, one using icici internet banking at 30may2017 around 11:00 pm and another on to Myntra@yb at 31 may 2017 around 05:17am

it is deducted 2 times from my account, so second transaction amount should be returned but i did not get money back.

Please find my order detail:
Order No:[protected]-6097701
Placed on Tuesday, May...

Yesterday i got the delivery of the product i ordered (Order no.[protected]-9733001) they were completely in the bad condition and they totally appeared fake. I ordered nike shoes and the one pf the soul of the shoe was larger than other one and the quality appears so cheap, no finishing it appears like a replica of nike never expected such thing from myntra. I always thought myntra is the best online selling site but this time had an...

It is very disappointing not to receive my refund as it has already been two months after I returned the jacket I had purchased for Rs 1529. I have already submitted my account details, I would be great if you guys look into the matter and resolve it at the earliest .
It is highly disappointing that a big company like Myntra fails to look into the refund issues of the customers effectively.
However I hope this will be resolved...

Hi guys, I need your help.

It's about the online shopping retail Myntra.

Since the last few months I have been facing trouble with their delivery and decisions.

To give you a background, some time last month (30th april) I purchased a few things which were supposed to be delivered to me within a week.
However, that did not happen as the delivery got by another week, and till then I had no...

First of all i would like to talk about the product, Then i would take your attention towards the dealing given by the myntra customer care executive and rude and harsh behaviour of myntra deliverey boy (sumit) MOBno. [protected].

so the matter is that i have ordered a HRX shoes on 16may and the shoes has been delivered to me on 19may, On 20 of may i have logged for exchange for a size change, myntra deliverey boy came on 22nd...

The courier department is oathetic over here they bring down the order but the payment method is ridculous there swipe machine are not authentic and then they blame the customer there card is not working properly. The card with which everyday transaction is done. They do the same thing everytime. Courier department like this should be banned who make fool of the customers...

Order number:[protected]-0901203
I ordered 8 dress materials. They were to be sent in 2 shipments. I received the first shipment correctly. But in the second shipment, instead of 4 dress materials, i got only 2, and those 2 were not the ones i ordered. I have already called thrice and spoken to 3 different people. They have initiated refund for 2 dress materials, but nothing has been done for the other 2. I have already returned...

I didn't receive delivery of[protected]-9923303. I received a message that delivery was myntra was unable to deliver as cosignee was not present. But it's absolutely false claim by myntra site. I really didn't expect such carelessness by top sites like myntra. I was in home all day waiting for the order. But was really shocked by the SMS . I really expect quick action from myntra...

I have order 2 goods for which i have to exchange it due to size. But i cannot as at the particular pin code the exchange is not possible. You can return and get your goods at particular pin code but i cannot exchange it. How this is possible. Unnecessary harassment to the customer who are so regular, what should i do now. Returning means loosing on discount. Kindly solve my problem....