Myntra.com Complaints & Reviews

This is regarding the product "aks women burgundy anarkali kurta" pertaining to the order number[protected]-0880201.

We had ordered for a ladies dress. But instead we received a men's t-shirt.
We immediately called the delivery boy. He suggested to raise incident with myntra about incorrect. We gave the bar code of the product received. Attached with this complaint. They are not accepting.

We have not received the right product and neither getting right direction. This is not appropriate behavior with customer.

Hi!

Order id:[protected]-9669803
Total amount:rs. 38, 405.74

I have not received the refund for the following product which was returned in the month of january 2017.

The credit card used at the time of purchase no longer belongs to me as the credit card account has been closed and that card is no more with me. This fault is yours otherwise i have to forward the case to consumer court.
I would like myntra to refund the pending amount back to my saving account. Details are sent over e-mail.

Return id: 20086457
Product code: 1141870
Product amount: rs. 1, 683.47-

U. S. Polo assn.
Navy tailored linen casual shirt
Size: 46 / qty: 1
Code: 1141870
Rs. 1, 683.47-
Mrp: rs. 3, 199.00
Estimated tax: rs. 83.97

Its been more than one month now and still i could not get the product. Pick-up guy came today and did not deliver the product stating that he has not got any approval for the same. Can you please let me know exactly when would i receive it or in case you don't want me to exchange and just wasting my time. If this is the case then i would definitely return the product instead of exchange. I have been purchasing from myntra since last three years and did not expect such a poor service. I got approval on mail for exchange but still did not get this.

I had placed an order with myntra on 25th june 2017. It is supposed to get delivered on 6th july 2017. I am still waiting for my order to get delivered. I have been doing follow up with myntra customer care for last 20 days. They are not providing any solution to my problem. Everytime they keep on asking for some more time to investigate the issue.

Here is the incident number and order number -

Incident:[protected]
Order number[protected]-0900501

I returned a ucb tshirt with return no[protected]. Return accepted on 27 may 2017. With refund reference #:30001071527143175108025. Refund amount rs 1598.95 to be refund within 5days after i got the message of the details on 8 june 2017 is still not been refunded to me. Kindly pay attention to my complaint. Instead of my frequent callings and request to the respected company i got no response. Kindly look into the matter.

Delivery of one of my order on myntra had been super delayed. I had called myntra customer care thrice for this, who ensured me that it will reach me. Then I got a message saying that the order could not be delivered as there was no one to receive it which was false as I had been home the whole day and no one came or called in this regard. I called the delivery person Ashish Patil (Vikhroli - logistics), he told me he will be delivering the order by the end of that day and cancelled it. i called up myntra in this regard, and I was told that they cannot deliver my order as it was cancelled. I asked them to send it again but they flatly declined. Highly disappointed with this unprofessional experience, And since this was a gift for my sister, who had been waiting for it, it was even more disappointing. The experience of myntra has gone down considerable especially the service aspect and long delays. I would rate Myntra one star in this regard.

Have placed exchange order on 9th july 2017 for spyker jacket yellow.
i have only started follow up when the product was not received in the given time period ny myntra.
myntra never called up me for update of the product, i did always.
whenever i call to myntra care no [protected], thay just have to say, "please wait for 2 more days sir, we are working on it"
now i am fed up of myntra by calling and taking update for my product.
seems like myntra ne mere paise kha liye, koi kuch nahi bata raha hai!!

please help me to get my product or compensation for which i have faced.

i have watsed lots of money and time for myntra, but these ... dont even care...
kindly help me help me help me
Ashok Gupta
ashoks.[protected]@gmail.com
[protected]

I had ordered a redtape men black textured leather formal shoes. Order no.:[protected]-8870601
Order placed: monday, july 17, 2017
It was delivered on 25th july by ekart.
The product i received was different, instead of shoes i had received a faballey women navy off shoulders dress. I had heard of such issues but never experienced something like this. Feeling so disappointed.

Condition of my lee cooper shoes after wearing twice, and now myntra is refusing to refund my money back.
Is there any way to lodge a complaint against them?
Order no.:[protected]-8659301

I never thought that a website like myntra can do this. I had purchased clothes before also, but might be they have started selling duplicate materials now.
Moroever, it was on pre gst sale, so they were selling duplicate things. I guess

I self shipped men color plus shirt to below address 45days ago, this is the sixth time i register complaint against this issue no reply from myntra executives. now myntra executives says no courier reached at myntra warehouse. Courier partner: india post (Ordinary post) unfortunately refund not happen please check the product in your ware house and refund immediately, its urgent. Other shopping sites like amazon are very fast refund policies, please take necessary actions against myntra.
Addres: myntra warehouse (Mumbai), ksquare industrial park, warehouse-44, before padgha tollnaka, nashik mumbai high way, near pushkar mela hotel rahul narkhede padgha bhiwandhi, mumbai-421101, maharashtra india
Order no :[protected]-6491201
Return no :[protected]
Name: saheer muhamed
Mobile no : [protected]

I bought a fossil watch on the 23rd of october, 2016. The watch stopped working in less than 6 months of purchase. After a series of automated responses from myntra and fossil care, submitted the watch for repair. It was returned to me after 30days. After 1.5 months, it has stopped working again. I am put through the same painful experience. I do not know how to put an end to such a terrible customer experience.

Sir
I had purchased two items from myntra dt 15.02.17 and 10.02.17, 2items returned by me (Returned 🆔[protected] and[protected] for which i should have receive the return refund of rs 1592.41 and rs 679.15 respectively but till date 24.07.17 myntra has not refunded me the above amount. I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
Hence requesting you please look into the matter and help me out.

We have order one red tape shirt & one red tape t shirt on 24 june 2017 when i tracking this shipment shipment is on palghar ecom courier. Ecom courier executive told me we can ship this shipment on sunday 23 july 2017 but delivery not yet on 23 july 2017 when i call myntra customer care he told me this shipment is cancelled due to logistic issue. How it is possible why myntra cancelled this shipment without any intimation. One month is too much time for delivery i think myntra & ecom courier is chit me. Why i can wait for one month,

Hello
I hv to return an item from myntra... They hv send me the faded product instead of getting help from myntra they simply blocked my account.. Without any reason... I hv to return an item worth rupees 4529... They hv send me some old stock... When i ask to return it they simply says ur account is suspended and we don't accept any return or exchange,... It's has 30 days exchange policy.. But they simply declined to help
I'd - [protected]@gmail.com

I purchased a shoe under 3 months warranty from myntra with order number[protected]-7843803, it got broken after a month of shoes, i lodged a complaint to myntra regarding it by both calling and mailing them but they are not responding on it.
Please help
Pfa pics of damaged shoes
It has broken sole, stiching getting broken and condition of shoe is worsening after just a month o[censored]se.

I ordered one jacket which was cost of 2358 rupees on[protected] the (Order no:[protected]-6583401) and the offer price was 1555.68 rupees with tax. So, i placed an order yesterday and i got a message that your order was confirmed and it will be reached by 29th july. Then today i have seen in the myntra to track that, it is showing that the product did not meet our quality standard and we have only one piece to send, so. That is why we have been cancelled from our side. Without any intimation how they people cancel the order and more over the product still showing in the site with original price. I have drafted a mail regarding this to myntra they are telling me to place fresh order to that product.

This is pertaining to esprit shirt that i ordered from myntra and i received a sun standard shirt without anymore tags. So i requested for pick up with additional remarks "original tags missing". The myntra team harrassed me for last so many days and then finally they declined the return with no fault of mine. Shirt was picked up from my side for quality checks and after going through my case they rejected my claim.

Order id -
[protected]-3583903

I ordered 4 items on 16th july 17 and paid for the order online.
On 19th july 17 order was out for delivery, i tried calling the number provided but it was switched off all the time. At 9:00 pm in the night i received message that my order is delivered. On talking to myntra they are saying they have signature of receipient and on looking at the signature it is just a line no signature was there. And now when i am talking to them they are not providing any support. Please help.

Received a shirt without the pricetag... When i was about to return the same... They were not accepting the product.. Bcoz there was no price tag...! Where as it was sticked on the box in which the shirt came... I called to the customer executive and verified about the product details also... Still they have not arranged return request... If the company is not able to send a product with a price tag properly then why they are asking the same during g the return... I am not responsible for that... At cost they have to accept the return and refund my amount...!

I would like to bring you in notice that my refund has not been credited to my account till now.
Request for roadster men blue slim fit mid-rise mildly distressed jeans (Return no. :[protected] has been processed. Refund of rs. 535.17 has been initiated to your bank a/c and is expected to reflect within 1-3 days.
Phone numbers given on internet are of no use.. Not a single phone no. Is being connected.
The shipment dealer also refused to help me for that
M attaching the necessary deatils abot the messges and dates.