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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026
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J
jibin32fdb
from Delhi, Delhi
Oct 11, 2017
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Please refund the money for order code 1890381 svanik men's kurta
It was ordered 4 days ago
I cancelled it because of wrong size.
So please transfer my money back to my bank account
If any customer cancels their order it is the company's or site's responsibility to refund the money if it was prepaid by the customer.
Please be responsible in this case
Hopefully
Jibin ignatious
Myntra.com customer support has been notified about the posted complaint.
i will pay mony but not recive my product
I had ordered a product. It reached the wrong destination so I asked for a cancellation (over a call)

Now it has been 10 days, I did not receive the refund

Order number is[protected]-9333601

Please process my request ASAP.
I had canceled one of my orders on myntra which I had paid via debit card. Even though I received an email stating that the refund will be initiated soon its been more than 2 weeks & I still haven't received it.

Order number was[protected]-3254401

Please process my request asap.
I ordered my product on 25 Aug and then cancelled it on 26 aug. Please refund my money as i have still not received it.
Order no:[protected]-3615603
I haven't received my refund yet after cancelling the order for which i paid online. Please can you initiate the refund as soon as possible
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    Deepika Vartak
    from Pune, Maharashtra
    Oct 11, 2017
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    Address: Pune, Maharashtra, 411029
    Website: MYNTRA

    Got a message from myntra saying that the delivery will be done today on 11th, when i called the delivery number it is switched off and when i check status on app, it says that the product is shipped back to origin. The delivery people are rude and messed up the diwali gift completely. What the hell are you running in the name of a company. How can such rude behaviour be tolerated. Have u heard of something called as quality standards.
    Myntra.com customer support has been notified about the posted complaint.
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      guptap22
      from Bengaluru, Karnataka
      Oct 11, 2017
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      Address: 560045
      Website: www.myntra.com

      I have placed a order for jeans of 32 size on 15th september 2017 but as the size did not fit me i requested exchange of product with the 34 size.
      Instead of 34 i got the product of 26 size i called to myntra number of times but no any agent were able to solve the problem and no one took this issue seriously.
      After that again i requested for the exchange (I want 34 size jeans) of the product but this time also you guys delievered the wrong product, again i got the jeans of 26 size. Everytime you guys are delievering the wrong product

      "i mean kind of service you guys are providing to their customers is just #.
      Now its almost a month and i did not get the right product till now"

      You guys ruined the birthday surprise and no one is responding from your side to solve the issue side
      Myntra.com customer support has been notified about the posted complaint.
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        S
        shreyadutta
        from Bihpuriagaon, Assam
        Oct 11, 2017
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        Sir, i had recieved a call from myntra by a guy named aakash with mobile no. [protected] in my mobile no [protected] at 15:36 pm today on 10th october 2017 saying that i have won a lucky draw which includes 10grams gold/5 gram gold/laptop etc etc. So he asked me to buy somethings from myntra worth rs. 4000 or above before 6pm so that i can win the lucky draw. The message i am replying to is the relevant details of the order no[protected]-8095303. Later on another guy from myntra calls me with mobile no [protected] named ashutosh sinha at 18:50 pm who deals with subjects of gift and all. He ask me to share the bank details including the otp. Now i my account is showing rs 60000 debited. Tell me who what is happening because i am being harrased since 6pm. And i have no clue where my money has gone. There was another no who called for bank details [protected] please resolve this as soon as possible
        Myntra.com customer support has been notified about the posted complaint.
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          Nivetha Viswanathan
          from Chennai, Tamil Nadu
          Oct 11, 2017
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          Address: Bangalore, Karnataka

          Hi,
          I ordered a black top on 21st sept 2017. I received the product on 27th sept 2017. It din't fit me so i placed return order on the same day and its been collected by the agent the next day. I received message stating that the return is confirmed and i will get the refund in 3 working days but its been more than 9 working days i haven't heard from them yet. I hope they process the refund soon. Kindly do the needful.
          Myntra.com customer support has been notified about the posted complaint.
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            S
            Swati Manglik
            from Pune, Maharashtra
            Oct 11, 2017
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            Address: 411047
            Website: myntra.com

            Hi,

            I have ordered a "lotto women grey melange finley running shoes" from myntra on 24th july, 2017; order no.:[protected]-3973503

            I have received this product on 27th july. Only in 2 months the product is heavily damaged. I contacted myntra customer care but they said this is a wear tear issue and not quality issue. But how come a product of 2070/- can wear in 2 months with quality issue. A local product has more life than this.
            Myntra.com customer support has been notified about the posted complaint.
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              Saurabh Samadhiya
              from Bhopal, Madhya Pradesh
              Oct 10, 2017
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              Address: Indore, Madhya Pradesh, 452001
              Website: Myntra.com

              I got delivered these shoes order no.[protected]-4006901 from myntra on 31/08/17. I tried these shoes on 5/09/17 for the first time and the result was shocking they started cracking from their very first use. I have never thought that shoes like this would turn up like this.
              I tried calling customer care many times but number provided on website does not connect it always says this no. Is wrong. I tried returning the shoes from their website by putting return request but their's delivery guys said your item is not approved for returning so it cant be taken back. I strongly feel that the shoes are fake us polo.
              Shoes are having 3 month warranty for any manufacturing defect but i thinks its quality is really bad.
              I want full refund of my money.
              Myntra.com customer support has been notified about the posted complaint.
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                Garima1501
                from Jaipur, Rajasthan
                Oct 10, 2017
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                Address: Jaipur, Rajasthan

                Ordered a biba magenta embroidered printed kurta with palazzo trousers & dupatta size: xl / qty: 1 code: 1506177. The product details mention a dupatta but the delivered product didn, t contain one. The customer care executive said that the dupatta can't be delivered and urged me to return the product. I have gifted the product to a relative and thus can't return it. Kindly take appropriate action and deliver me the complete product or i will be forced to take a legal action against your site.
                Myntra.com customer support has been notified about the posted complaint.
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                  A
                  Apurva Raizada
                  from Hyderabad, Telangana
                  Oct 10, 2017
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                  I ordered one mark and taylor shirt worth rs 527 on[protected] amount deducted from my account but order not placed. I have sent many mails, uploaded my bank statement 3 times, called them many times but still not get any response from them and the issue is not yet resolved. Whenever i'm calling they are committing to resolve in sometime but still the situation is same this is worst shopping experience with myntra i contacted to bank as well but no issue on their end. I called in myntra many times i just the issue and call disconnected. And didn't receive any call from their end.
                  Myntra.com customer support has been notified about the posted complaint.
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                    R
                    Rajesh Maithani
                    from Roorkee, Uttarakhand
                    Oct 9, 2017
                    Resolved
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                    Address: Dehradun, Uttarakhand, 248197
                    Website: www.myntra.com

                    Myntra.com — product received with defect

                    1 review
                    Ra rajesh maithani on oct 9, 2017 mark as resolved

                    I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
                    Following is the details of the same order :-
                    Exchange order number:[protected]-3234001
                    Name :rajesh maithani
                    Contact no:-[protected]
                    Oct 9, 2017
                    Complaint marked as Resolved 
                    APPROVAL FOR EXCHANGE HAS BEEN ACCEPTED
                    Myntra.com customer support has been notified about the posted complaint.
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                      Rajesh Maithani
                      from Roorkee, Uttarakhand
                      Oct 9, 2017
                      Resolved
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                      Resolved

                      Address: 248197
                      Website: www.myntra.com

                      I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
                      Following is the details of the same order :-
                      Exchange order number:[protected]-3234001
                      Name :rajesh maithani
                      Contact no:-[protected]
                      Oct 9, 2017
                      Complaint marked as Resolved 
                      APPROVAL FOR EXCAGE HAS BEEN ACCEPTED
                      Myntra.com customer support has been notified about the posted complaint.
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                        A
                        AmanMantri
                        from Mumbai, Maharashtra
                        Oct 9, 2017
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                        Address: Mumbai City, Maharashtra, 400069
                        Website: Myntra

                        I had placed an order worth rs. 4, 322.33/- on september 20, 2017, on myntra. As part of its promotion there was an instant discount of 10% on payment via sbi debit card. I made a payment via my sbi debit card but instead of discount they deducted the whole amount from my bank account. Despite repeated calls myntra has not returned my money, instead asked for an extension about 3 times, the last call they made was around 29th september and said they are trying from their end and will not commit the timelines to resolve it. This is highly disappointing as i have not heard from them since then. I had requested the person who made the call that is an issue between myntra and sbi why does the customer has to suffer. Please refund my amount and resolve ur issue internally with sbi. The person said the issue is with sbi on this i told him that the promotion was displayed on myntra and myntra should take the sole responsibility of that offer to me and not shift responsibilities to anyone, as i had availed the offer by seeing it on myntra, to this he said we will try our best.
                        I request u to look into this matter immediately as this has taken a long time despite numerous efforts from my side.
                        Myntra.com customer support has been notified about the posted complaint.
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                          nav nidhi Arya
                          from Renukut, Uttar Pradesh
                          Oct 9, 2017
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                          Address: 226028

                          Got a damaged product from myntra. And they are saying they have shipped the product from their end in a excellent condition so they can not return my product. It's their fault and they want us to pay for theirs damaged product i don't know what kind of justice is this. I really feel sorry shopping with myntra as this is my first worst experience with the shopping site.
                          Myntra.com customer support has been notified about the posted complaint.
                          My Order has been cancelled by your source and I didn't received my refund of my payment.Your customer care service is not available.Even you were not replying to our emails.and this is not the first time for me in getting problem with refund with MYNTRA.Such a waste and selfish maintenance and earning money with cancelling the products.
                          I had ordered libas women black solid pathani kurta order no. 105776006190683515201 it was about to deliver on 30 september and i got the message from bt ecomex for shipment order[protected] on that day but have not recieved yet.but still the status is showing delivered where is my order gone?????
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                            S
                            swathyk
                            from Edakkulam, Kerala
                            Oct 8, 2017
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                            First i order jaipur kurthi (Order no.:[protected]-8588101). It didn't received on the date said. Then a message came as sorry for the inconvenience and it will be delivered in another date. It didn't came and when i checked my mails now, i got a mail on september 20, saying that it got canceled. I ordered that item on september 7. They didn't even called me once in the number which i provided.
                            Next i order buckle up (Ladies belt) of order no.:[protected]-8705203 and i ordered it on september 21, because i didn't check my mails for some days, else i wouldn't have ordered. Same is the response i got, it also got canceled. Can i get a response this time or i should call and complaint again.. Thank you.
                            Myntra.com customer support has been notified about the posted complaint.
                            Need an approval to return the Nike Cortez men sneakers since the quality seems to be not worth paying 6k and the product received was used previously.i want a refund for the same.this is for the first time I shopped through myntra but was unsatisfied due to this reason
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                              Chiku Avestitsa Svîrcolac
                              from Delhi, Delhi
                              Oct 8, 2017
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                              Address: 110092

                              I have an item for exchange. It is taking 20 days to process it. Now i have moved to another location, but i am not able to change the delivery address as well. I have called the myntra customer care 4 times, but no help. They keep fooling customers. Firstly, they had promised product will be delivered within 5 days but it was not. Next after i shifted, i had called them again when i had been told that request will be cancelled within 2 days so that i can raise a new request with my new address but till now the status is showing shipped since last 1 week. Product had reached my old location and got returned but they are not changing the status. Inspite of calling the customer care again and again to update the status, they kept telling lies and did nothing. Now i am running short of time as product won't be exchanged after 30 days. Worst service ever. Shall never buy anything again from myntra.
                              Myntra.com customer support has been notified about the posted complaint.
                              Oct 08, 2017
                              Updated by Chiku Avestitsa Svîrcolac
                              Order number[protected]-7016401
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                                S
                                ssoha91
                                Oct 8, 2017
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                                Address: 700014

                                I got a product on 20th sept and raised a return request on 23rd sept. From 4th oct to 7th oct everyday i got pick up message but the product was not picked up and today on 8th oct i checked that the status is "declined for pick up" in the app. So i called customer care and according to them due some "30 days return policy" the status is declined while i have raised the return request within 3days and after 10days i got pick up message and the pick up is delayed by 4 days (These 14days is not my concern), so it's only 18days from the day when the product was delivered.
                                Myntra.com customer support has been notified about the posted complaint.
                                2 products were ordered on 28th September. One product was delivered on 4th October. Other one hasn't delivered yet. But the website is showing both the products have been delivered. Order ID is[protected]-3051603. Undelivered product is a HRX active t-shirt.
                                I received Intex fitrist today when I opened the box it did not contain any warranty card and user manual ..when I tried to switch it on it did not start even after charging full.kindly look into the matter and at least get it repaired i[censored] people are not returning it.
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                                  Himakshi8
                                  from Mumbai, Maharashtra
                                  Oct 8, 2017
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                                  Address: 781003
                                  Website: Myntra.com

                                  Order no.:[protected]-6768603
                                  Order placed:tuesday, september 26, 2017.
                                  Myntra should keep more professional and sensible delivery guys on work.
                                  I was supposed to receive my parcel on 7th as the guy said that to me, when i couldn't receive it on 6th, to which he filed the order delivery for 10th which is not a convenient day for me to receive the parcel.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Oct 08, 2017
                                  Updated by Himakshi8
                                  Order No.:[protected]-6768603
                                  I want tge delivery today itself, asap.

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                                    Anmol Dogra
                                    from Jammu, Jammu and Kashmir
                                    Oct 7, 2017
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                                    Delivery boy in Jammu is doing what they want According to them.
                                    My complaint is against Sahil wadahera contact no. [protected], he has my parcel since 2-3 days but every time i call him he said I'm very busy, collect your parcel from place where I want.
                                    Either you are not paying salary to them.
                                    It's very inconvenient to us every time they want according to them
                                    Please fix these peoples or may you have less customers in future from Jammu
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Just received my delivery with order no.
                                    [protected]-5977001 &
                                    shipment no. [protected] and [protected]...The delivery boy of yours named ARYAN JADHAV PR was utterly nonsense, impolite and rude.When the payment was made to him, he says that he wont deliver from next time if you take so much time in paying me, when there wasnt any delay in first place, just the normal time one takes to go back get cash out from ones locker.Arguing at the top of his voice in front of the door, such bloody nonsense behaviour aint acceptable.We pay you Myntra, you work for us customers.We are not here to dance to the whims and fancies of a goon-like delivery boy.Had my mother not intervened, your delivery boy would have had it from me.And at this in end, this ### blatantly says, "Jao jake complaint dalo Myntra walon ko, dekh lunga"...And to add icing and cherry to the cake, your products were extremely dissatisfactory, wrong sized baggy which nowhere resembles the pics and tips while choosing, ...ultra thin jacket of HRX...call it sweat shirt rather than jacket...did not expect this.You Myntra people just pissed me off today.I have an additional order for my sister pending, which I am surely going to cancel now.And return you these.Under the guise of End of Season sale you people are probably irritating people with your annoying Delivery boys first and then with your low quality products.
                                    --Dr. Ashwini Kumar Tripathi
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                                      BSG Siva
                                      from Chennai, Tamil Nadu
                                      Oct 5, 2017
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                                      Address: Chennai, Tamil Nadu, 603103
                                      Website: myntra.com

                                      I placed order for rebock tshirt through myntra and also paid the full dues through net banking. I have mentioned my office address as delivery address. My office is situated in prime location in sipcot it park chennai.

                                      Delivery guy could not locate the office. I also mentioned land mark for my office but the delivery boy did not bother to find my office and mentioned as customer not reachable. I will be busy in meetings everyday and i cannot wait for delivery boy or my order hence i told the delivery boy to leave the parcel in the reception or security. No response from delivery guy.

                                      I got totally frustrated and disappointed with your service. I did not receive my product or refund money. Amazon is far ahead in customer service than you and i prefer to place order through amazon. Learn from amazon how to serve customers.
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        devshree94
                                        from Mumbai, Maharashtra
                                        Oct 5, 2017
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                                        Website: Myntra.com

                                        I ordered a treggings (Apparel) of mango brand during myntra sale. The quality of the product is very poor and it turned disaster after a single wash. The stitches were opened after the wash. The price of the product is as per the brand value but quality turned out extremely poor. Mango is a reputable brand so i doubt that the product delivered to me is first copy and not an original one. I can't return or exchange the apparel also as i have removed the tags and washed it. Please help...
                                        Myntra.com customer support has been notified about the posted complaint.
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