Myntra.com Complaints & Reviews

Respected sir/mam,

I ordered invictus men black leather sandals (Order no.[protected]-4310801) but i returned them because i don't like them (Return id no.[protected]. Item had been picked up by myntra executive i. E rajesh bhadana (Mob no. [protected]) on 26/09/17 after proper check up of the item but in the evening i got the message that "item has been put on hold as it did not pass quality check process". This is very ingenuity because i returned the same product which i received and the same was checked by myntra executive during pick up. So, please its a request refund the amount of the product asap otherwise i will raise the issue everywhere of the ingenuity that is doing by such a big name. I am a regular customer of myntra and never expected this type of incident from myntra.

Regards
Anuj raj garg
#[protected]
Order no.[protected]-4310801
Return id no.[protected]

Sir/ma'am
I have returned my order on 12 august. Even after such a long period of time i have not got my refund back. I have send so many emails, i contacted my bank also but no amount is credited. I tried customer care service but i am not getting any solution. It's highly disappointing that a reputed company like myntra is taking such a long time in making refund
I expect my refund as soon as possible.
Please revert and take action

I was received an message from myntra that my order no.[protected]-5600101 will be delievered to me on 25/09/2017. The courier boy (Mobile no.[protected]) told me that he will delievered the same at around 5 p. M.in evening on 25/09/2017. He said that i will call when i was at your address. I said ok. That guy didnt even came to my office and when i called him at 6 p. M. He was saying that i was there at your office at 5p. M. (Where he has to delievered my product) and he was saying to me that you didnt even come down. I said but you didn't even called me than how should i came to know that you are at my office and also i didn't mention in address that i will collect my order outside the office. Than i told him that its ok get my order tomorrow. Now at around 4p. M. On 26/09/2017 i called him and in one side he was saying that there is no other order in your area so he will not come today and on another side he was saying that as i was not able to accept the order on 25/09/2017 so the product got back to myntra office and it is only possible to delievered it on 27/09/2017. Now dear sir please you tell me is that a way to response. Means the courirer man thinks that the customers are stupid and they are very smart. Please look into this matter and help me with that issue.

1) The option of changing the address after the payment I done does not work. Every address even in NCR is shown as not serviceable.
2) The customer care phone number doesn't not redirect you to any service executive. It is only recorded messages on how to use the site and app.
3) The reply to your Complaints through email are useless. They don't give you the solution. Instead they state your problem again.
4) The products...

Placed an order for adidas, recieved in a pathetic package in non adidas box, chinese made
From top both shoes looks like right leg shoe
Raised complaint on the same got reply after 7 days that they have done pre quality check and cannot be exchanged or returned
I have even mentioned that they can send someone to have a look

The cc executive even mentioned that most of their product comes from china

Great, i had placed and recieved over 15 products and all within returnable time and i'm returning all of them including the gifts i had sent to family members

This is heights of arrogance

I have ordered for a jeans of size 32 and they sent me one of 30. (May be because that size 32 is not available in warehouse). And in turn, they say that they have sent the right product only to me while i call on customer service. They might have had technical glitches in their systems and they don't accept it. They're providing wrong information to customers and trying to fool us.

I placed an order for corelle bowls and after receiving the package, found out that 6 bowls were broken. I told the delivery person that I don't want to accept the items, but he asked me to file for return/exchange request as the courier service is not responsible for checking whether the packages are broken or not.

I did file for exchange requests and mentioned the reason for it. Now the courier service wants an email from Myntra asking them to take back the broken corelle bowls since the new corelle items have already arrived to be exchanged. Upon contacting Myntra for the said mail, the company has declined the exchange request stating that the items were properly packed upon leaving the warehouse.

So, somewhere between the warehouse and the courier location, the items got damaged and I have to pay for that ?

As a regular customer, I am deeply disappointed in the response that I received from Myntra. I had to pay around rs.5000 for items that was delivered to me in broken condition and refused to be accepted by Myntra.

I ordered this product https://www.myntra.com/dresses/aks/aks-women-mustard-yellow-printed-maxi-dress/1...⇄ worth rs 1019 at 40% discount now what i find that this same product is also available at rs 679 at 60% https://www.myntra.com/dresses/aks/aks-women-mustard-yellow-printed-maxi-dress/2...⇄ this is cheating i want refund of price difference.

I was very excited when the delivery person give me my product but when i opened it i was shoked that the product which the model was wearing was way different from what i got iam very dissatisfied and i want u to take some action because i am feeling cheated
But when i complaint they r saying to return the product but the point is they r cheating customers badly the shirts that model wears is to attractive and the actual product is very full and dead

People at myntra say that they had processed my three refunds on 10/7/17 and one on 27/7/17. They have provided me the transaction reference numbers but my bank is not able to trace the refunds through them. I have made multiple calls to myntra as well as to my bank helpline number but the amount worth more than rupes 4000 has not been received yet. Today it is 18/9/17 and it has been more than 2 months and i need my money back. I used to think highly of myntra before this incident and my trust in myntra has shattered after this event.

Hello
I have registered a request of return of shoes because those are already used.
I didn't order used shoes. I want to return that.
Their agent already made 3 days delay in picking the shoes and now myntra's new agent refused to take that by saying the product is used one... I can't receive that..
He put my return on hold... And gave customer care number for further enquiry
... When i called on those numbers they do not exist.

What should i do now?

Hi all,

I have ordered 3 kurtis frm myntra and after a long delay approx after 10 days (Crossing the timeline limit) i got the package with incorrect product. And now when i am chasing them to pick up the order they are not really helpful. They are not initiating any email to the courier partners for the pick up inspite of chasing them badly. I am really frustated and want to take some legal action against myntra for mentally harassing the customer with their mistake.

I ordered 6 products from myntra on 11th september by online payment.
There was 2 roadster t-shirts, one harvard men blue fit mid rise jeans, one women blue anarkali, one black anarkali and one orange top. On 15th sep i got a called that my pin code is wrong so we will deliver later. Then in evening i got a call ur delivery has come. As i have given my office address so it close around 6.30p. M. And delivery came around 7.30p. M. After that i didnot get any msg that when i will get my products? Yesterday i got a mail that one of women blue anarkali product has been cancelled. Now you tell me what should i do? This is my first time that i am ordering from you. So bad service.

Refer to my order no[protected]-4888101, i got my packaged today at 3:10 pm but the delivery guy neither attended the correct place of delivery nor he was competent to get the online payment through the debit card.

He called me asked me to come to a nearby place and at the time of payment (Since order was on cod) he was not able to get the payment done through the debit card as he was not able to use the mswipe, he tried at least 7 times but nothing happened

Recently i had placed an order for estee lauder lipstick.
Order no. [protected]
Shipment no. [protected] (1)
The lipstick that i received was broken into two pieces. The package was not packed properly as i have been buying cosmetic products online since quite long but these kinds of products are packed into bubble wrap. This kind of service is not expected from a brand like myntra.

Delivered the kurta on 7th sept 2017 but i need a bigger size so i went through the procedure but its asking for change of address now i am confused as to which other address should i give. This is the first time i've placed order on myntra n it is not accepting my exchange request. I also called the delivery boy 7 he suggested to send acomplsin. Product detail - size m/qty 1
Code; 1870271
I want size l in the same address to be exchanged

I didn't get my orders... On tracking those orders the app is showing that they've been delivered... I want my last 2 orders deliverd... Please do something. I use to love this app but this time i am having a very bad experience with myntra... The amount of these 2 orders have already debited from my account... I have made this complaint several times before.. Please get this issue resolved... I want to continue with myntra but if this happens i will not shop from this app anymore

I have purchase a red tape shoe from myntra.com vide order no.[protected]-5998301, package number:[protected] in the month of april. Hardly i use this shoe for 120-125 days, suddenly left shoe got cracked from toe (It is not actually cracked not just separate from soul). It is not in the form of reparable due to crack. This happen due to poor quality of material which was used in shoe. I want myntra /red tape (Product company) to exchange this product.

I am a regular customer of myntra and i have purchase so many apparels with you and paid by cash on delivery. Now all of a sudden cash on delivery is not applicable for my pincode. This issue made me to abandon myntra and buy on jabong (Which by the way supported cash on delivery for my pincode and the delivery agent was ekart logistics!). My pincode is 636502.

I am kavita, i have been doing shoping from ur site from very long time and ordered so many things ordered a black and white kurti from your online myntra portal but had to return it within time limit, i also provide my bank details but still was not able to receive my money, i am not able to contact at your customer care number thats why have to choose for it

Code of product: 1402754
Tracking no: ml[protected]
Return no.[protected]