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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 434

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J
jasmine tailor
from Mumbai, Maharashtra
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170104-012692 - payment made but not got the order confirmation

Address:Mumbai City, Maharashtra, 400053

Hi,

have placed order throw myntra and payment got deducted from my account twice.
after so many days i have yet not received the money back nor any response from them.
i have also sent them the statement of the account as per their requirements but they are not replying nor giving any feed back over the phone.
it is getting worst for me now.

Please help me in to the same....
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N
nilesh9131
from Mumbai, Maharashtra
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Delivery delayed and not getting proper customer support

Address:Mumbai City, Maharashtra, 400703
Website:www.myntra.com/?gclid=COqJ4Ou-zdECFVShaAodrzQEQA

I had purchase a shoes on myntra EOR 3 jan and had given return on same date as i recieved the product i.e on 5 jan, when i call customercare they say i have been rescheduling by delivery date but no one ever contacted me for Return purpose and its been rescheduled backend from their side. Also i had called many times customercare for support but got nothing happening response.lately i talked with supervisor Rishab and agent tushar on call...
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S
Shivani Sahoo
from Bengaluru, Karnataka
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Exchange product not delivered

Address:Bangalore, Karnataka, 560066
Website:Myntra

I created an exchange request for catwalk sandals as it was small in size. The myntra personnel came and collected the product I wanted to exchange. But when the delivery personnel came to deliver exchanged product, he asked me to return the sandal with smaller size. When I informed I have already returned the product, he misbehaved and didn't deliver. I raised issue with myntra but didn't get any proper reply. Its been about a month now....
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P
PiyushKaushik
from Delhi, Delhi
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Denying to replace Defective Product

Address:New Delhi, Delhi, 110032

I purchased Lee cooper sneakers from Myntra, after the next day of delivery i registered complaint but they are denying to replace it while it is defective.
On the next day of delivery i registered a complaint that shoe is not comfortable, its like there is some hard stuff in left shoe but unfortunately i came to office after wearing the show, and now i feeling uncomfortable and uneasy in sitting and walking. They are saying that it...
+4 photos
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J
jyothsna271
from Bengaluru, Karnataka
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Product not delivered to me

Address:560076
Website:Myntra.com

Since the customer care did not respond even after informing them twice raising the complaint here.

One of my orders was cancelled stating that they made several attempts to deliver the product and also tried calling, but still were not able to deliver.
But the fact is that there was no attempt to deliver the product at all and i have not received even one call regarding this order.

I get a message of...
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M
Medaboina Praveen
from Hyderabad, Telangana
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Myntra non cumtomer centric wrost service by Myntra

Address:500010
Website:Www.myntra.com

My Order No.:[protected]-4550201..

I have order two products on card on delivery on 3-Jan-2017. But the delivery boys says they don't have that facilities to do. If so why does the website shows that option at the time of booking the order..

When tried contacting customer care with the same issue.. they say the product is being out for delivery by the third party delivery agency and they don't have the...
+2 photos
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A
ARDS THAKUR
from Bhopal, Madhya Pradesh
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Roadster men beige sneakers

Address:462021
Website:www.myntra.com

I have ordered a pair of roadster men beige sneakers on 5 Jan 2017 the estimated delivery date was of 14 Jan 2017, but it was not delivered to me I called customer service thru said sure to their sale in progress delivery may be late to a 4-5 couple of days after waiting 4-5 I haven't received my order yet I called the customer service twice but they are tolerating me and are neglecting my complaints...
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A
Ayushi Dixit
from Mangalore, Karnataka
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Delivery person is so unprofessional

Address:Bangalore, Karnataka, 560029
Website:Myntra.com

Myntra has become a third class thing now. Because of the people belonging to myntra who are so
Unprofessional in their behavior. They dont know how to talk to people. He brought my order and then took it away because he has no change of 2k. I told him to go get the change and he's like why should i ? And left with my orders saying it ll get cancelled. Il make sure that person learns manners !...
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S
sanjay8989
from Bengaluru, Karnataka
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Third class services

Address:Bangalore, Karnataka, 560068
Website:www.myntra.com

I ordered one pair of shoes, not delivered on time and delivery person talking unprofessionally.

When i got message for delivery, I called them and ask at what time they will come to deliver they said we are coming in 30 min, 1 hour but they didn't came and called in the evening when i was in office before that I called myntra and told everything they said if you are not available today you can tell them come tomorrow so and...
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T
touchemnerald
from Gurgaon, Haryana
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No return policy

Address:Bangalore, Karnataka
Website:www.myntra.com

My Ordered was placed on Tuesday, January 03, 2017 and delivered on 09 JAN which i didn't like and wanted to return the item and i made a request for it on January 10, 2017.

after that i received few messages that " we were unable to pick up your item. we'll attempt again." I never received any call regarding this. after that my request for return got cancelled itself.

again i have made a new request on January...
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Z
zini chaurasia
from Srinagar, Jammu and Kashmir
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Refund not sone even after 14 days

Address:110089
Website:MYNTRA.COM

I ordered few articles from myntra on 2nd january night, costing to 4449, and tries to pay online, although the the amount was debited from my account, it did not show as paid. So i ordered for cash on delivery, and made the request for refund.
Transaction id: 103526089851999604801
amount:4449
reference id: [protected].
Its been 14 days and the refund has yet not come...
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S
Shisham
from Delhi, Delhi
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Reg Non Delivery of the Products

Address:Rangareddy, Andhra Pradesh, 500030
Website:Myntra.com

Order Id :[protected]-6710303
I placed my order on 5th Jan, 2017 on Myntra during a sale.
But the delivery agent who was supposed to deliver my order deliberately, without even contacting me filed a return of my order on my behalf. He has done this act with me and other colleagues a number of times. I have already complained to myntra helpline a number of times but in vain.
Now they are asking me to order again...
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A
Ayantika Brahma
from Kolkata, West Bengal
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Delivery is too much bad

Address:North 24 Parganas, West Bengal, 743135

I order 4 tops. In 16 th January they said I will receive my order. but they don't deliver my order. They said that they call me many times but I don't response. But it is false. They don't call me. At night they will again say that tomorrow we'll my order will deliver.and tomorrow date is 17. But they don't deliver my order in 17 the January. So Inresponsible they are....
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V
Vedant Rao
from Indore, Madhya Pradesh
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I have not recived the order since long

Website:Myntra.com

I have order 2shoes and 2 bags fro Myntra which cost around 4 thousand it's has been soo long and I have not receive the order on the track page it is showing that you order will be delivered on 14 but it is now 17 and still the order has not yet deliver to met here is no notification of order delay and there is not even any change on the track page I have been very ordering this during the end of season sale but still no response I request...
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Y
yashika441996
from Lucknow, Uttar Pradesh
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I have not received my refund

Address:Allahabad, Uttar Pradesh
Website:[email protected]

I have complained to custumer care executive regarding not receiving my refund but they informed me that refund has been initiated on 4 jan 2017 it has been more than 10 days but amount is not reflecting on my bank account

Izabel london by pantaloon burgundy top
return no 19773132...
+1 photos
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M
from Jamshedpur, Jharkhand
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Deficiancy in services

Address:Thane, Maharashtra, 421101
Website:www.myntra.com

I have ordered a sweatshirt from Myntra.com on 18th Dec 2016, but that was oversized so their customer care told me to return the product instead of exchanging it. But when I asked for pick up the ordered product as per their policy then they denied that they don't have pickup facility at my address . they asked me to send the product by Indian post and they will reimburse the amount along with postal charges. I sent the product to the address...
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K
karan1308
from Gurgaon, Haryana
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Did not receive my order. Money already given.

Address:Bangalore, Karnataka, 560037

Did not receive my order no.[protected]-8081803 for 4 shirts. mOney already paid.
It was ordered on 3rd Jan, expected to receive by 10th Jan.
Then they changed date to 12th Jan, and then made 16th Jan.
The date shown in website is 12th Jan but I have not received my order. Also the website mentions it has been in Bangalore since 10th Jan.
Today is 16th and I have no update of my order.
I called to customer...
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V
Vishal Kumar Gaur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund, No contact, NO SUPPORT AT ALL

Address:Bangalore, Karnataka
Website:www.myntra.com

Order:[protected]-5512203
ITEM: 525864
RETURN NUMBER: 19754394

Already returned half a month ago, no refund, just says processing. Myntra app and website doesn't let me contact them, no direct email services are active(and without a customer support email they are selling products? REALLY?) and there is no other way to contact, unable to send email or make active calls.
When would I get refund? I don't...
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P
Prateek Sahota
from New Delhi, Delhi
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Myntra sucks

Address:New Delhi, Delhi, 110045

Myntra is the most pathetic online e-commerce portal. I ordered 3 shirts nd a Jean on 5th Jan 17 nd it was supposed to b delivered on 12th. I got a txt nd email that the person is out for delivery. But this person never called me nd I was told later when I called myntra that I did not recieve their call nd due to number o[censored]nsuccessful attempts my order has been cancelled. So now myntra can shove is order up their ###. Never order from myntra....
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S
Sauraav Sahoo
from Ranaghat, West Bengal
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No delivery of my order

Address:Cuttack, Odisha, 753008
Website:Myntra.com

I ordered a dress on 3rd of January. It was scheduled to "deliver" on 13th. But due to myntra's carelessness and 3rd grade attitude, it has not been DISPATCHED yet.
The reason why Amazon is far ahead of myntra is they know how to treat their customers well and on time delivery. I've even called and told them three times, yet they aren't taking any steps towards delivering it. ASHAMED OF MYNTRA. YOU SUCK....
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