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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com reviews & complaints page 458

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S
Shaikh Yousuf
from Mumbai, Maharashtra
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Refund not processing fraud company

Address:Mumbai City, Maharashtra, 400088

I ordered a shoe whose order id[protected] is shoe was too small I returned the item now myntra is telling I used the product they are not going to refund fraud company I will going to file legal case against you .they kept products for almost 15 days pick up done on 16 April still waiting for my hard money I had word with police officer they suggested to file case in cyber crime...
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K
kunal6055
from Mumbai, Maharashtra
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Myntra farenheit sunglasses

Address:411037
Website:www.myntra.com

Product with incorrect size delivered. Raised return request, no one has picked up the parcel in two weeks now and the request still shows queued at the website. The compnay has not attempted to contact in 2 weeks and not refunded the amount in my account yet. The product states 30 days return and I am not sure what If that is missed by them, would there be more time given by the company. Will my refund really get processed.

Not...
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Address:Hyderabad, Andhra Pradesh, 500014
Website:Myntra

Myntra took 5 days to deliver my order, after reaching near by me, I got a message PIC it up at that day @7:00 PM or before, but the delivery boy haven't called me later I got a message from that fails to deliver and they have rescheduled to next day.. But even days the same thing happened... I got this 'rescheduled message from myntra for next 2 days'later they have returned my product. With our my informing to me......
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S
Shweta M
from Pune, Maharashtra
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Elle women pink marvel printed tunic (order no. : 115390329).

Address:560068
Website:Myntra.com

The product is defective so placed an exchange order on myntra, spent more dan expected time sent emails, finally after a long time delivery agent came with the product at a very inconvinient time and asked to send the approval email to him for which i refused. It makes no sense for me to do all this. Coz myntra shud do dat already. Pankaj bhise the delivery man was rude to me coz i dint send email. Now i called customer care spoke with soujanya...
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M
Madhow
from Bengaluru, Karnataka
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Ireturned the product 2 weeks ago but money was not refunded back

Address:560083
Website:myntra.com

I ordered Nike Men White Air Pernix Leather Training Shoes (size 10) but i received size 11 and product is not up to quality, so I requested for return on 17th Aug and product was picked on 19th Aug. They said I will be receiving my payment back in 3 business days. After 3 days I tried reaching Customer care on call to know the status of my payment, they said they need another 2 days for processing. Again after 2 days I dropped an email to...
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S
Siddharth Thorat
from Mumbai, Maharashtra
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Refund of my money

Website:Myntra APP

I order a product of Rs 1529 on[protected] but the amount got debited but my order got failed. So I mail on their support regarding this issue and they told me your process of refund has been forwarded. So today i.e[protected] they are telling me that they have not received any amount so we can't refund.
I have my bank statement and screenshot of statement has been send to them.
So please help me on this...
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G
Gisselle
from Mumbai, Maharashtra
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Refusal for refund

Address:Mumbai City, Maharashtra, 400050
Website:Myntra

Myntra provide refund option but harasses the customer when they demand for refund. I placed a refund request on 30th March when I din get any response I called up on the 11th day they are saying my product has failed quality test and I did not get any information regarding they until I didn't call them they told me price tag is missing then I sent a picture of the product I received saying that there was not price tag when I received it...
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N
naina308
from Delhi, Delhi
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Payment failure. Amount deducted. Not refunded yet.

Address:Bangalore, Karnataka
Website:myntra.com

Date - April 10 and April 12

I had tried placing an order on both the dates mentioned above and on both days the payment process was not successful. However, on both the dates the amount was deducted from my bank account and the order was not placed.

April 10 - Rs. 1129
April 12 - Rs. 1556

On April 12th, I was told by the customer care executive as per protocol they "normally" request the...
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S
Sumit Makwana
from Mumbai, Maharashtra
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Cheap quality nike shoes

Address:Mumbai City, Maharashtra, 400054
Website:Myntra.com

Cheap quality nike shoes bought through myntra 5 months back. It has torned in a few places. Nike shoes have a waranty on their shoes. I tried claiming the waranty through nike and myntra but don't have denied any help in the matter. I bought through myntra with a 20% discount coupon. Myntra are claiming that as i used a discount coupon, i can't claim waranty. When i spoke with nike, they are surprised that i got such a big discount on the...
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S
Shikha Nebhnani
from Delhi, Delhi
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Delivery of incomplete package and delay in attending complaints

Address:New Delhi, Delhi, 110059
Website:www.myntra.com

I ordered 20 items from myntra in two orders on 8th april and haven't yet received full items.

The packet which came on 11th april evening had only highlander burgundy colored shirt and bill with it says two items highlander blue shirt too which is not in it.

The other packet which came on 12th april morning says four items and independence red blue shirt is not in it.

Its been a week now but they...
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R
Rashmichauhan90
from Mumbai, Maharashtra
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Consignment not received

Address:Bangalore, Karnataka, 400704
Website:myntra app

Order no:[protected]
Placed on tuesday, april 12 2016
2 items: amari off-white crushed palazzo trouser and rangmanch by pantaloons, teal green kurta.
Courier name: delhivery
Tracking no: [protected]

The consignment was supposed to be delivered on 15th april. I did not received any. Yet i waited for it thinking a delay. On 17th i came to know that the order got cancelled and the consignment was sent...
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N
Nehil Juwain
from Gurgaon, Haryana
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Fake posts

Address:Mumbai City, Maharashtra, 400009

Why is Myntra posting fake details regarding products on instagram and facebook .This may increase the number of downloads but will decrease the popularity...BEWARE!!...
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I
Imphal Gsnjk
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I got empty box

Address:560067
Website:www.myntra.com

I hv ordered 30 products from myntra and i got the all product in single shipment in a single cartoon.But i got only 19 products and the remaining 11 products in empty box. My order No. is[protected] and shipment no. is[protected]. i have order on 07 april 2016. MY contact no. is [protected]...
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H
harshshah7
from Mumbai, Maharashtra
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Refund of returned product not generated

Address:Mumbai City, Maharashtra, 400031
Website:www.myntra.com

I had purchased puma sports sandals on 3/1/16 from myntra from the account linked with the mail-"[protected]@gmail.com" and as the size was not proper i returned them. They had generated the refund on 25/1/16 but i haven't received it yet. The order id is[protected]
I have called it's customer service for like 12-15 times over this issue and everytime i call them, they ask me to wait for 3-5 business working days and just procrastinate...
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A
Aniket Gjhosh
from Bengaluru, Karnataka
Oct 20, 2023
This thread was updated on Oct 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order failed at payment but money got debited

Address:Bangalore, Karnataka
Website:www.myntra.com

Myntra incident no.[protected]
I ordered a product (T-shirt) through myntra.com on 9th of april, 2016. Unfortunately, the payment was made but the order was not placed. After following up with the customer care team, it was communicated to me that the confirmation of receipt of payment will be given with 48 hour of order. Further, if the payment has been received then the order will be placed automatically.

I did...
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V
Vini Dixit
from Bengaluru, Karnataka
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Blocked my account without informing when ~900 rs cash was in it

Address:Bangalore, Karnataka, 560066
Website:www.myntra.com

Myntra is keeping orders on hold without any reason. Need to call them to make it done every time.
Now they have blocked my account without informing me when ~900rs cash is there.

When i called them they said because i had returned some orders in past, that's why they have done this.
Wth! I just used their "return item" feature. And it was not that i returned everything what i purchased. Yes, i did shopping...
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A
Abugr8
from Mumbai, Maharashtra
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Exchanging order is lost

Address:Bangalore, Karnataka, 400008
Website:www.myntra.com

I placed order for 2 shirts which were too small to fit so I placed an exchange order it said will be delivered by 4th April which never did and customer care were like your product will be delivered by tomorrow and on 4th April I get a mail your order is lost and cancelled by myntra, making fool to customers myntra worst exchange service ever and its been 5 days i have not yet recieved the refund other e commerce and shopping sites are better...
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J
Jitesh Dagar
from Gangtok, Sikkim
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Puma & adidas t shirt

Address:New Delhi, Delhi, 110067
Website:myntra.com

T shirt was too large plz change it size is XL I want to take only L size my my order no. Is[protected] & second is[protected]...
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D
Dj1982
from Kasganj, Uttar Pradesh
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Defective product

Address:110070
Website:Myntra

Hi, my complaint is against the online shopping giant myntra. I'm a regular customer from last 4 years. This time I received a product with stain on it and I didn't notice it when it was delivered to me. Without even trying the dress, I returned the product. The myntra team came back to me that the product can't be returned as it has a stain. When they returned the dress, it was in a shabby condition. They asked me to mail the picture of...
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R
raj10490
from Daman, Daman and Diu
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Cancelled order

Address:Bangalore Urban, Karnataka, 560068
Website:www.myntra.com

I placed order for 3 products on Myntra on 29th March, the products were to be delivered in two separate packages and this pathetic company chose to cancel my order on their own on 6th and 7th April respectively. I received emails saying me that my orders have been cancelled for they are undeliverable!!! if they were undeliverable why wasn't I informed earlier itself??? If the address didn't come in your territory of delivery why wasn't I...
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