Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Updated: Nov 3, 2025

Complaints 9904

Resolved

817

Unresolved

9087

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Myntra.com reviews & complaints page 458

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka, 560068

Website: myntra.com

"[protected]" is my order id. I've placed a return request, and it was supposed to be picked up on 28th june 2016, they didn't even try to reach me also and they are making the status as"return pick up failed" without any reason and without trying to call me. I've raised this for 3 times. But no response. Even the pick up boy won't lift the call post-lunch timings. He will tell he will reach by the end of the day, but he won't pick up the call later. I've complained to myntra about this uncountable times. They are not taking any necessary action. I don't know what i can do with this?

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Order no :[protected], i ordered on july 3... The order as been shipped on 09 th july... The delivery date is 11th july but today its 15th still i didn't get my product i m disappointed to myntra two time recived the msg your product out for delivery but right now 15 july not received the my order. Plese give me the date which date you delivered the product.

Myntra.com customer support has been notified about the posted complaint.

View replies

M

Manojmakwana

from Mumbai, Maharashtra

Jul 18, 2016

Please help me.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500059

Website: www.myntra.com

Sir,
. I have a returned the 5 items back to myntra on july 9th 2016. I have received the money only for for 4 items on july 9th 2016 to my bank account.. But still one item money is not refunded to my bank account. The return number is 14955848. Item name is hrx by hrithik roashan navy casual shirt. Amount fare is 755.57/-rs. When i am contacted the customer care they are not responding. So please refund my money to my bank account. My number is [protected].

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560078

Hi
Its been quite some time, that my payments are not received even though things have been returned.
My order No. 89406601. Placed on Aug 06, 2015 and returned on Aug 11 2015. Amount : Rs. 682.

In FAQ's its mentioned that, once we place the order, the money would get automatically deducted. but when i try that, even that is also not happening.

I have ordered, 2 Clothing material, in there in my Shopping Bag, & have gone to payment multile times, to ensure i use the money which is already present there. somehow, it doesnt erupts.

Please let me know what has to be done.

One more issue is: what ever i select in my phone, is not refelcting on my laptop, though the accont remain same, please clarify.

Regards
Jyothi

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400080

I have cancelled the product on 12th July, but refund is not yet received.

Please check below order details

Order No.:[protected]
Order Placed: Sunday, July 03, 2016

Product Description

ROADSTER
Burgundy Printed T-shirt
Size: M / Qty: 1
Code: 1113530

Courier Name:Myntra Logistics
Tracking No.:ML[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500016

Website: Myntra.com

I placed my order on 3 july. u still didnt made my product even shipped... u postponed my oder delivery date from 9 july to 15 july. today is 15 july. still i didn't receive my order. r u interested to delivery my product or not. i[censored] dont have a capcity of delivering. u should not keep such offers... my heartful advice to ur mynta is close ur website and sit at home.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226010

Website: Myntra.com

I had placed an order on myntra for chino shorts on 7th of july and had already paid for them online. the estimated time of arrival was 14th july and since i did not receive them yesterday, i checked on the app only to find theor status has not changed from "shipping" since their last update which was on 10th july.
It also did not show the option to cancel.
I then called the customer care hoping they would be able to put in a request for order cancellation. however, he refused to do say saying the order has already been shipped and that i can "return" the order once it reaches my place, but i cannot cancel it presently. i don't know when my order will reach me, there has not been any update from their end. the thing is, why should i wait for n number of days just so i can return it once i receive it. i've already paid for it so i want it cancelled now and my money refunded to my account.

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400086

Website: myntra.com

I had placed a return dated 5th july, now 10 days have past but no sign of delivery yet .It was mentioned that the order will be delivered by 13th july.
I understand that there are many orders placed at the same time, it takes time to deliver, but I think 8 days were long enough to deliver the product .
Please go through the case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500076

I have placed order in mytra.com in the latest sale days. on july 02 2016, i have placed the order for an amount of 1600 inr. i have paid the money upfront. myntra told me the product would be delivered by jul 11 2016 and have me the tracking id. i have been tracking the product all along since then. on jul 11 2016 the product reached my city, but on 15 jul 2016 they cancelled my order saying they can not deliver product to my address. this is highly irresponsible behavior on their part, their parant company flipakrt has delivered so many orders to the same address. myntra is cheating people with fake orders, even though they do not have sufficient products to sell.

Myntra.com customer support has been notified about the posted complaint.

View replies

S

Siva_k

from Hyderabad, Telangana

Jul 15, 2016

Myntra customer service said, they could not do anything about the order as it has already been cancelled. They can not deliver the order come what may.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201002

Website: myntra.com

Hi I did a return request.ur courier guys is already picked d product.but I got a mail d picked up failed.return request no is 1518711.courier guy name is Rajesh saroj.[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110096

Website: www.myntra.com

Hi,
I placed an order on myntra and i got a mail that order has been placed successfully and also got an mail that expected delivery is 6th july, but on 6th july they did not deliver that product, and when asked customcare about it he told the it will be deliver after one week.
I waited till 13 july but they did not deliver that product, on 14th july they cancelled my order and send me mail that it has been out of stock.

Regards
Ratnesh

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aurangabad, Maharashtra, 431001

Website: WWW.MYNTRA.COM

I have ordered some clothes online but they automatically cancelled my orders & right now they r saying its our mistake but you can order again but prices have changed & also products r not available.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dehradun, Uttarakhand, 248001

Website: myntra

I have order a biba kurti and ordered deliverd dated 8th july 2016. But i didnot like the kurti and its fitting. So, i placed the request for the return. The return no is 15065395 of rs 945/. Your agent come and pick after checking.
But after 2 day he came to return it again by saying that its not acceptable as its is used one. If it so i also received the used product in same way and if it is than why he take it after checking and why not he return it at instance or on the day

. So i requested you to give me the approval and return ur product and refund my money back

Jul 14, 2016

Complaint marked as Resolved

Refund the money of Rs 844 and take back their product

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 122018

Website: www.myntra.com

I have ordered 3 products out of which i have received one product which i have not ordered. my order id is[protected]. i have already send the all required information to you. but still apart from apology mail i have not received any communication when i will get my product. is myntra care for their customer.? do you guys follow any standard or timeline. sorry to say but very pathetic service

Myntra.com customer support has been notified about the posted complaint.

View replies

3

38anup

from Chennai, Tamil Nadu

Jul 14, 2016

Now I got the message from MYNTRA with Incident: #[protected] that they are taking return my product and will send the money back in my account.
I just want my product back not money. I will not accept any return policy as I need my product back.

3

38anup

from Chennai, Tamil Nadu

Jul 18, 2016

I got an email from myntra stating that, they will not exchange my product at my location, earlier they were saying that they dont have exchange policy at all. Now they are saying they have the policy but not applicable for my location.
They are making fool to their customer. Still I have sent a mail to them stating to provide all pin code under which they can provide exchange of the product.

Worst experience with any e commerce company. I will not recommend myntra to anyone.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201014

I was very happy with your delivery policy but now i must say it is very bad . my product is not shipped till today . i m very much disappointed by taking my product for granted. mail id- [protected]@gmail.com, contact-[protected]
order no[protected]
tracking no-ML[protected]
CODE-1274566

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore Urban, Karnataka, 735221

Website: MYNTRA.COM

Purchase with e-retail site "myntra.com" i have been cheated in daylight!!
Had purchased 2 caps for the summer 2016, biggest mistake yet in choosing buying site/portal. 24th of june starting, i am still waiting to hear from anyone in myntra. a cod purchase of 1738 rupees was done on the afore mentioned date.
Re-shipped the caps [ return id: 14574768 & 14574772 ]

I had to invest personal time efforts in shipping them back. shared receipts for courier. and then my bank a/c info's for neft.
They have been playing around the refund once as cashback. why do that??

+1 photos

Jul 19, 2016

Complaint marked as Resolved

The company people contacted me and resolved all issues!

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Myntra.com

The workers in aizawl, mizoram are extremely bad. They are not polite and difficult to talk with them. There is a middle-age worker that do not respect customers. I have to wait for so long since they could not find my package and when i ask them about it, he started saying its my fault since i did not take the parcel the day earlier. And just for that he started talking to me rudely and did not even want to give me my money change and i have to search the exact amount of money to give him. I am extremely angry about this. Such a disrespectful shopkeeper!

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Website: myntra

I got the order on sunday 10 july and wear the shoe for first time and as soon as i started walking its uper material came out.
When i called up at customer care they told me that it would be exchanged therefore i send them some pics of shoes and i got to know that the shoe is out of stock with them.
I need replacement as soon as possible.

Regards
Abhilash roy
[protected]
Order no.-...9604

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 752050

Website: www.myntra.com

I have returned a product named Antony Morato slim jeans to myntra of order[protected] but they are not accepting it and excusing that its a used product . But I did not used it at all ...this is not first time which happen to me its second time..they always cheating people by excusing " just give us 2 days we will resolve this issue" but later they say that they can not accept it ..that means you have to keep that item ...

Myntra.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 143001

Website: Mantra. Com

I wanted to return a pair of jeans which I ordered from myntra few days back...
But they are not showing the product anywhere in the orders... They are not at all showing any return options.
So I am unable to return it.
They don't accept the product bar code $
Customer service doesn't pay any attention to the problem and take no measures to resolve the problem .
I want to return the order at all costs

Myntra.com customer support has been notified about the posted complaint.

View replies

T

tanya katiyar

from Jhansi, Uttar Pradesh

Jul 12, 2016

I have returned my product to myntra but they have not refunded my money

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines