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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026

Complaints 10001

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824

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9177

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 458

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Address: Bangalore, Karnataka

Website: myntra

I had ordered the bag costing rs.1140. I had received defective bag from myntra online shop and i have placed return order its been a almost a month and i hav returntd on 27 july still i dint get any rsponce from myntra. Its been worest exprience from them i had contaced customer care for 6 times and no clear responce from them when ever i call ther were asking for 2 business days time. The order id[protected]

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As informed, i had ordered formal shoes of san frissco on 14th aug, but after 2 days when i recieved the order it was very disappointing that the order which i made by seeing the online images was totally different which i got, the recieved shoe is of very poor quality its material is a rubber, plastic material not a leather, just it looks similar in colour and design but material quality is totally different, completely waste.
And most important there was missing a price tag, how come is this possible, very strange and due to that i am unable to replace it.

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Aug 19, 2016

Updated by nilu0122 Myntra.com â€” VISHUDH Navy & Grey Printed Polyester Kurta Size: XXL / Qty: 1 Code: 1422246

I have ordered the kurta from myntra.com, but it was diffrent from the product they have shown on website.the material mentioned was cotton 100% but it was polyester material.the pattern they have shown was different too.its a complete fraud with the customers.during the purchase i have checked the details the pattern of kurta is different it was looking attractive, but when i received its really disappointing to see that its pattern and material were different.i am really unhappy with the product.

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Address: 700154

Website: www.myntra.com

Misbehavior of myntra delivery personnel is insulting and inhumanly. This effected badly the religious emotion of durga puje for which i made the purchase for my daughter. I am an old customer of myntra and has decided to discontinue further service from this company. The misbehaving of the delivery person for paid service to myntra should be brought to justice. The order is[protected] and awb no[protected]

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Address: Bangalore, Karnataka, 560068

Website: online shoping

Myntra is the worst site ever for online shopping. you people provide the worst service ever on this planet and once i recieve my order it will be the last time i ever shop on myntra. my order was supposed to reach by 18th august, i even payed online, but the order hasnt been recieved yet as well as the ship man called just once after which no call was made regarding the order. above all the customer care provided is pathetic, it keeps saying that the call can't be connected. so how am i supposed to even get the status. the other help line nos is rubbish as well. i have no gaurantee that if this complaint would be resolved looking at your pathetic service history.

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Website: myntra.com

I ordered a t shirt from myntra they send wrong size product and not refunding it. I have unused product its outer packaging, its invoice. Still myntra customer care is harassing me.

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Address: Thane, Maharashtra, 400602

Website: Myntra.com

I had placed order for 4 items with Order Number:[protected] on August 7, 2016. I received one packet on August 10 with two items and eye liner was supposingly had to be in the same packet. but I got an empty packet with just a bar code. I had immediately raised this issue with them on call and later on mailed them and sent the images to company of the empty packet. Yesterday I got a mail from them saying that they cannot refund me my money. They are not refunding 475rs. I dont understand what they think of this as if I want two eye liners. For saving my time I had done this and in reply they are telling me that they cannot give me neither my money nor I have got product. It seems that it was foolish of me of paying the money beforehand. This is very unprofessional. Definitely after this I am not going to shop from Myntra. But this was not expected out of them.

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Address: 122002

Website: Myntra.com

This is to bring to your notice that i have been sold fake bruno manetti shoes which were up for sale around independence day. The shoe quality is not good and also has a removable bruno manetti sticker which clearly shows that it is fake. Myntra should deliver what it promises online. Order id:[protected].
I am attaching the photographs of the shoe.

Hope to see my complain get resolved quickly.

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Address: 560075

Website: Myntra

Hello,

My order id number is[protected]
I got the message saying that my item has been delivered. I checked it with my neighbors also, no one has the item. I have already raised the complaint. I have already paid for the item. Either refund the full amount or make sure the product reaches me.
Kindly look into the issue as soon as possible.

Thanks,
Ankita

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Address: New Delhi, Delhi, 110009

Website: myntra.com

I odered a paint n mytra delivered me a top.. I open the packet in front of my associate sachine 2 ([protected]) its a request to mytra plz accept my return request regard the wrong product i m an old customer of mytra otherwise i leave it and complain further
I also made a return request bt it was cancelled
I m old customer of myntra so plz accept my complain otherwise i leave this site

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Aug 16, 2016

Updated by Sneha Ghanghas its fault of mytra staff so accept return request

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N

namazfuture

from Delhi, Delhi

Aug 17, 2016

I haven't get my refund, i was cancelled on 6th of august 2016, and many mail send to myntra, still they didn't give my reply.
I thought is it reliable company or not.
I am very dissapoint with it.i want take legel action against myntra

J

Jithin SaMuel ThaMpi

from Idukki, Kerala

Aug 18, 2016

Had ordered a jacket online and when the product was delivered it was discoloured and defected. the product was sent back and its been 14 days since the pick up and i still havnt got the cashback.

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Address: Bangalore Urban, Karnataka, 458441

Website: myntra.com

Hello I requested
a return on 4 August 2016 and till today its queued and they asked me to update the shipment details but there is no option available to do so.
And even the help line does not provide any information related to it.
And this 30 day return policy will end by the end of the month and what if the product is still queued till the deadline ends
As a customer i feel it's helpless in this situation.

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Aug 16, 2016

Updated by Dudley Stewart To the same complaint I would like to add that I shipped the return already if there is no action I will lose 1800rs because of lack of customer service and feedback from the company

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Address: Gurgaon, Haryana, 125055

Website: www.myntra.com

Sir I am Vishal Jayani my phone no is [protected]. My order was[protected]
And this package was rerun on date 02/08/2016 for id 15885285 pick by your men Mr Sandeep by receipt no[protected]. At that time of pick the package was unused or fresh as per your men. But as per ur current statement by customer care the men told me that package was used. Therefore no refund my payment till today . I request to you please interfere in meter and refund my payment

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Address: 411037

Website: www.myntra.com

The return was picked up on 2nd August'16 and it has been 14 days the credit has not been received. No option to speak to customer rep for checking the status. The service always has an issue while reversing the payment from the company. The item is in new condition and unsed with all packaging and tags intact. I am not sure the issue with the process.

Need my money back.

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Address: New Delhi, Delhi, 110033

Website: www.myntra.com

I had ordered1 roadster tshrt amount of 440₹. Which was delivered to me on 25/7/16. But product quality was not up to mark. So i packed it up again & returned. The item was picked up on 03/08/2016. Its been 13 working days & i have not received my refund. Return no. Is 15687919 i have sent emails to myntra & called them many times still i have not received any reply stating that return. Please look in to matter...

Sep 13, 2021

Complaint marked as Resolved

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Recently i have ordered one bag from myntra, (Almost a month ago) the day when the product delivered i observed the defects like dust and kind of old bag qualities, but still accepted but even after not using the bag so far when i just see the bag its hand is broken as shown in the photos.,

Really upset about the myntra's delivery of the product, in order to keep our trust on their products they should deliver the god quality and durable products to us.
Please do the necessary action and needful on this

Bitha. [protected]@gmail.com.

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Aug 15, 2016

Updated by pinky111 Recently I have ordered one bag from myntra, (almost a month ago) The day when the product delivered I observed the defects like dust and kind of old bag qualities, but still accepted but even after not using the bag so far when i just see the bag its hand is broken as shown in the photos.,

Really upset about the myntra's delivery of the product, In order to keep our trust on their products they should deliver the god quality and durable products to us.
Please do the necessary action and needful on this

bitha.[protected]@gmail.com

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Address: Indore, Madhya Pradesh, 453441

Website: Myntra

Ref Invoice No INV_[protected]/04 Aug 2016.
Destination Savita Datar, SUMAN, 10, Mandleshwar Road, Mhow - 453441, MP
Item Brand Name MODA RAPIDO, Item, KURTA, Size L, Color PINK,
Price Rs 899
NOT as per specification (This L size is actually XL size as compared to other L size items).
We had indicated this to be exchanged with same product SIZE M
Nothing heard from Myntra so far
If not available, we would like to return the product and buy some thing else with the credit

Savita Datar

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S

Shweta Tripathi Mishra

from Mumbai, Maharashtra

Aug 15, 2016

I have created return request 2 times but your delivery boys did not came to pick my item, moreover on it, they use to give reason that we were not available on home...how irresponsible

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Address: Bangalore, Karnataka, 110006

Website: www.myntra.com

My return was delayed becoz the delivery boy told that top containing poly was not there, actually when i opened my parcel there was no polythene my top was kept as it is in the myntra envelope... It was of people rs 700 and i want to return it... I even called customer care for continuous 5 days and waited for around 15 min. Daily but i was unable to talk to any customer care executives it's so frustrating after spending so much money the services are so worst that nobody is even responding to my mail...

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Address: Mumbai City, Maharashtra, 400049

Website: www.myntra.com

I had placed a return request for a product and suddenly on the day on which the same was to be picked up from my place, the request got cancelled on its own and the again i had to place a new return request.
Mytra has not refunded any money even after 30 days of the return of the order.
Mytra is flop site its products are substandard and doesn't even worth spending on the products it serves, and the service is also very slow.

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Website: myntra.com

I've purchased many item through myntra but now cash on delivery is not available on my registered id but when I tried through different phone and email address, for the same location, cash on delivery is available.this is the worst problem I've ever faced for online shopping.Please help me.This is not what I expected from this site.poor customer service provider.

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Address: Bangalore, Karnataka, 560068

Website: www.myntra.com

I got a refund for my order in the gift card and its been so many days they have closed the gift card option for payment. I contacted the company they said it would be activated on 31 july and then when i checked it was not available then they said on 1st aug then 2nd august. Then they said it would activate on 8th august due to some technical issues and till now it is not available and when i contacted executive he said 16th august and when i said its been so many days m waiting for this u r delaying them he replied so rudely that would can we do then? I also mailed them so many times but did not get a satisfactory response. I also complained several times against the quality of a product i ordered from them but i never got a reply in response to that order. This is really disappointing and disgusting.

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Address: 110010

I m very disappointed from Ur services. I have received 2 to 3 days late my order. when it founds unsuitable for me I make return but it owns declined and no body came to picked up.
I make it again return but it is too late and no body came to picked it up yet. U have make phone complain but no fruitful results.
Kindly look for the same by registered mobile no. On myntra

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