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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025

Complaints 9916

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818

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Myntra.com reviews & complaints page 458

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Address: Kolkata, West Bengal, 711103

Website: myntra.com

I have purchased a bag from myntra and made the payment through online credit card on 5/7/2016 and still no get my product, they told me delivery date of product on 9/07/2016 and they failed to deliver and again they gave me date 15/07/2016 and again they failed the date, now i m getting harash, hence i have paid the amount, m nt getting my money value.

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Hi
I had tried ordering some items from myntra but the payment failed twice of amount of rs. 3323
Although the amount got deducted twice from my bank account. I had already registered complaint and they
Refunded amount for only 1 transaction. Myntra people are saying that they didn't get the amount and bank
People are saying they have debited the amount so ask the third party.

The refund for order id :[protected] an amount of rs 3323.21 is given and for another order id :[protected] for which the same amount is debited is still not processed and was being denied but now all they are saying to wait for over 10 days.

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Address: Raigad, Maharashtra, 410206

Website: myntra.com

The delivery boy arrived with my watch which i ordered from myntra and the bill was of 449rs so i gave him 500rs he immediately refused to take, and asked me to bring exact 450 change. I opposed and he told me its your fault you should keep change and asked me to bring change from anywhere otherwise he will return the order. He gave his phone no-[protected] his name sunil mhatre and he went delivering the order. Please myntra look onto this matter

Myntra.com customer support has been notified about the posted complaint.

Jul 17, 2016

Updated by Sufu He went without delivering the order...

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Address: Ernakulam, Kerala

Website: Myntra.com

I have purchased a legging and a kurtha along with other items,
The kurtha was small and the legging had tears when i got them. Returned the items and got a call from customer care saying that they are going to send the item back as the tags were missing. How is that possible when the person who collects the items only takes it back if the item is given with a tag. After few days even though i explained the whole situation i got the item back by post and the amount for the kurtha is not paid back yet.

I am going to publish this in social media and go to consumer court and also keep my friends and family from purchasing from myntra.com

If you really care contact my in [protected].

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Address: 563101

Website: Myntra

I made 2 transactions worth 32k altogether on 22.05.2016. While i was at it there was a glitch mentioning that the purchase could not be completed. That was why i tried twice but nothing happened. However the amount was debited from my kotak mahindra account. Both the parties keep asking me to send proof but who would have thought to make screenshots at that moment. I have contacted the bank but they have not been very helpful either. I just want to get my money back. Please help!

+1 photos

Jul 21, 2016

Complaint marked as Resolved

I've got my money back finally after 2 months, it was a big relief, thank you all for your help!

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bubbles r

from Bengaluru, Karnataka

Dec 16, 2016

How long did it take for you? Because i am also going through the same situation now.order didnt get placed but amount got deducted from my account on 10th of dec.im wasting all my balance in calling them everyday.they always keep asking for more and more time.

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Address: Kottayam, Kerala, 686006

Brought a 7500 inr jacket for moving to sweden. As per the description, the jacket is a two layer thermal wear which are independent. The outer layer can be worn without the inner one and vice versa. (Http://www.myntra.com/jackets/columbia/columbia-blue-bugaboo-interchange-jacket...⇄

The item was delivered with intact packaging. But upon checking the contents, only the outer blue jacket was included in the package. The outer jacket is totally useless on its own in swedish climates.In effect i lost 7500 rs due to myntra's negligence.

Even after requesting a return. They are honoring me with a response. Which is exactly opposite to their claims that a representative would contact within 24 hours.

Future customers please be warned.

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You have cancelled my order no[protected] dated 03july 2016, tell me whyas soon as possible.

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Address: Bangalore Urban, Karnataka, 507203

Website: myntra.com

Sir i place an order from madhira, khammam dist, telengana state on the date friday27th, june.2016. Order no[protected]. However in my area delivery option is not available but amount debited from my account rs 2851.17 on point of sale no is70012068. Txn#[protected]. Canceled on tuesday, 5thjuly, 2016. Still not receive my paid amount. Plaace an order from vector e-commerce private ltd. Located in mumbai. Please resolve my problem.

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Jul 26, 2016

Updated by r gopi Above complaint not resolve I am not receive amount

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r gopi

from Hyderabad, Telangana

Jul 26, 2016

Please send reference number. my account is not creadited. My order no[protected] txn was[protected].i receive call from your agent he told process is running. But even today amount not refund and I am not receive any message from vector e commerce

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Address: Bangalore, Karnataka, 201014

Website: www.myntra.com

I placed an order on 1 july and my amount was debited from my account then only. but on 2 july info came that order has not been placed due to some problems with payment and if amount ahs been debited will be refunded to me. but till now it hasnt been refunded to me.
They dont answer on twitter and even dont reply on mail. when i called them they told me to wait for another 7 days for them to provide me transaction number of the refund.

+2 photos

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Address: 500062

Website: mynta.com

My track no:mynp[protected] and order no.:[protected]. I have problem in my shippment. They have cancelled my exchange without informing or contacting us. Simply they cancelled due to insufficient address. What about my shippment when is delievered to me for the first time they don't have any insufficient address problem and when it is for exchange without informing or contacting us hw can you cancel it. I just liked the product which i got for the first time but it is too large to me.. Soo i need the product of my size.. Plot no:11 h. No:30-265/11/11, sainthapuram colony, dr a s rao nagar, near ecil, hyderabad, 500062 contact no:[protected]

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Address: Bangalore, Karnataka, 560067

Website: www.myntra.com

I ordered a watch from myntra. Order no[protected]. I got the message on 14 july2016 that it is delivered but it was not delivered, so i called to myntra custmer support. They told it is already delivered and they will check. On 15 july 2016, the parcel was delivered at 11 a. M. The packet was teared off. It was folded and stick with tape. It contains empty covers and magazine papers. The watch is not there in the packet. I was not present at the delivery time. It was delivered to the reception in my hostel. I did'nt get any call from delivery person before or after delivery. I am trying to call myntra customer care but it is not reachable. I also have cc tv footage from the time he delivered till the time i recieved the parcel from reception. It was not tempered meanwhile.

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Address: Rangareddy, Andhra Pradesh, 500072

Website: www.myntra.com

Dear myntra,
I'm dr. jaya bharath reddy, ordered voyage unisex sunglasses 5809mg1053, size 51, order no[protected], order placed on july 3, 2016. courier by ip, track no an[protected]in.
Product delivered on 15th july, afternoon. but after i opened the parcel i didn't find any product but only papers... i'm sending all images related to parcel.
So i'm requesting you please collect parcel and refund my money back immediately.
I purchased products total value of 25000 rupees which are about to deliver in 2-3 days... i'll not accept any of those products till u resolve this issue..
Respond immediately to my problem...
"""otherwise i'll reject all products i ordered.""""

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Apr 13, 2017

Complaint marked as Resolved

Resolved

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Address: Bangalore, Karnataka, 560068

Website: myntra.com

"[protected]" is my order id. I've placed a return request, and it was supposed to be picked up on 28th june 2016, they didn't even try to reach me also and they are making the status as"return pick up failed" without any reason and without trying to call me. I've raised this for 3 times. But no response. Even the pick up boy won't lift the call post-lunch timings. He will tell he will reach by the end of the day, but he won't pick up the call later. I've complained to myntra about this uncountable times. They are not taking any necessary action. I don't know what i can do with this?

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Address: 560068

Order no :[protected], i ordered on july 3... The order as been shipped on 09 th july... The delivery date is 11th july but today its 15th still i didn't get my product i m disappointed to myntra two time recived the msg your product out for delivery but right now 15 july not received the my order. Plese give me the date which date you delivered the product.

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M

Manojmakwana

from Mumbai, Maharashtra

Jul 18, 2016

Please help me.

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Address: 500059

Website: www.myntra.com

Sir,
. I have a returned the 5 items back to myntra on july 9th 2016. I have received the money only for for 4 items on july 9th 2016 to my bank account.. But still one item money is not refunded to my bank account. The return number is 14955848. Item name is hrx by hrithik roashan navy casual shirt. Amount fare is 755.57/-rs. When i am contacted the customer care they are not responding. So please refund my money to my bank account. My number is [protected].

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Address: 560078

Hi
Its been quite some time, that my payments are not received even though things have been returned.
My order No. 89406601. Placed on Aug 06, 2015 and returned on Aug 11 2015. Amount : Rs. 682.

In FAQ's its mentioned that, once we place the order, the money would get automatically deducted. but when i try that, even that is also not happening.

I have ordered, 2 Clothing material, in there in my Shopping Bag, & have gone to payment multile times, to ensure i use the money which is already present there. somehow, it doesnt erupts.

Please let me know what has to be done.

One more issue is: what ever i select in my phone, is not refelcting on my laptop, though the accont remain same, please clarify.

Regards
Jyothi

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Address: 400080

I have cancelled the product on 12th July, but refund is not yet received.

Please check below order details

Order No.:[protected]
Order Placed: Sunday, July 03, 2016

Product Description

ROADSTER
Burgundy Printed T-shirt
Size: M / Qty: 1
Code: 1113530

Courier Name:Myntra Logistics
Tracking No.:ML[protected]

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Address: 500016

Website: Myntra.com

I placed my order on 3 july. u still didnt made my product even shipped... u postponed my oder delivery date from 9 july to 15 july. today is 15 july. still i didn't receive my order. r u interested to delivery my product or not. i[censored] dont have a capcity of delivering. u should not keep such offers... my heartful advice to ur mynta is close ur website and sit at home.

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Address: Lucknow, Uttar Pradesh, 226010

Website: Myntra.com

I had placed an order on myntra for chino shorts on 7th of july and had already paid for them online. the estimated time of arrival was 14th july and since i did not receive them yesterday, i checked on the app only to find theor status has not changed from "shipping" since their last update which was on 10th july.
It also did not show the option to cancel.
I then called the customer care hoping they would be able to put in a request for order cancellation. however, he refused to do say saying the order has already been shipped and that i can "return" the order once it reaches my place, but i cannot cancel it presently. i don't know when my order will reach me, there has not been any update from their end. the thing is, why should i wait for n number of days just so i can return it once i receive it. i've already paid for it so i want it cancelled now and my money refunded to my account.

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Address: Mumbai City, Maharashtra, 400086

Website: myntra.com

I had placed a return dated 5th july, now 10 days have past but no sign of delivery yet .It was mentioned that the order will be delivered by 13th july.
I understand that there are many orders placed at the same time, it takes time to deliver, but I think 8 days were long enough to deliver the product .
Please go through the case.

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