Myntra.com Complaints & Reviews

On 15th january 2013 I had placed an order on myntra for 2 shirts , it's order no. is 5068548 and total amount to be paid was 2261.60 which I paid through my pnb debit card. Amount was deducted twice as it showed payment unsuccessful I tried once again. when I told their customer care about this they told we will check it and if so refund it. I waited few days and called them again then they told they had forwarded a refund request. Days passed but still problem was as it is. When I contacted them again they told refund has been done on 18/01/2013 and when I checked and also contacted with bank branch manager they told refund has not been done. when I told this to myntra they asked me to forward scanned copy of my passbook showing bank statement and assured me they will talk with bank officials and sort this as soon as possible, but in vain. Then my exams started and I was busy but once again I contacted them this time they forwarded a bank statement of their credit card and told refund was successful. someone told refund was done through credit card so it may take maximum of 3 months time to reflect the amount in your account but that time has also passed. plz do something to get my money back and I can give passbook's updates also if required.

It's About the latest offer o scheme by myntra ie. NEVERSLEEP ; it seems like a publicity stunt , to get traffic on web sites, They introduced a scheme that 1st 200 shoppers will be given 100% discount, BLOODY HELL.
They cleverly jammed their servers initially and after some time the site was working perfectly.
They say themselves IIT/IIM pass outs shame on them for playing such ticks on people.

I ordered some products from myntra.com on 9th of march (order number[protected] and a second order on 12th of march 5662258 ,i got a call from overnight express and the person on the phone told me to come to their office and collect the courier the same thing i discussed it with Myntra.com and they convinced me the product will be deleivered .now the commited date for both the products have expired and i have not received a single item,now...

Screw you Myntra!!
There was 15% off on Rs3999 purchase, so i forced myself to limit my bill upto 4K which was almost 4.3k then with this 15% off and 500 Myntra coupon my bill was 2.9K. I was so happy and glad that such offers in Myntra has really saved my money and then it goes like INDIAN POLITICS!
It was 6 days since my order and i had not recieved any confirmation, I tried tracking my order in which it said that a person from Myntra is about deliver me the products and it had his number and guess what the number had just 9 digits FAKE AGAIN!! and when i called them to confirm they said i refused the order which on this earth didn't happen. it's just that Myntra didn't wanted to provide such big off, they just ruin you with offers which dont meet at all.
I regret shopping in your site. Finding 1 or the other way to Sue you. It doesn't end here, i will be back.
You "Liars".

I had placed an order (Order No.3254913) for Adidas Men Navy Blue Polo T-Shirt (PRODUCT CODE: 32434) on July 08, 2012 and the same was delivered on July 11, 2012. The t-shirt was used by me very recently. After one wash (hand wash), the t-shirt has been completely damaged and is not worth using anymore. I had written to MYNTRA on the same and also sent them the photos of the damaged T-shirt as advised by their customer care. However, they have refused o replace the defective product with a new one.

I Ordered a DC Comics T-Shirt,Along with Some Other items To Waive The Shipping Fee.

3 Hours later I check Back,My order Has been cancelled,The Cost Of the T-Shirt Has Been Credited as Myntra Credits and The Discounted amount I Got Back as Coupon.The fun Started Now.The Coupon Cant Be used on Discounted Items,But all the T-Shirts I wanted to buy were Discounted.So i Couldn’t use the coupon Now. plus,I cant buy The T Shirt Only Now Without paying the shipping Charge.
So basically a Mistake That Myntra Made,I am being harassed.
Talk To the CC revealed that its a System generated Mistake so therefore They cant do anything.What BS!!!
Please Advise what to do

TIA

i have returned one order on myntra.return order no is 208042. they received this order on 15dec 2012. but they are not refunding my money.
i have send this parcel via first flight courier . and courier bill no is- mm0314003
and i also end them proof of delivery but they are saying they havent got the parcel
i am attaching proof of delivery of courier.

please take some action on myntra.com i want refund.

On 23rd Dec 2012 I purchased product worth 58350 Rs from Myntra.com to win the prizes on offer (Top Five & women's/men's hot shopper of the day). As per their policy they were suppose to declare the winners on the 4th working day.

I am asking them for the status from last 15 days but they are not giving any update on the same, they also change their policies very frequently and that is not in the favor of consumers. First I fought for the delivery of the products I ordered then the product I got was defective & on top of that return is also not processed yet. In spite of all this they have also not declared the winners for the 23rd December contest & they don’t even bother to tell me the reason.

They float offers without thinking and then because of their mistakes & issues in their own system consumers suffer. I also have an issue with one of my accounts with myntra wherein I am not able to access my account & I am also not getting any update/resolution on the same.

I will suggest that you think twice before falling in the trap of luring offers of Myntra.com.

Thumbs Down For Myntra.

'My Myntra" page on Myntra website shows the order is still to be processes, Myntra courier company page shows the items have been delivered to me on 11th december, Myntra call center says if the courier company says they have delivered-they must have delivered to me... A separate mail from Myntra ( I have a copy of the same with me) suggest the delivery of items were not processed till 17th December... I HAVE NOT RECEIVED THE ITEMS TILL TODAY though I have paid the money upfront... Not sure if I shall be able to recover my money back ..... Order Ref No. 4626169: Rs. 46024 , Order No. 4626032: Rs.3834, Order No. 4648810

Myntra.com is an abo[censored]ely fake site as they don't sell genuine products first of all, the product delieverd wont carry any invoice and if you ask them to refund they credit the money to their own site which forces one to buy the product from the same site again.
Requesting you to take a serious action against them and get back me my money for the purchase of a watch from this site.
Mohit Lohani

I,Chetan Tawale, had ordered on dated 12 Nov 2012 a pair of shoes from your website myntra.com and had made payment through my debit card online. The delivery date of which was given as 19th November 2012 but I haven't got the delivery of the same yet.

The ordered item details are as follows:

Order ID : 4413098

product : FILASPSH99755 - Fila Men Notch White Sports Shoes

I request you to look into the matter and deliver the ordered item as soon as possible.


Thanking you,
Chetan Tawale.

I have placed an order of NIKE shoes as on 19th Oct;2012 vide your order no.4179121.

Please note that payment of the same was also made through debit card. Against the same I have get Doc.No.[protected] of Bluedart courier.Parcel of the same is received at Bluedart Jamnagar on 23.10.2012.

But very sorry to inform to you that till today i.e. 25.10.2012, I have not received above item at my residence.Today morning Bluedart inform me that they are deliverying the parcel.

However in eve they informs me that they will deliver the same whenever they will get time by tomorrow or day after tomorrow.

Rajendra Thaker
Mehulnagar
Jamnagar-361006
M.[protected]

Hi, I am kind of internet shopaholic person. I have tried many e-comm sites like yebhi, flipkart, jabong, used their payment services like internet payment, COD services from time to time.

Yesterday I have going through shoes section on MYNTRA.COM, liked one shoes there, but I was not sure about size, that's why I have ordered 2 consecutive numbers.

I have received both the consignment on the very next day, asked their executive, can I try before buy, He REFUSED THAT IF YOU TRY IN THAT CASE YOU HAVE TO BUY THE PRODUCT**(also confirmed from their customer care)**. IN CASE YOU DO NOT LIKE THE PRODUCT YOU HAVE FILL OUT THE RETURN FORM & POST IT TO THEIR COMPANY. AFTER CHECKING THE EVERYTHING (USED/UNUSED) THEY WILL RETURN YOUR MONEY IN TERMS OF MYNTRA COUPON OR THEY WILL SEND YOUR MONEY IN YOUR A/C ,FOR THAT YOU HAVE TO MAIL THEM. AND ALL THIS PROCESS WILL GONNA TAKE 1 MONTH TIME.

Somedays ago I have ordered 2 watches from jabong.com of worth 8K/watch, I was not sure about their actual look on my hand that why I have ordered them both, & received the consignment on next day, their executive opened the pack of both watch & I tried the both & purchased the favorite one.

I'm having the same experience with yebhi as well.


Now after hearing all this long slow process, I was feeling very exhausted & returned product without purchasing. I think, this was my worst user experience with MYNTRA.COM.

**So all my online friend if you want flexibility, I will suggest you, do not go for this site.**

If you are sure about the product & Interest Only then you can go for it, otherwise not.

Good Luck,

Have a happy shopping with other sites, because industry is not short.

Sir/Madam,
I had ordered a product from the online shopping website, www.myntra.com on 31st of august 2012. (Order no. 3756471)
But my ordered product have been delivered to some person unknown to me. I have complained repeatedly to myntra customer care about this problem and they have been telling me that my problem will be solved and they will investigate about the misplaced product. But its been more than 40 days now and the response from them is highly unsatisfactory. Kindly help me in this matter.

I Purchased U.S. POLO ASSN. MEN BROWN SANDALS at INR.1699 in myntra on July 20th (order no.3364460) and received on 24th July.

Usually rarely I use sandals , I used the above sandals for few times a, Now upper layer start torn which looks very ugly and also above sandal is not comfortable to wear for long time.

just for using few times it torn off...surely item must be duplicate which is sold to me by myntra or U.S. POLO brand is making low quality sandals for INR.1699!!!!!!!!!!!!

I called myntra and shared my experience,they said mail my problem and mailed.I got only automated reply but no followup to my issues.

really i don't have patience to call them to resolve my issues instead i wrote my experience it may be use full for online shoppers.

also i attached my sandal's snapshot after using few times...now sandal have become still worst. definitely if i bought this in show room ,may be i will be not facing this problem.

think before shopping in online. enjoy ur shopping offline

Hi, on 12th sep " You have made Debit Card Purchase of INR 6691.81 on 12th September Info: VIN*MYNTRA.COM"

But i had not made any purchase from this web site its a fraud purchase from my debit card I had complain to bank and they had blocked my debit card also ,

However i informed this to myntra.com and requested them to stop this transaction. I follow up for many time by call & by mail. And every time they had given me assurance that you will get your money.

on 13th night they sent me mail as asking me my account detail to proceed further and on 14th morning i replied them also with detail, that time also after this mail i had again request them by mail & call that they have given me same assurance if its froud u will get positive reply.

But on 15th i had revived mail form myntra.com as below:

wish to inform you that, the order was placed on 12th September and the same was delivered today before some time to customer. Hence we will be unable to stop the delivery and process refund.

Here are the details :

The order was placed by Mr.Padam and the address is

Padam
we 32 mohan garden new delhi 59, Mohan Garden
West delhi 110059
Delhi, IN
Phone: [protected]


How come they proceed even thought the transaction had been stopped on 13th only.

Regards,

Vaishali Dalvi
[protected]

Your so called motto on your website “We are committed to delivering the best online shopping experience imaginable” should be “We are 100 % committed to delivering the WORST online shopping experience Unimaginable”
This was my first and last experience with you people and your service is worst then any of the online shopping sites
Below is my experience with you all
1. Order no 3692214 dated 23/08/12 Skechers Men Silver Sports Shoes Size 9(US 10) this I got on 26/08/12 and I received Skechers Women Silver Sports shoes size 7(US10). I called up customer support and after a long fight that I am not going to go thru the hazels of couriering the product to you and after speaking to a senior executive MS. Bhavya she arranged for the pickup and assured me that if I place the order again she will make sure the right size comes in.
2. Order no 3713115 Placed on 26/08/12 after assurance by Ms. Bhavya, Skechers Men Silver Sports Shoes Size 9(US 10) I got it on 29/08/12 again it was Skechers Women Silver Sports shoes size 7(US10) I called customer care and asked specifically for Ms. Bhavya she was not their some Amit came on line and after taking all details he said he will call me after checking with warehouse manager after that i called him twice since his call didn’t come and both times he was in some meeting. Then next day Ms. Bhavya called up and said they still haven’t been able to understand what the problem is and will get back to me. On 31/08/12 She calls me and said it was some Product code entry which was done by mistake and they have rectified it and said please place your order again and while on the phone with her I placed my order in 2mins order no 3757160 dated 31/08/12 and I give her this number and she assured me you will get the product in couple of days. BOOM in couple of hours i get any email that my order is cancelled and I speak with her and she said we don’t have stock, then why the hell she told me to place the order again. And till date the order which was delivered on 29th has not be picked up by Myntra.

I ordered a Nike bag and Adidas bag from Myntra.com and both of them turned out to be absolute fakes. They had the fake nike price tag but when I tore open the price tag, all the details were written in chinese and the product also looked extremely fake up close to me. I have used Nike and Adidas before and I would know what the original looks like. Even Googling the originals can help.
Also, they claim to not take returns if the price tag has been removed and even if they accept returns, they do not refund in cash just add it as credits to your Myntra account so if you wanna retrieve your money you will probably have to purchase another fake item since 90% of Nike, Adidas, Reebok etc items are fake on it. Terrible website and I'm never going to place another order there again.

They have send cheap & old stock to me,which were worn out and lost color in the first wash itself.
I have been chasing a refund of s 315 for the past 1 month,with numerous calls and mails,still not
received and to my surprise they finally said the refund has already gone to bank account,which
has never come to my bank account.
I have also spoken to a manager named Richard,who was very rude and unhelpful,after speaking
for 40minutes,i was tread as if i was lying to them regarding the refund and i was asked to send my
bank statement to confirm the amount has not gone into my account.

It was a hell of a nightmare with them and service sucks,
in spite of shopping worth 6k in the past few months
they were just not bothered and dont care.

Pls advise on the same to take it further.

Rajnikant verma
[protected]
order number - 2895051

I'm Vishnu.S,from Aluva. I had a complaint that I demand a wildcraft backpack & a set of f5 deos from myntra on 01/08/2012. but i didn't get it yet(11/08/2012).my order number was 3491521.i recieved the conformation message from myntra that "your order3491521 has been placed successfully" & "your order tracking code is [protected]" on 01/08/2012 itself.Next day(02/08/2012) i recieved a message from "LM-BluDrt" that"Your order from myntra will reach you thru Blue Dart vide awb [protected] on or after 04-AUG-12. Kindly keep Rs.1094 ready in cash".As their advertise ment states i waited for 7 days & call the customer care on"[protected]".and submit my complainton 08/08/2012.Then they replied that it will reach you before 72 hrs.But I didnt get it yet(11/08/2012).so my advice to customers is "DON'T WASTE YOUR TIME ON MYNTRA".