Myntra.com Complaints & Reviews

After complaining about myntra.com i had received an e-mail from myntra.com as an apology stating that due to overflow of same orders they had cancelled the order of many users including me and providing me an rs250 off coupon.After making me suffered so much now they are cancelling mine order by providing me an coupon, this is not it.If they are not able to handle orders then they should close their useless website.If in the end they had to cancel order then they can also tell this thing in past also, after waiting for 10 complete days they are saying to me that the order is cancelled.Please take strict actions towards them.

i want to cancel my order but hw???

shoes soul

Shoes soul

Dear Suraj,

Thank you for sharing your order details assure you we will revert back within next 48 hours

Regards,
Chirag B
Myntra.com

Dear Mr. Chirag B., Myntra.com


Today while going through the Status, i got that it is dispatched through Aramex, happy to read,

Sir, But My refund money of Cancelled product & Discount of Rs. 250 status is still remained same, kindly let me know the Status for that.

Thanking you,

Suraj Kumar Biswal

Dear Sir,

After showing discontent or being cheated feeling, the Higher Authority officials have handled the matter very well of mis communication and helped resolve my problem and refunded the entire amount with the product
I take my complaint back and glad with their authenticity...

Suraj Kumar Biswal

To transfer my money from cash back to my account

I want my money to be transferred to my account. When I called on the myntra customer care no. they said that there is no pending returns. The total amount is Rs.1967.00. I just want my money to be transferred to my bank account from myntra cashback.

Dear Abhishek,

We completely understand your sentiments; it was never our intention or our objective to hurt your sentiments & feelings.

As discussed on our call we have made a note of your grievance and appreciate you giving us an opportunity to assist you.

I sincerely apologise for the inconvenience.

We are working towards ensuring no orders go through if they are out of stock and the changes would reflect on our site soon.

I hope you treat this incidence as an aberration to the quality standards we strive to achieve & continue to shop at Myntra.com.

You, our customer, are our focus and your experience takes precedence over everything else. It is the key principle of Myntra.com and I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.

As confirmed we will be shipping out both the T-shirts within next 7 working days and look forward to a long relationship with you.

Regards,
Chirag Bhuva

After putting this complaint on site and my subsequent discussion with Myntra.com in call center, I received a personal call at me cell from Mr. Chirag Bhuva VP-Customer Connect. He understood my problem very patiently and provided me the solution at the same time.

I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.

Appreciate this effort.

Thank You,
Abhishek Pachori

Dear Abhishek,

We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.

Regards,
Chirag B

Amount debited, but order not showing and no confirmation email

Purchase account - [protected]@gmail.com Product -Knotty derby (P Id - 201439) Amount - 880 Payment mode - net banking Payment bank - hdfc bank After the payment there is no idea about my order. Please do needful.

I am satisfied now with MYNTRA.com services

shoe return

i had ordered asics shoe but there is only one shoe in the pair i wat to return it

Order is still not delivered nor any update in tracking status

Hi, My order is still not deliver and still there is no update in tracking status in last 6 days.

Dear B.vijaya saradhi,

Thank you for your valuable feedback.
We understand your concern and would like to inform you that the tracking number provided is correct and it will show you the status tomorrow morning. The product is ready to be shipped and tracking number is assigned to it however it will be collected by bluedart today evening and will be sent for delivery. We sincerely apologize for any convenience caused and we have also updated your wife about the same. We are striving to provide best services to our customers. We appreciate your support.
Please feel free to contact us at[protected]/03/19 anytime or write to us at [protected]@myntra.com.
We will revert back at the earliest.

Thank you,
Myntra Team

Dear Vijay Sardhi,

Greetings of the day!!

We await confirmation of closure of your service request registered with us.

Regards,
Usha J
Myntra.com

I placed order for siliper on myntra .com on 31 jan 12 my order no 2238153 your service very -very poor

Iam Sharath Chandra from Hyderabad, i ordered US Polo Assn Sandals from Myntra and availed discount through one of their coupons..From the time i placed an order until i received it..the service provided by myntra was excellent..compared with other onlinestores the service rendered by Myntra is the best, i can rate it along side FLIPKART.com. both these are not using any 3PL any more they have got their own logisitics..and the response i get from the delivery execs was also very prompt..and courteous..

believe me, i have purchased goods from other online websites also(espcially boasting to be one of the biggest stores in india) where i had a terrible time for 2-3 weeks first the goods sent were both used and wrong products and i had to visit their stores in GVK mall Hyderabad personally and had the product returned..during the entire process i called this company more than 15 times and sent them an e-mails but in vain..also they use the services of ARAMEX courier for this..of the entire online purchases the worst/filthiest i experienced was this courier..pathetic response you get for your queries always..they will have to do a lot to improve their services...

Experiences may vary..mine was this and just wanted to share it with you people.after all we are the consumers who have the right to get the correct product on ontime..to justify the money we spend..

Hope it helps..Regards, Sharath

I ordered shoes from myntra and got bluedart trackng number : [protected] but every time I enter it in their site they show it is not valid . Please help.

Iam ghizala, when i was doing the selection of the saree(viva and diva saree) from jabong at that time the price was shown was Rs.750 after wards i had added the product in bag and gone for purchasing, suddenly they had change the price within a day and made it Rs.1450. As being a good brand they are simply cheated customer.
Everyone having different experience, i am posting this to share my experience with you as many of you may had same experience.

I ordered a pink ladies kurtha, but received news daily and a used cloth.I suggest everyone to open the parcel and see the item inside it. I tried to explain to them multiple times in proper english... response is very poor. horrible experience.

I had order nike backback but bluedart showing not found.
Tracking number:[protected]

Your one has even been shipped. My order has never been shipped and did not arrive at all. And they were not even ready to listen me, when I called their customer service. They simply said sir, we can not do anything in such case and when I asked to talk to their supervisor they simply hanged up.

It appears that Myntra's objective is to be '100 %' customer satisfaction so they join the hands with many online review website to take the appropriate action on the customer dissatisfaction.

In my case, after the regress follow-up with myntra and blue dart the product has been delivered. The Myntra also refund the shipping charges of Rs 50 towards the compensation.

I am looking forward to use Myntra in future with the hope that Myntra will fulfill the promise given to me. I am going to try Myntra surely to conclude on the recent change in the Myntra object. Did they really improved the service or it is just a post-facto action to satisfy the customer?

sandeep kumar

Its [censored] Side...Dnt Any BUy Thru Myntra...I Order for Shoe On 18th June...Today 18th Aug. i dnt get My Stuff...i also wrote on Myntra Support...But No responce.

Yogi Tadvi

Sir, one parcel of myntra of any https://www.instagram.com/reel/CQob0j9gNKO/?utm_medium=share_sheet is fell down near my home...by mistake from ur delivery boy...now i m not able to reached out this parcel to right customer...so i requested u to collect this from my home...and i added upper slip of parcel with this information...my address- plot no-1379 jamuna dairy, sodala jaipur-302006

Not delivered in my pincode

I have placed an order on 23.12.10 and its a designed t-shirt for my new year eve. They have promised it will be delivered on 28.12.10 but till today it has not been manufactured. Their customer call numbers are not responded. They suck!!!

Myntra.com — Estd. 1977 Men Coffee Brown Leather Sandals color fade out in 2 days from purchase

Bought a flip flop of ESTD 1977 brand and within 2 days i see wear out of color of the flipflops. ESTD1977 is a reputed brand which is hand made leather then how does color goes of in 2days.. Not satisfied with the product

I have ordered saree on black colour but I received the wrong product a poor quality yellow colour saree. During the time of delievery the product came to my home but during the return they told me to self ship plz solve the problem. Otherwise give the money as myntra credit soon. Come and collect the wrong product it is the mistake by myntra
Order I'd:[protected]-2498601

31 product was delivered to me after that put request for return on 6th which was pickup successful on 8th then return got rejected in quality check

I had ordered a track pant but received a low quality t shirt, now after discussing with them for a week, they are saying they will not replace or refund the product. I mean what a approach this is.

i ordered a product from myntra.they said that it would be delivered before 27th.but they didnt.called them 2 times, they said that it would be delivered.still it isnt delivered