Myntra.com Complaints & Reviews

I have return one parcel but the refund is still not processed I have been calling them they are not reverting back they are not giving my refund of Rs 1767

Myntra send me a old looking dress so I have put a return request but they have earlier declined saying that product is used and later saying that the product doesn’t have tags but in real firstly the product was looking old so I have even not worn the product for trial and secondly all the tags are intact in the product and now they are not returning the product

I had orders many items on myntra and due to size issue I created return of 5 products but at the time of pickup, the agent had put false remarks due to which all of them have been put on hold. The products are in perfectly fine condition and tags are intact. Myntra is doing scam with customers and forcing them to keep the products by putting false remarks and after escalating the issue, they are giving the same response like a robot. Please help me in getting my refund back which is amounting to Rs.5000 approx.

I had purchased purse of forever brand for rs1500. I had received the wrong product, had registered the complaint on 31st march but till date there is no information. It was mentioned that within 72hrs complaint will be verified and product would be picked up by 6th april. But now the date has extended to 9th while there is no information about the verification. Cc agents are pathetic and do not understand the issue.

I had returned my jeans through order id #[protected] worth Rs 1289 on 24 March 2022. But till date I hadn't received my refund amount . On making complaint at there app, They are not giving proper response and making my ticket close. Please help in this regards

Order ID # 1197761 [protected]
I purchased this product form myntra. The product description mentioned this product can be exchanged or returned within 30 days. After receiving the product the product had a different colour which which myntra said will vary form the colour on the website. I placed a request to return the product as the size was too small and I wasn't able to exchange the product as myntra did not to have the next size available. To my surprise the myntra guy refused to collect the order as he demanded the product should match the colour on the website, this is after myntra says they will send the a colour that will vary. After calling myntra the myntra executive said the product is non returnable even when it is clearly written on the the website that this very product has an easy 30 days return and exchange.
I was very upset and rightly so I could not believe that i was cheated by myntra and lied at my face by myntra executives that the product cannot be returned even when myntra has clearly written that the product is returnable.
I would like myntra to take the product back and refund my money as they have mentioned on their website that the product is returnable as that is why I bought the product in the first place, if not I would not purchase any product.

Order ID # 1199391 [protected]
Product name: truffle collection pu white block sandals
Ordered from Myntra
I ordered for truffle Tie up heels and i received one piece of what I ordered and one piece of different design sandals. I request for return the delivery guy didn’t take it as verification was shown to him I contacted the customer care they raised an investigation and they’re telling me correct product was sent from their warehouse they’ve seen the recording and asked the courier service too. I want my refund Myntra this is just not done how can you cheat people sending wrong products and not accepting returns and telling correct product was sent based on donno what evidence which they’re not ready to show us

Delivery Boy And Myntra Team is Claiming That The Product They Delivered To Me Was Unused But I Am Claiming That the Product Was Used. Because I Didn't Use The Product. Myntra Declined to accept the product they are not thinking about Customer satisfaction. I want to apeal to Myntra and Customer Support Forum To Investigate This Issue And Send Delivery Boy Again For Quality Check. And Initially pickup the product and refund to me.

I have purchased 5 sarees from Myntra and i recieved one of them that is vastranand saree costs 1760 rupees. And the saree we received is torned and defective saree which is second hand product or used product. Is this the way to cheat with customer, i would like to never buy or use Myntra in lifetime, and i recommend the same to my contacts also

I ordered one oversized H & M T-shirt from myntra.com but size didn't fit me.
So I exchanged that T-shirt for a smaller size, but that T-shirt also didn't fit me
So I made a return request. And myntra now is saying no delivery guy is available in my area to take the product.
And I also cant exchange that product for another product.I tried to call customer care and that computer voice woman said they will call me after 5 minutes but now its been two days they havn't called me yet.

I need to return my order.but I'm unable to see my old orders.

Myntra Rejected My Return Of My Order ( Order Number 1200511 [protected] )
And Put In On Hold.
Please Send Again The Delivery Boy For Quality Check And Clear My Issue

I have ordered a Noise Colorfit Pro2 smartwatch with Order ID # 1200442 [protected] on 29/03/2022 and delivered on 01/04/2022 at 12 PM.
When I opened the package it was empty and the product is not there in the package. I am fully disappointed with Myntra's order and I want the product and if not possible then I want my money back.
I recorded the full video of opening the package.

I ordered one footwear from Myntra and I received the same on 31st March and due to size issue I created return and next day delivery guy took the product without checking it on front o[censored]s but later I saw in myntra app product said 'Refund on hold' due to quality issue. I called him he said there was network but I will receive the refund and I also raised same thing to cc and too said they will file complain against delivery boy and also investigate it.and today 1st April I got message saying your refund rejected as product did not passed quality check. I mean what's this how could do this. Means they are concerned about customer ? What if delivery person did anything?and first time am expiring such issue with Myntra really not expected.

Hi,

Product Ordered: HnM Pink Solid Cropped T-shirt
Delivery Date: 30th March 2022
Date of Return Reuest: 31st March 2022
Product Amount: Rs. 399/-
My E-Mail ID: [protected]@gmail.com

I wanted to place a return but they asked for Self-shipping. I called their Customer Care Helpline Number but they said the same thing and refused doorstep pick up. I requested the Customer Care Executive...

Hi..
I ordered some products from myntra.com. Order was not placed but my money got debited on 12th March 2022 till today I m not having any response from them. I raised request for refund but no use of it. Please I request u to help me to get refund as soon as possible.

I have received the refund of one of the products that i cancelled on myntra, it's been more than a month. I have followed of several times but still no update.

Order ID # 1197230 [protected]
Product Name: COTTON ON Women Black Solid Pinafore Dress
Refund amount : ₹ 2239.00

Order id:[protected]-9927801
Expected delivery: 30th March 2022
I have order these product on 26th March 2022, It was suppose to deliver on 30th March 2022, I have order these products for one of my best friend,
Myntra spoiled his birthday.
I want to log a complaint again Myntra.
Help me out on this.

I have made the purchase of 3199 from myntra. The refund was initiated by myntra on 19th march. But it is still not reflected on my bank account. Acc to branch manager myntra has not credited the amount yet....

As per Myntra, refund amount had been initiated on 18th, 19th and 20th March but I haven't received the amount yet.
They have provided me with the bank reference number but SBI is saying that reference number will not work and they need UTR number which Myntra is not providing. Refund is for around 23 products which amounts to around 25000 rupees.
Below are the few reference numbers which they have provided.
75105172078001803320694, 75105172078001803365749, 75105172078001803164639, 75105172078001803180866, 75105172078001803040292, 75105172078001803116464, 75105172078001802967040, 75105172078001803495512, 75105172078001803919727, 75105172080001810785315, 75105172080001810741094, 75105172081001815574937, 75105172081001815531937