Myntra.com Complaints & Reviews

I've ordered a Roadster co-ord set from Myntra recently and I didn't like the dress and wanted to return but when I put a request it said I should self ship the product. If they are providing door delivery why can't they pick up the item from here? This is not fair I want the product to be picked from where it has been delivered.
Order ID - 119428290257806315501

Whenever I open Myntra app it doesn’t work screen appears to be blank
white screen comes after opening the app
Plzz solve this as soon as possible

Whenever I open Myntra app it doesn’t work screen appears to be blank
Black white screen comes after opening the app
Plzz solve this as soon as possible

I have received the torn and wrong product from Myntra.com.
I tried to return the product informing the same and packaging was also tampered when I got the product. I shared the images with the Myntra.com but they are not accepting the product. They first picked up the product and then they messaged me that the brand tags were not there but I have the proof that the product has the brand tags intact. Now they are asking me to keep the product and I don’t have any option available. Product price is 1422 inr. Myntra is not accepting that they delivered the wrong and defective product. I tried making them understand with the proofs with all the pictures. I have the picture below and Myntra reply with a screenshot.
Please help me out.

Dear sir/Madam,

I received one product from Myntra. And that product is not suitable for me. Because i raised return the product. When I received product in that no tag slip is there. But delevery agent person asking for tag receipt. I told him I only received product but in that tag is not there. Same day I sent mail through Myntra application but nobody is responding my mail. And I'm several times i called customer care not received. Today one more product I received in that product also tag receipt is not. Need a solution for the same.

Product details as below mentioned:

Order ID # 1193356 [protected]
Name :- Pramod Koti
Contact No :- [protected]/[protected]

I got used, torn and different brand shoe in place of hrx shoe ...
I have self shipped the order at the courier office but they are giving any response now
I'm very disappointed by this service..
I want full refund so that i can shop on Myntra again.
So please resolve my problem ASAP.

I have ordered 4 sarees form Myntra
For some reason I have returned all 4 in next day
I felt like some products has been used I like some different smell as well.

Then I got refund money for 2 and 2 was in hold for quality check
Then I call Myntra they said u will get updates in someday so i waiting for that.
In same day I got refund got one saree
And one saree i not got money .
Then again I call Myntra they said it's not passed in quality check so return to customer.
I was confirmed that I'm right that they send a user product and fooled teh coustomer.
They said to receive the reshipped product then again make a call for return it.
In next day I received the product and I call Myntra they saying now it's was not possible to return since it's not passed in quality check.

Now they denied completely.
They cheat the customer send old user product and when they return they saying used product.
And more over in the middle these courier person are playing very good role in that . They blinding says it's used.
They don't even know that how it's reve8for the customer.

Its about 4140 rupees not a 400 to keep its Just like that.
Order ID # 1193098 [protected]
[protected]@gmail.com

Myntra is not giving a refer and earn
I will complete the task Myntra is not respond and customer care are cut my phone for checking the details why Myntra is not giving a refer earn
Whereas I completed his work on task
Please can you refund and give me a refer

So basically two days back I received a call from the delivery office that your two parcel has arrived but we can’t deliver it to you as their server is still not showing the option of dispatch. Then I waited for two days & now instead of working on their server & when the parcel is actually at my locality delivery station they sent me the notification of cancellation of the product & when I raised this issue that when the product is still in the locality delivery station then why instead of working on your server you are cancelling the order & they replied with their not so valid reason & stopped write to us” facility for me!! Like seriously how disgusting. Now I ordered the new pair I want the company to either deliver me sherrif heels by tomorrow or the new pair within 2 days at any costtttt!

Myntra Company is Unnecessarily Advertising fake Statements about discount on first order to grab the customers attention. I Kindly request Myntra Company not to share or not to advertise such fake Statements about discount to grab customers attention

I ordered few lounge pants as i am a regular customer
But one of them turned out to be a torn one .
I recieved it today only and by the time i took it out to wear i saw it was torn
Kindly refund my amount

I am Reshma Sirisha Pulaparthi, I Ordered Item on 04th, JAN 2022 from Myntra mobile app and made payment trough my PhonePay UPI. Initially delivery date shows 10th Jan, 2022. Still now I'm not received the product item. But in app showing as delivered.
I request you please look and resolve the issue.

Order item details:
Invoice Number: I2922TE[protected]
PacketID: [protected]
Order Number:[protected]-0122101
Invoice Date: 04 Jan 2022
Nature of Transaction:Inter-State
Order Date: 04 Jan 2022
Place of Supply: ANDHRA PRADESH
Nature of Supply: Goods
ITEM: LCMTSHRT[protected] LOCOMOTIVE Men Blue Slim Fit Solid Casual Shirt, Size: S (39)

We have ordered a saree in myntra. The order was a Mimosa saree and paid for it online. But unfortunately we have not received any info regarding the product. We have sent them the contact numbers but have not recieved any info till now. The order I'd is MYNPOO27684776

Order ID # 1194190 [protected]
Hi,
I am currently facing an issue from myntra.i have ordered a pair of crocs navy blue bayband crocs and I just got another pair of crocs which is of another model and it has been damaged while I inboxes it.it has been 2 days and no further proceedings has been done by the customer care.the product was returned on the next day ie on 19th Jan 2022 and after that it has been on hold and on the same day the 'on hold' become 'the return has been declined'.on the next day ie on 20th Jan the order has become 'out for pick'.it has been 3 days im waiting for my refund.

I request you to kindly initiate my refund.

No response to the complain lodged on 18th Jan.and the customer care no.is out of service.Not finding any way to reach Myntra.

We didn't receive the product (KURTI)
yet, the order was placed in the month of November and payment is also done.
Kindly check, I have the payment details

I cancelled my order with Order ID # 1194310 [protected] also the refund is granted but my 78.24 and 52.17 INR had been added to the Myntra credit without my consent and knowledge.
Please remit my balance amount to the account and stop cheating people like this.

Appreciate your support and looking forward to resolve the issue.

Thanks and regards

I have ordered hrx navy blue shoes from Myntra from anja*********[protected]@gmail.comwhose size didn't match my feet size, so I put return request and after careful examination and checking of product it was picked up by agent, but I got that product back because of quality check issue.
Inspite of proper tags that unused product was failed in quality check stating reason that it was used, the product was thoroughly checked by the pickup agent and then also it was returned so either the pickup agent is not right or the product was used itself.stop duping the people and refund my money

This is regarding my order[protected]-3971003. There were 5 items in the order out of which I have only received one item however the status was updated as delivered. There are 4 missing items in the delivered order.

The order with only one item was delivered on 28 Dec. I have immediately raised a concern to Customer care with multiple tickets however the issue is still unresolved as on date. Attached is the screenshot of the tickets which are subsequently closed without resolution.

I have spoken to customer care multiple times however they are unresponsive and unable to identify the root cause of the issue and hence resolve it. I kindly request to please investigate the issue of these 5 missing products in the delivery and let me know the updates. All I want is confirmation that the package shipped by the seller to Myntra and then from Myntra to the Logistic department and then delivered to me was the same. But Myntra has failed to verify it. Customer-care desk kept providing the information about package delivery date and time to its different stops, but they were unable to verify if the package was the same or not.

Please note that this is a serious breach of customer trust - How can the order status be updated as delivered when 4 items in the order were not received at my end.

As this is a serious breach of consumer trust i.e. delivering one item against a payment of 5 items and because MyntraSupport is unable to resolve this for last 28th December, 2021, I am left with no choice but to raise it to further authority.

Order ID # 1191633 [protected]
Product: DressBerry Women Blue Skinny Fit Mid-Rise Mildly Distressed Stretchable Jeans
Issue: Refund failed
Reason: It's asking to update bank account number and if trying to update the bank account, when I click on the link It's giving an error "Something went wrong"
I have contacted the customer center or help multiple times but I didn't receive any update regarding the issue I have raised.
I request you to help me to get my refund back.
Thanks