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My Recharge Complaints & Reviews

www.myrecharge.co.in

1

Updated: Jun 7, 2024

Complaints 114

Resolved

21

Unresolved

93

So far, so good. My Recharge is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope My Recharge will keep up the work and continue to help more customers with their concerns even better 🤝

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My Recharge reviews & complaints page 5

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Address: 712148

Dear sir,
I forget my user id and password, please sir resend me my user id and password, because i can't recharge any number and can't joining anyone. My registered mobile safe, sent the information on this number, my number is [protected], please check it out, and sent those, then i will start my work from your company. I wish, my problem will be resolve.

My Recharge customer support has been notified about the posted complaint.

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B

Bishal Rana

from Hyderabad, Telangana

Sep 21, 2018

I have lost my id and password, how can i get it back...

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Address: 795002

Website: [email protected]

The transactions was done yesterday around 6:55pm while i was trying to recharge my jio sim card using upi i. E, bhim app, the amount has been deducted from my account but, i still haven't received the balance in my phone. This is the very 1st time iam having problem using these app, thod it will never happen this way. Please refund me back the money into my account.. Thank you!

My Recharge customer support has been notified about the posted complaint.

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S

Satheesksk

from Dharapuram, Tamil Nadu

Jul 31, 2018

I have recharged but the recharge eas not successful but the amount was deducted take any action

R

Ramanrk72

from Noida, Uttar Pradesh

Aug 7, 2018

Retailer id lost ho gya hi mera details name Raman Kumar DOB 26.06.1992 mob [protected] mera retailer id pata kariye

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Address: Bankura, West Bengal, 722152

Sir
I am shyama prasad goswami, village-khalagram, post- khalagram, police station-taldangra, district-bankura, pin code-722152
my submitted mobile no [protected],
My my recharge login id and passwords lost, thats matter i am did not login my apps and could not any work, please provide me how to collect my I'd and password... Please solv this problems

Aug 9, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

My Recharge Customer Care's response dear sir
please check your register mobile no
Password Sent successfully

View replies

M

Migang Babu Mili

from Hojai, Assam

Jul 19, 2018

I forget my id &passport pless help me to run my buss
ines

Migang Babu Mili's reply, Jul 11, 2018

mobile number 9864478500

L

Legend Harshita

from Gurgaon, Haryana

Jul 19, 2018

I will recharge my Jio number 399 rs but my mistake recharge will done Airtel number and recharge is unsuccessful but 399 RS deduct from my account transaction no.is N[protected]. Please refund my mobile as soon as possible. Please refund my amount please.

G

gunajit barman

from Guwahati, Assam

Nov 22, 2020

I forget my used id n password
[protected]

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Address: Ganjam, Odisha, 761125

Sir my mobile no is [protected] name reena rani nayak i forget my user ld, retailler id & my login password. Please send my details to resume my recharge account immediately. Please help me. I can't use last 3year to my user i'd but now i want to resume my recharge account. I have receive any other massages of my recharge team. But i forgets my details so i don't login it. Please can you send my user i'd retailler i'd & login password.

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
check your registered mobile
Password Sent successfully

View replies

R

rupam786

from Kolkata, West Bengal

Jun 15, 2018

Sir,
Humbly I request to u sir I Dwaipayan Narayan Roy I am a user of Myrecharge. So want to u sir I have forgotten my ID and password but I have registered mobile no [[protected]]. Please send me my 3 id & password my email address is [[protected]@gmail.com].

Thanks & Regards,

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Address: Rangareddy, Andhra Pradesh, 500074

Dear sir/madam,
I have done my idea recharge 449 using idea network and transaction done by using paytm wallet.
Money 433 rs deducted from my account and order no i'd[protected] is generated.
I would like to know whether my recharge will be done??
Or
My money will be refunded???
Or
Should i do another recharge??

Please let me know the status at the [protected]@ [protected]@gmail.com

Regards
Sai krishna
[protected]

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
please contact idea care
this recharge not happen from www.myrecharge.co.in

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U

Ujjawal baba

from Patna, Bihar

Jun 7, 2018

I have lost my id and password of my recharge..
My registered number is [protected].
So please solve my problem.

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Dear sir,
I forget my password and due to aircel not continue service my mobile no also change so how can i recover my password
I am urgently need my recharge is and password due to retail shop for recharge all type of prepaid mobile and dth and other valuable service.
So pls solve my problem as early as possible
Thanking you
My recharge i'd 279654
New mob no [protected]

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
please porting without sim network
http://35.154.143.159/upc/getUPC.jsp
and then u will get password

View replies

D

dhibar

from Muzaffarpur, Bihar

May 7, 2018

Sir mera id - 216329 name Bishwanath Patar hai maine [protected] account mai 500-500 ka amount deposit kiya tha woh amount mujhe nahi mila hai mere pass deposit ka slip hai mai woh aapko bhej raha hoon sir please help me.

My Recharge Customer Care's response, Jul 11, 2018

Verified Support

dear sir
check your wallet
already updated in your id.

M

Manish Velani

from Pune, Maharashtra

Jul 5, 2018

Amount detected but recharge not successful pls refund my amount

U

[email protected]

from Kolkata, West Bengal

Jul 10, 2018

Please provide such information.please help me my recharge forget id, my mobile number protectedhis number register,

[email protected]'s reply, Jul 5, 2018

my recharge id lost

My Recharge Customer Care's response, Jul 11, 2018

Verified Support

dear sir
check your registered mobile
Password Sent successfully

K

Kaku aggarwal

from Mumbai, Maharashtra

Aug 22, 2019

Name=anju aggarwal
Old Mobile no. [protected]
I change my mobile no. And forgot id and password

My new mobile no. [protected]

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Address: 272163

Website: amitabhraj17895gmail. com

To
My recharge private limited
Subject
Hamare senior sir mr. Ramkesh ji h jo hamari grean krne ke 2900 rupay le liye jisme unhe hame jo product dena tha wo abhi tak nhi diye aur paise kha gye unka phone bhi nhi lg raha h
I'd to grean to ho gya leking product abhi tak nhi diye jo ki 3 month se jyada din beet gye h kahte kuch h aur krte kuch aur h isiliye mujhe is compny nafatrat ho gya h
Aur wo n hi kuch motivat krte ki work kaise krna h

Aug 12, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
please call
franchises care[protected], [protected]

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B

Bhaskar Dahal

from Bokakhat, Assam

Apr 17, 2018

My my recharge Pvt lmt user I'd is 187668
And my registered mobile number is Aircel [protected] ... Now my mobile number is Aircel block...so plz send me user I'd and password to [protected]@gmail.com
Please kindly ...
Thanks

P

Pitambar Mishra

from Ashoknagar, Madhya Pradesh

Apr 20, 2018

Sir plz provide my recharge Id no as soon as possible .

P

premsagar123

from Mumbai, Maharashtra

May 11, 2018

Loss my id my password is prem123 pls sent my id my new mob no [protected] and my gmail address [protected]@gmail.com

P

premsagar123

from Mumbai, Maharashtra

May 15, 2018

Pleas sent my recharge id my gmail address. [protected]@gmail.com

A

Alzm

from Hyderabad, Telangana

Jun 4, 2018

I am Sanchali barman. I have
forgotten my password and ID of my
my recharge account which is registered on my mobile number [protected] . I am facing difficulties to use my account.
So l shall be highly obliged if you solve my problem. Please kindly
Solve my problem as soon as possible.

Thanking you.

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5 Comments

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Sir i forgot my user id and password. My mobile number is [protected] and email id id [protected]@gmail.com. Please send my user id and password. Sir please send my user id and password this mobile number. Please send me sir my user id and password. My mobile number is [protected]. Please send me my user if and password. Please send me my user id and password. And retailed id send me.

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
check your registered mobile
Password Sent successfully

View replies

A

askmoorthy

Jun 18, 2018

On 4th June I had effected a payment of rs. 283.00 tru net banking for my mobile payment mobile no. [protected].

It was a failed transaction and refund deducted was initiated at your end. So far amount not credited to my account.

My transaction id no. INB C[protected]. Kindly do the needful.

P

Pranab Barman

Aug 17, 2020

Pranab Barman. Vill-Kadamtala. P.o -Barama.Baksa . Assam Sponsor Mr. Abani Das.

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Sir/madam
I forgot my password and id of my recharge account. My registered mobile no is +[protected]. My mobile no is not protected. Please help and provide me the password and id of my account. I lost also my sim card with my mobile. How can i get my password and id? Can you send me the password and id in this mail id. Please help me out from this problem.
Thanks

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
check your registered mobile
Password Sent successfully

View replies

B

Baby Hazarika Mougli

from Tezpur, Assam

Feb 20, 2018

Sir,
I forgot my password and user id. My registered mobile no is +[protected]. Please help.

L

lipta

from Bhubaneshwar, Odisha

Feb 20, 2018

Dear sir,
please refund my amount in bank account.

P

pragya m

from Veraval, Gujarat

Mar 7, 2018

My order number is [protected].
I just recharged today my airtel mobile number [protected].
Paytm is showing my order is successful but recharge not done yet.
Please help as soon as possible.

S

Sudhusaab

from Hyderabad, Telangana

Apr 17, 2018

The recharge am 48 hour before Airtel money Am doesn't"t accept cashback pls ealrier solve my problem my phone num [protected]

R

Ronish Antony

from Chakia, Bihar

Sep 10, 2018

I forgot my ID & Password, please provide the same

B

babairana

from Darbhanga, Bihar

Nov 11, 2018

I forgot my password and user id. My registered mobile no is +[protected]. Please help.

K

Kuwar lal

from Shahpur, Gujarat

Dec 8, 2018

I forgot my password and user id. My registered mobile no is +91 [protected] &my email_id is [protected]@gmail. com
Please help.

H

hnscc

from Jasidih, Jharkhand

Mar 24, 2019

I forgot my user id and password of myrecharge.
Plz provide solution ASAP

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Address: Moga, Punjab, 142001

A request was approved through bhim transaction to jio recharge of ₹409 and the money was deducted from my account but the recharge was not successful it was transferred through upi request of [protected]@icici. As i called the jio customer care the told that the payment was declined on their behalf and was not successful.

The message was
"your a/c no. [protected] is debited by rs.409.00 on 06/01/2018 and credited to [protected]@icici-indiaideas (Upi ref no[protected]]."

Transaction time was 11:48am.
Transaction date was 06/01/2018.

Name - vikram singh
Ifsc - idib000m151
A/c no.- [protected]

Please refund my money.

Payment

Aug 11, 2018

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

My Recharge Customer Care's response dear sir
please contact billdesk.com
u not use www.myrecharge.co.in services

View replies

P

premsagar123

from Mumbai, Maharashtra

May 15, 2018

My name is premsagar my address village- umarpoti, post -barrel, p.s. -ranchirai, dist-durg, state chhattisgarh, pin 491222. My complain is my recharge id no forget pls sent my id my gmail address [protected]@gmail.com and my new mobile no [protected]. My password prem123 pls sir

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Address: Tirap, Arunachal Pradesh, 786630

Website: [email protected]

Sir/madam,
I have deposited ₹2000/- only on 10/12/2017 through netbanking in my recharge sbi account no.[protected] transaction no."ut12422356" but, i don't have received balance till today & topup request has been sent successfully than i have try request again status is showing request already processed with rejected status on dec 10 2017 9:18am by mtred[protected]. So, i request you to kindly help me with in this regards.

Thanking you.

Phampo wangsa
Id: 739113
Mobile no. [protected].

My Recharge customer support has been notified about the posted complaint.

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A

Anna Brahma

from Hojai, Assam

Feb 20, 2018

I
I forgot my ID and password my registered ...phone number is [protected] ...please I humbly request you to solve this problem of mine

R

Rajpal Singha Rai

from Bhubaneshwar, Odisha

Apr 24, 2018

Hello, sir
I manoj sarkar my mobile number is [protected].but that number is closed...my new number is [protected]...i forgot my my id and password...so please help me...my email id is manas.[protected]@gmail.com...please send me my id and pasword

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Address: 799008

My id no 7520895. I have booked one tata sky hd disc on 28.11.17. For the first time i have purchased tata sky disc from my id. At the time of joining in my recharge it was told men that there will be one time rebate of rs 600.00 for purchasing of tatasky disc. But at the time of purchasing the disc i have not get the rebate. Why? Please make necessary arrangement for the proper justification to me in an early date.

Dec 30, 2017

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

My Recharge Customer Care's response dear retailer
please check your topup wallet
amount already added
28 Nov 2017 18:25:25:477
tx id[protected]

Jan 24, 2018

Pankaj Taye's response Sir, l am forgot my password, id and transaction number.

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P

Pankaj Taye

from Bhubaneshwar, Odisha

Jan 29, 2018

Please send me the details of id and password.

B

Bamshankar Kymar

from Gaya, Bihar

Feb 13, 2018

Dear sir
Mai apna I'd or password bhul gaya hu please mujhe apna I'd or password mere registered mobile no par dubara send kiya Jay mera mob no hai [protected]

P

prince bhanu soni

from Etawa, Madhya Pradesh

Mar 15, 2018

Mobile recharge .

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Address: Kishanganj, Bihar, 855101

Website: my recharge

My id and password is lost. My registerd mobile number is [protected] wiche is my id and password is lost. My registerd mobile number is [protected] wiche is registerd omy id and password is lost. My registerd mobile number is [protected] wiche is my id and password is lost. My registerd mobile number is [protected] wiche is registerd on my p098hone no[protected] on my phone no 896994n my p098hone nomy id and password is lost. My registerd mobile number is [protected] wiche is my id and password is lost. My registerd mobile number is [protected] wiche is registerd omy id and password is lost. My registerd mobile number is [protected] wiche is my id and password is lost. My registerd mobile number is [protected] wiche is registerd on my p098hone no[protected] on my phone no 896994n my p098hone no[protected] on my phone no[protected] on my phone no 8969946

My Recharge customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by mraj alam My id and password is lost . my registerd mobile number is [protected] wiche is My id and password is lost . my registerd mobile number is [protected] wiche is registerd oMy id and password is lost . my registerd mobile number is [protected] wiche is My id and password is lost . my registerd mobile number is [protected] wiche is registerd on my p098hone no[protected] on my phone no 896994n my p098hone no[protected] on my phone no 8

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Ã

ÃÃ±Ã¬Å›h Ä¶Å±mÃ£Å™ ÄžÃ¹pÅ¥Ã¡

from Gonda, Uttar Pradesh

Nov 28, 2017

Dear my recharge,
i am Anish kumar gupta
i forgot my user Id and password
my mobile number is [protected] and email id [protected]@gamil.com
please send me my user Id. and password
Shortly send me on my mobile number or email id.
Please

M

Mur Mur

from Dhing, Assam

Dec 1, 2017

Sir i am the member of my recharge i forgot i id no so could you please help me to got it back this is my registered mobile number [protected] and my name is istifan murmu

M

Mohd Azmir

Jan 10, 2018

Please return my money deduct from my account bnk by google young joy 10 times

D

deepak kumarmr154

from Bengaluru, Karnataka

Jan 23, 2018

I paid 398 rupees through UPI successfully deducted from my bank account by Indian ideas on 22nd January 2018 still nw my mobile didn't get recharged so please refund my amount back
My jio no [protected]
So please send my money back

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Address: Karnal, Haryana, 132041

Website: www.myrecharge.in

I forget my id and password of myrecharge account which is registerd on my phone no [protected] what should i do in this connection i want to issue me id and possword. My registered no is [protected]. Hence therefore it request to your kindself please look into the matter personally and i shall be highly thankful to you for this act of kindness
Thanks

Dec 10, 2017

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

My Recharge Customer Care's response dear sir
for this issue please tell your mobile no
we will generate a new password
for this u can cal our helpline[protected]
or u can visit www.myrecharge.co.in
and self re generate password.

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Address: Nellore, Andhra Pradesh, 524002

Website: www.freecharge.com

I have recharged my mobile with rs.100 and it hasn't recharged but money has been deducted from my bank a/c. Please try to solve my problem as soon as possible, my sim card company name is idea. And i have done many transactions through that www.freecharge.com every time my transactions were successful but this time i have faced problem try to solve as soon.

My Recharge customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan

Dear sir/mam
My franchise name is fr00393 and the given name is usha enterprise.
User name - usha singh, user id -8201514, mobile no.- [protected]
I have send myrecharge company a email regarding return of my security money 20, 000 through vishnu. [protected]@gmail.com 2 days ago but there is no reply back from company.
I therefore request you to have a look on my complaint and clear my amount.
I shall be thankfull to you for this'

Yours faithfully
Vishnu singh
Mobile no. -[protected]

Oct 30, 2017

Complaint marked as Resolved

Good service from the company ...They call me back and tell me refund my security money ... Thank u ...

My Recharge customer support has been notified about the posted complaint.

Nov 26, 2017

Tapaskumar Paul's response Plz call

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P

Paresh Ch Saha

from Kharagpur, West Bengal

Nov 22, 2017

Old help me I lost I'd n password

T

Tapaskumar Paul

from Narayangarh, Haryana

Dec 1, 2017

Plz call

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Address: Goalpara, Assam, 783121

Website: [email protected]

Sir, Myself Karna Kanta Majumdat on dated 23rd october 2017 I have transferred amount of 2062 To your sbi account by online And hence forth the same amount has not been credited to my account or refunded to me. My registered mobile no is [protected] which i kept it my home. Presently i am servicing in j&k & my mobile no is [protected]. Hence i reed to you that kindly solved my problem as soon as so that i can use my account again smoothly.

My Recharge customer support has been notified about the posted complaint.

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S

Santanu Dolui

from Mumbai, Maharashtra

Nov 15, 2017

Resolved) my recharge -i forget my id password of freecharge account which registered on my phone no [protected]

R

Rupak Dalei

from Ranaghat, West Bengal

Nov 21, 2017

My mobile no -[protected]
i have lost my user id & password

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Sir,

My name is puneet trivedi and my registered mobile number is [protected] & email id is [protected]@gmail.com.

I have forgotten my id, password and transaction password of myrecharge account which is registered on my phone number is [protected] what should i do.

In this connection, i want to issue me login id, password and transaction password. My registered phone number is [protected].

Hence therefore, it is requested to your kindself please look into the matter personally and i shall be highly thankful to you for this act of kindness.

Thanks

Puneet trivedi,
Mobile number - [protected]

Nov 20, 2017

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

My Recharge Customer Care's response dear retailer
we have resend your password details
please check your registered mobile no
xxxxx43144

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Address: Nawada, Bihar, 805110

Dear sir.
My name is.. Mahesh kumar
Address is... Gaya road duraga sthan ambadkar nager nawada bihar..805110

My recharge id..998697
Register mob no..[protected]Mobile number kho gaya hai)...

To change mobile no... And forgot my password...

My recharge id - 998687
Old mobile no - [protected]
New mobile no - [protected]

Nov 21, 2017

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

My Recharge Customer Care's response dear team
please call +[protected]Recharges only)
or u can submit request by website and apps.

View replies

A

avisi

from Siliguri, West Bengal

Jan 7, 2018

Dear sir.
My name is.. Avik sinha roy
address dakshin kotalpur kumrul hooghly west bangal

My recharge id..227241
Register mob no..[[protected]]Mobile number kho gaya hai)...

To change mobile no... And forgot my password...

My recharge id - 227241
Old mobile no - [protected]
New mobile no - [protected]

B

Bhavesh Thakor

from Surat, Gujarat

Apr 8, 2018

Dear sir.
My name is.. Mahesh kumar
Address is... Gaya road duraga sthan ambadkar nager nawada bihar..805110

My recharge id..998697
Register mob no..[protected]Mobile number kho gaya hai)...

To change mobile no... And forgot my password...

My recharge id - 998687
Old mobile no - [protected]
New mobile no - [protected]

dear team
please call +[protected]Recharges only)
or u can submit request by website and apps.
Complaint comments 1 Comment Updated: Jan 7, 2018
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Av avisi
Jan 7, 2018

Dear sir.
My name is.. Bhavesh thakor
address singarava ahedabad

My recharge id..271906
Register mob no..[[protected]]Mobile number kho gaya hai)...

To change mobile no... And forgot my password...

My recharge id - 271906
Old mobile no -[[protected]]
New mobile no - [[protected]]

B

Bhavesh Thakor

from Surat, Gujarat

Apr 8, 2018

Dear sir.
My name is.. Bhavesh thakor
address singarava vadavali chali A'bad

My recharge id..271906
Register mob no..[[[protected]]]Mobile number kho gaya hai)...

To change mobile no... And forgot my password...

My recharge id - 271906
Old mobile no - [[protected]]
New mobile no - [[protected]]

J

Jahidul Islam Talukdar

from Duliagaon, Assam

Nov 12, 2018

Sir I am Jahidul Islam Talukdar. MyId1596924.I forget my password and my mother no is blocked.. Pls help me

R

rahim uddin

from Kohima, Nagaland

Jan 18, 2019

plz my ID 3695628
Password change
registered mobile number[protected]
Name Rahim uddin
[protected]@gmail.con

S

Sudeep Lakra

from Khed, Maharashtra

Feb 21, 2019

Dear sir my name is sudeep Lakra at-p.o. Kinkel dist simdega jharkhand 835223 Register mobile no [protected] kho Gaya hai To change mob no and my password old mob no [protected] New mob no [protected]

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Address: Bangalore, Karnataka, 560100

Dear sir,
My prepaid tata docomo no is [protected] on date 04/08/2017 i checked my no offer is 55 rupes rechage getting 55 tt 30days, same recharge done but i recived masage 55 rupes and validity 5days. I called customer care enqiury about plan she told msg is correct, u recharge done online, online recharge not getting offers (Online recharge not a money)

Sep 5, 2017

Complaint marked as Resolved

My Recharge customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2017

My Recharge Customer Care's response dear retailer
my recharge not provide any sms
on recharge offer
recharge offer sms and confirmation provider by operator
please contact operator helpline 198.

View replies

B

bhawani sankar saini

from Varanasi, Uttar Pradesh

Sep 11, 2017

My reacharge id and id passward forget

S

shambhulal saini

from Lucknow, Uttar Pradesh

Sep 11, 2017

Mail id : [protected]@gmail.com
mob. no. : [protected]

I

Indrajit Newar

from Bhubaneshwar, Odisha

Sep 27, 2017

Sir, I forget my recharge user id and password.. My registered mobile no is [protected]..pls help..

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