Comments
I ordered Zee Marathi magazine on 28th Oct. 18 with bookganga.com. However, to my surprise after constantly pursuing the matter, after a gap of 20 days it was delivered in my absence in my house. In fact I asked for the refund of the payment as their executives were rude, were unable to understand the issue and constantly trying to avoid contacts with their superiors. Moreover, in stead of admitting their lapse, they tried to give false promises. I would like to share this bitter experience with those who intent to go for purchase with this company. Pl take care that it is fulfilled or else you will get frustating experience and loss of money.
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
17
Pending
0
Resolved
9
