[Resolved] Myvishwa Technologies / Bookganga.com — bought paperback get ebook

diff_2013

from Pune, Maharashtra

Website:

www.bookganga.com

A few days back i had this frustrating issue with online book store called bookganga.com.

I was interested in a paperback book that was available on this site. The information page clearly stated paperback binding. So i added it to the cart and purchased it. However i was surprised to find out that what they in fact sold me was an e-book.

Now i knew that as per their policy on e-books no refund is possible.

Customers willing to purchase paperback editions from this site, please be aware, instead of paperback you might end up getting an e-book.

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Dec 27, 2017

Complaint marked as Resolved

MyVishwa Technologies / BookGanga.com customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

MyVishwa Technologies / BookGanga.com Customer Care's response Dear Sir/ Mam,

Sorry for the inconvenience casued to you. Just to notiffy you we do give refunds to our customer is such cases. We request you to please provide us your invoice no. / contact no. for better assistance.

BookGanga Customer Support.

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Comments

Mandar Govind Naik

from Mumbai, Maharashtra

Sir / Madam,

I have ordered 2 books of Diwali Ank of Zee marathi, with Buyer name : Rashmi Mandar Naik; Invoice No :[protected]

We have not recieved till date, neither able to track the same.

Kindly provide the details & expected time of delivery.

Rgds,
Mandar / Rashmi