[Resolved] Naaptol — defective and incomplete order delivery | |
I purchased a juicer set pack vide order number 62917788, on 4nov 2019 offer in respect of naaptol offer in which 3juicer was shown to deliver in 399rs but only 1brocken set has been delivered to me, on 08nov.2019 n when i complained then they decline to deliver me other sets dat i had offered. Kindly take suitable action as soon as possible against them because they cheated to consumer by showing wrong adds n providing incomplete orders🙏
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Dec 10, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for order no. 62917788, we are hereby processing refund through NEFT. Kindly follow the below mention steps for free pick-up: 1. Please pack the complete product in travel worthy packaging. 2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days. It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further. Meanwhile, we would request you to share the Bank A/c details of “SHIVA ADHIKARI” at [protected]@naaptol.com so that we can process your refund accordingly. Bank Details Required : 1. Account holder name:- 2. Bank Name:- 3. Account No:- 4. Branch Name:- 5. IFSC Code :- (which will be mentioned in your cheque book). We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |
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Dear sir i got a leteer from naptol for winning a lucky dip and they sent scratch card to me nad they told to deposit 8500 amount on security deposit purpose is it true lucky dip or any fraud ...shall i pay the security deposit of 8500 rupees pls give some answer to the issue
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