Naaptol — naaptol has delivered a damaged product and they are refusing the return | |||||
I had ordered a pressure cooker set at naaptol on 24/05/2019 and the delivered item was damaged and i had contacted customer care and tey said the return will be done within a week but after 2 weeks they called me and said they will not be able to take return and will not be able refund the cash ( registered number : [protected]) I need my cash back or i need a new product Was this information helpful? | |||||
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Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Naaptol Online Shopping Customer Care's response Dear PaulWe regret the inconvenience caused to you. Our customer care executive will get in touch with you and address your issue with right resolution which would be up to the mark of your satisfaction. Please feel free to contact us at [protected]@naaptol.com. Thanks Customer Care Team Naaptol Verified Support Jun 18, 2019 Naaptol Online Shopping Customer Care's response Dear Paul, We regret for the inconvenience caused to you. With regards to your complaint for order no[protected], we have instructed our logistic team to coordinate with courier and arrange pick-up on priority for replacement. Kindly wait for 48 hours to expedite the same. Request your patience in the interim @Team Naaptol | |||||
 2 Comments | |||||
Comments
I shopped for a sewing machine from naaptol online but it did not work even on the first day when I tried to contact the customer care they said cant do anything about it but after months Got a letter by speed post along with a scratch card stating that I have win a cash prize and plz sms the six digit code on no [protected].
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I this true, i have recieved a book post to my home is this true
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