[Resolved] Naaptol Online Shopping — (fraud) do not do any products from naaptol

Avinash Kulshrestha

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400703

(Fraud) do not do any products from naaptol.

I have brought some stuff from naptol last week, as in the ad its says that try for 2 days & if you don't like it then you will get your money back.

Within 24 hrs i requested for a refund, they told someone will collect the stuff but latter they closed the complaint saying there is no warranty on this product.
So i feel like cheated.

[protected]/50

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Oct 28, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 61244981, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the below Bank A/c details of “S.R.K KULSHRESTHA” at [protected]@naaptol.com so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@Team Naaptol