[Resolved] Naaptol Online Shopping — i got very cheap quality product is very cheap quality

[Resolved] Naaptol Online Shopping — i got very cheap quality product is very cheap quality

K Kiran00008 from Mumbai, Maharashtra

Order date :- 31/05/2019, Order no. :[protected], I contact the customer service of naptol and told them my problem, after too many request they told me if you want the refund it will get to you via naptol cash vouchers, but i want my cash as a refund but they not giving cash as a refund. I request them to give me the refund in the form of cash but they not giving i want my cash. Was this information helpful? No (0) Yes (0)
Jul 9, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for order no. 58762427 and as per conversation had today, we are hereby processing refund through NEFT. Kindly follow the below mention steps for free pick-up: 1. Please pack the complete product in travel worthy packaging. 2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days. 3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done. It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall process for refund. We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol
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