[Resolved] Naaptol Online Shopping — I m complaining for my wrong item received | |||||
Dear sir/mam, let me know you that i see your channel on tv and purchased set of 5 panipat kambal. Item was shown on tv and it was double bed blanket which i had order of worth rs.1398. But i received single bed blanket, means product is not same as it was shown in tv and i am not satisfy by so i want to return this order. Please receive this packet give my cash back. Thank you Tahira shah Was this information helpful? | |||||
Oct 30, 2018 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for Order ID 51531076, we are hereby processing product refund through NEFT. Kindly follow the below mention steps for free pick-up: 1. Please pack the product in travel worthy packaging. 2. Delhivery courier boy will come to pick the product at your door step within 3-4 working days. 3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done. It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further. we would request you to write back to us at [protected]@naaptol.com for further inquiry. We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |||||
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
attached photo of damaged bag i want to return the goods and need refund
invoice no 6157 /sku-12045
kesavan [protected]