[Resolved] Naaptol Online Shopping — lifedaps calling + wifi tab

Rohith Kakubal

from Bengaluru, Karnataka

Address:

560078

Order no: 63346478
Product does not switch on, when spoke to customer care, they say insert sim and switch it on. I mean we are not illiterates that we don’t understand how to turn a tablet on. When asked for refund, it seems they don’t have that in their policy. The customer care executives don’t know how to talk to customers. Don’t ever buy anything from naaptol. My mom saw the ad on tv and bought this. I would like to file a complaint against naaptol

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Dec 27, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for order no. 63346478, we are hereby processing refund through NEFT.

Kindly follow the below mention steps for free pick-up:

1. Please pack the complete product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your doorstep within 2-3 working days.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol