[Resolved] Naaptol Online Shopping — order no.[protected] kitchen queen 43 pcs coloured stainless steel storage set | |||
Order no. 54009613 I ordered the product "kitchen queen 43 pcs coloured stainless steel storage set" on thursday dec 6, 2018. I received this product on today that is on friday dec 7, 2018. The product quality is very very pathetic. Moreover there is an item which is damaged. I am very very dissatisfied with this shipment. I want my refund back earliest. Call me on +[protected]Swati p.) for more details. Was this information helpful? | |||
Jan 10, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for order no. 54009613 and as per conversation had today, we are hereby processing refund through NEFT. Kindly follow the below mention steps for free pick-up: 1. Please pack the complete product in travel worthy packaging. 2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days. 3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done. It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further. We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |||
1 Comment | |||
Comments
We ordered kadai set from Naptol, when received its was not good quality. And we have paid almost 3000rs. When spoke to customer care, they say return policy is only not there and disconnect the call. They never mentioned that we cannot return the product.
Reply
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607