[Resolved] Naaptol Online Shopping — order no. 54495740 order placed: 22 dec 2018 non refund of payment | |
Sir Reference to order no stated above, this is to state that the order was cancelled on 27th december, 2018 and subsequently complaint regarding reversion of payment was lodged on 29th december, 2018. The payment was made through net banking. As on 11/01/2019 the payment has not been reverted despite numerous calls to the customer care. The usual reply "our technical/accounts department will revert back to you within 24 hours". No calls have been received regarding the complaint although is put "on priority". Requested to look into the matter and revert the payment immediately. Preeti talwar [protected] (Call back on this number) Was this information helpful? | |
Feb 13, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jan 13, 2019 Naaptol Online Shopping Customer Care's response Dear Customer, We regret for the inconvenience caused to you. With reference to your complaint for order no. 54495740, we have forwarded the same to our finance team for confirmation. Kindly allow 2-3 working days to action further, we do understand the disappointment caused to you due to the delay in resolving the issue. Request your patience in the interim. We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services. @Team Naaptol | |
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Please refund the money in my bank account or in oxigen wallet . i don't need your voucher as refund.
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