[Resolved] Naaptol Online Shopping — restless and useless walnuts

imbaig

from Mumbai, Maharashtra

Address:

kumbhar gali Almgir Masjid Daund, Pune, Maharashtra, 413801

Hi, its imran i have submitted my walnut package to the delivery boy on 13th sep but still i haven't got the call yet regarding exchange walnuts so kindly look after it and help me out of this.. And got the text that within 4-5 working days we will arrange the pickup complaint no.40243322 and now again i have got the text msg from the naaptol company that you will get the new package within 7/8 working days i don't know what the hell is this so kindly help me out of this

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Oct 28, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint, we have already dispatch the replacement against order no. 60730802.

Courier Details:
• Courier Name: Delhivery Courier
• AWB No.:[protected]
• Dispatched on : 19-September-2019

Please be informed that urgent delivery request is already forwarded to the courier team and they are working upon the same.

We too are co-ordinating with them internally and trying our best to expedite with the delivery.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services

@Team Naaptol

Sep 25, 2019

Updated by imbaig You have forwarded the courier on 19th Sep But i haven't got it Yet...So Please make it as soon as Possible cause its very heard to keep patience after pay

Verified Support

Sep 27, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

With reference to your mail for order no. 60730802, we would like to inform you that as per tracking the shipment is out for delivery.

Request you to wait for 24 hours for delivery.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol