Naaptol Online Shopping — Royal fruit Juicer + 4x1 drum slicer & Shredder. Item:30432

I ordered the above item and received on 19th Apri, 21 in the afternoon. Due to covid-19 we were busy with other related issues. Today morning (21.4.2021) we opened it to check if it's working. The juicer is not working at all( no juice is coming) and it's very delicate. The handle is not rotating once you put fruits. I immediately called your customer care number [protected] to complain about the product but the lady on the line told me that she can't help me because the varranty period is over. I want to return the product as it is not working as shown in the demo on TV and want a refund.
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Naaptol Online Shopping customer support has been notified about the posted complaint.
Apr 21, 2021
Updated by [email protected]
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Apr 21, 2021
Updated by [email protected]
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Naaptol Online Shopping — Royal fruit Juicer + 4x1 drum slicer & Shredder. Item:30432
T
terry.[protected]@gmail.com
Apr 21, 2021Apr 21, 2021
Mark as Resolved
Complaint / Order Number:
79081700

I ordered the above item and received on 19th Apri, 21 in the afternoon. Due to covid-19 we were busy with other related issues. Today morning (21.4.2021) we opened it to check if it's working. The juicer is not working at all( no juice is coming) and it's very delicate. The handle is not rotating once you put fruits. I immediately called your customer care number [protected] to complain about the product but the lady on the line told me that she can't help me because the varranty period is over. I want to return the product as it is not working as shown in the demo on TV and want a refund
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Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol

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