[Resolved]  Naaptol Online Shopping — silai machine

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.naaptol.com

I ordered a silai machine for 1999 +delivery charges 399 from naaptol tv add on 18-12-17. I wanted to cancell the order, but everytime i called the lines were busy. They delivered within 2 hours (Which is absurd as i was told that 2-3 business days. Someone else received the order as i was out and was not informed that delivery will be made. I checked the product and the quality was very poor. I immediately called for return and refund. No warning was given that the product will not be refunded. They say they will give naaptol vouchers. I want refund, i don't want to buy anything from naaptol. My order id is 42772125. I want my money back in my account or by cheque. Full amount. Please look into the matter. I hope we will not lose faith from consumer forum.
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Jan 21, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Naaptol Online Shopping Customer Care's response
We regret for the inconvenience caused to you.
We have already arranged call back and update you the refund process kindly share the require bank details on our mail id.- Tean Naaptol
Dec 20, 2017
Updated by Rashie
My Mail to Naaptol.com

Hello Naaptol,

As discussed over phone call please find below the bank account details for refund of full amount Rs. 2398 against return of order no. 42772125 and complaint no.[protected] silai machine due to poor quality which can not be replaced). I have been confirmed by your representative that my full amount will be refunded in the form of cash/cheque. Please do the needful.
Complaint comments 

Comments

Naaptol, i have shared the bank details.
File a consumer case @ http://confonet.nic.in/default.htm. There are lot of complaint against Naaptol all over india. Naaptol fraudster founder Manu Agarwal 47 year old is a IIT guy, who sells basically road side platform quality products and brings to his studio & make a polished video with his brainless barking anchors.

Found on net, write email to all below guy to resolve your complaint. Use google translation for convert english to japan for all mitsui guys..

Shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@tri legal.com
Manu.[protected]@naaptol.com
Yusuf.[protected]@naaptol.com
Ja t in.[protected]@naaptol.com
Aditi.[protected]@trilegal.com
I want to cancel my order
DOC No.[protected]

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