Nafa.in — gift voucher not received

My order id is 83489 over nafa.in, is not delivered
I have ordered pepperfry the gift card via their website
No one responds on their customer support email [protected]@nafa.in
I have dropped them multiple emails
I had placed my order in 02-oct-2019
It was mentioned on the website that the gift card will be delivered in 24 hours
Its been more than weeks, order is still not delivered. And showing pending for delivery
Also there is no response from their customer care, not even acknowledgement of email sent from them
Their website do not have any customer care phone number as well.
Please bloody # ceo of company have a look on it...