Nagpur Municipal Corporation — Tax payment done but not reflecting

Hello sir/madam
My name is Sandeep chetnani as per above subject i had done online transaction through American express credit card to nmc, nagpur property tax payment.
Amount is rs 707/-
Date of transaction 01/07/2021

My property index no 57012436A801

The amount is deducted from my account but receipt not generated and tax shows still due. Please help me for this weather transaction is fail or any other technical problem.
Please file a complaint regarding refund or make due clear as amount is deducted from my account

Thanks & regards