Nareevastra.com — service and quality

Address:	46,47, 1st Floor, Jay anand ind. soc-2, Dumbhal surat - 395002, Surat, Gujarat, 395002
Website:	www.nareevastra.com

I liked and shared a product code on the mentioned whatsapp#[protected]. The order was confirmed immediately without even checking the mode of payment or terms and conditions. I was behind them for 3 days to get an update that only Cash on Delivery is available. The saree was of such cheap quality and totally different from the image displayed.I raised a return request immediately and they gave a surprise that no pick up and the product has to be sent through speed post . I am working and hence couldnt visit post office immediately and hence send the parcel on the 5th day. Speed post normally delivers in 2-3 days. Now they are denying refund claiming that it is more than 7 days. They have neither bothered sending back the saree(which anyway I am not interested) nor refunding. This is a group of cheaters wherein we waste money on product and then sending on speed post. They are not courteous or professional in handling complaints.