| Address: New Delhi, Delhi, 110019 |
| Website: www.naswiz.com/naswiznet/index.aspx |
I purchased a voucher of naswiz holidays in march 2016, and the voucher was valid for 1 year, it is still valid while i am raising this complaint.
According to their terms and conditions, i sent the voucher with my invoice quite before my expiration of the offer.
I paid inr 7950/-
The bill number is 31813
I was offered 4 nights 5 days package for a holiday, so i sent my details for my trip to goa on 17th february 2017, (Which is 1 month before the expiration of my offer)
When i asked for the revert, they said in month of march (When i preferred to travel) they cannot give me the holiday package due to holi holidays and they cannot just send me at that time, i dont know why.
Then i asked to shift the date as per the convenience of naswiz holiday, but the said now we cant do anything, and there is no fun calling again and again, they even said that we cannot help you.
If they cant give me the holiday pack, then they can refund my amount or partial amount at least.
But they are very adamant about this, and are now talking very rudely when i call them.
So please look into this matter and make sure strict action shall be taken against them.
Naswiz Holidays customer support has been notified about the posted complaint.
I would say something to all of you if you join any company please follow their rules and regulations if you want to enjoy their services.
I would like to Say thanks to Naswiz Guys, they provide me good hotel and staff.