[Resolved]  National Board Of Examination — amount deducted from account but showing no payment

Hello sir/ma'am, my name is sumati, i tried to register for neetpg 2018 exam. My candidate id [protected]. I paid registration fee 3750 rupees with my hdfc bank netbanking ref no.[protected] but nbe site shows that no payment received. I did contact with bank's customer care. They said that payment has been transferred to nbe account. I wrote mail to nbe but they did not respond. Their phone number also not working. I don't know what to do? How to do further registration? Please look into the matter.