National Board Of Examination — Application form debited money pending

I am Neethu R, contact num [protected], did my MDS NEET Exam registration through nee.edu.in . The payment for the application was made on Nov 10 2020 through google pay UPI transaction. The amount was debited from from account but the application shows pending payment status. Moreover there was no proper response from the board even after contacting them through mail and phone. Kindly do the needful