National Highways Authority Of India [NHAI] — 10 min service time per lane in lahali toll plaza

It always happens each lane per 10 vehicles get blocked for whooping 10 mins and some times redirectled to other lanes.

This is poor managnent of the toll boths

instead the vehicles should be issued challans and not blocked at the booths as it creats huge queues.

or the booths should detain the vehile in a seperate place and unblock the queues.

the guedelines issued are useless as they are never followed at the toll booths.

or if its not possible to manage them remove the toll roads all togather. we are willing to spend 30 mins extra without using tool.
anyways tools are some tomes taking 1 hr or more during peak times and makes them reverse effective.

on asking tool guys at lahuali they say mere gaun ka admi thodi hai jo usse gaap mar ra hun. apna niklo tum yaha se. lut macha rakhi hai.

there should be a help line to repost such cases and campaigns on radio to sort this out.